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Hilton Garden Inn Nashville/Smyrna

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Traveller (38)
Room & Suite (34)
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Overview
  • Excellent62%
  • Very good20%
  • Average9%
  • Poor6%
  • Terrible3%
Travellers talk about
“front desk”(53 reviews)
“great hotel”(29 reviews)
“wonderful stay”(6 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Garden Inn Nashville/Smyrna
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Nashville/Smyrna
Special Offer: Double Points, Every Stay
Hotel deals
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Nearby Hotels
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (552)
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All reviewsfront deskgreat hotelwonderful staythe hotel staffrecommend this hotelroom was cleanomeletbreakfast stafffamily reunionright next doorrestaurants and shoppingdefinitely stay here againstaff was friendlyhot tubking roomfitness centergreat breakfast
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31 - 35 of 547 reviews
Reviewed October 25, 2017

Was sent to wrong room & when door was opened other peoples clothes still there. Returned to front desk for exchange. Had internet issues. B’fast room had some employee issues that was evident in their conversations around the guests. Thankfully for 2 lovely staff one...More

Thank florida213
Response from Kacey R, Manager at Hilton Garden Inn Nashville/SmyrnaResponded October 26, 2017

Dear Valued Guest, We do apologize for the issues you experienced while on property, we have addressed these issues with our staff. We thank you for taking your time to bring these issues to our attention as our guest feedback is our top priority. If...More

Reviewed October 24, 2017

We thoroughly enjoyed our stay. The hotel is very inviting and well maintained. The staff was friendly, efficient, and welcoming. From beginning to end, they did everything possible to ensure our visit was enjoyable.

Review collected in partnership with Hilton Garden Inn
Thank carolynv748
Response from KanaHotelGroup, Manager at Hilton Garden Inn Nashville/SmyrnaResponded October 26, 2017

We are delighted to know you had a wonderful time here at the Hilton Garden Inn Nashville/Smyrna and hope to see you again when travel plans permit!

Reviewed October 24, 2017

My wife and I were in Nashville to Scout out perspective locales to love and we decided to stay the night. I am a Hilton Honors member so naturally I decide to book at this hotel. The online booking process was easy and quick. Our...More

Review collected in partnership with Hilton Garden Inn
Thank majorbizz3
Response from KanaHotelGroup, Manager at Hilton Garden Inn Nashville/SmyrnaResponded October 25, 2017

I appreciate the review of your recent stay at our hotel. I understand that you were disappointed and that we came short of delivering what you are accustomed to expect from us. I truly apologize if this was the case and I can assure you...More

Reviewed October 23, 2017

I stayed at this location several times in the past for business and the service was great every time therefore being a HH member I opted to stay even when I'm traveling for leisure in the area. It's located outside of the city and away...More

Review collected in partnership with Hilton Garden Inn
Thank Marc A
Response from KanaHotelGroup, Manager at Hilton Garden Inn Nashville/SmyrnaResponded October 25, 2017

We are glad you found our staff professional and friendly here at the Hilton Garden Inn Nashville/Smyrna. Thank you for letting us know and we hope to host you again soon.

Reviewed October 18, 2017

The overall view of this hotel is beautiful, very clean, well taken care of, however the staff here are extremely unsatisfactory. I would not recommend a stay here unless you do not need absolutely anything from them.More

Review collected in partnership with Hilton Garden Inn
Thank tayylg
Response from Kacey R, Manager at Hilton Garden Inn Nashville/SmyrnaResponded October 20, 2017

Dear Valued Guest, I want to thank you for taking the time to provide us with your valuable feedback in regards to your recent stay at our property here in Smyrna, TN. I want to apologizing for falling short on your expectations while visiting our...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Hotel Amenities
Free Parking
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room Service
Room amenities
Microwave
Things to do
Pool
Restaurant
Bar/Lounge
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Tennis Court
Details
Price range
US$120 - US$209 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Smyrna
#2 Business Hotel in Smyrna
#4 Romantic Hotel in Smyrna
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$120 - US$209 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Smyrna
#2 Business Hotel in Smyrna
#4 Romantic Hotel in Smyrna
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (38)
Room & Suite (34)
Dining (6)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
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DentalDiva67
May 2, 2016|
AnswerShow all 4 answers
Response from lisa r | Reviewed this property |
we did not even go to the pool, sorry, cannot answer. I'm sure if you call the hotel they will help you out.
1
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Room Tips
"Meredith works overnight, go chat with her she is the friendliest and sweetest person working there!!"
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"Try to avoid the pregnant lady working in the morning, many of our issues were due to errors that she makes."
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"I was on the first floor and it was quiet even with a bus load of teenagers in a soccer tournament."
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"Most economical in area and worth every dime."
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