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We didn't have a reservation when we arrived at the hotel, but we did have one of those coupons that you get at the welcoming centres. Robert at the front desk was very kind and gave us a special rate even better than what the...More
Response from UJ P, Guest Relations Manager at Holiday Inn Express & Suites SweetwaterResponded 2 December 2016
Thank you so much for your review of our hotel. I am pleased to hear that Robert was able to assist you with a better rate than expected. I certainly apologize for any inconvenience experienced from the elevator sounds. We're looking into solutions for this...More
Enjoyed a one night stay here on our way to Gatlinburg. Good location near I-75 with plenty of restaurants within a short drive. It was clean and comfortable. Check in and out was easy and the staff was very polite. Would definitely stay here again.More
Thank Susan C
Response from UJ P, Manager at Holiday Inn Express & Suites SweetwaterResponded 23 November 2016
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again on your next trip...More
My third time staying here. Staff so friendly and the rooms are spotless. Our shower look like never been used so clean. Great size room. The breakfast is free lot of choices the lady that in charge is a perfect hostess. Very friendly. Make sure...More
Thank DANNY W
Response from UJ P, Front Office Manager at Holiday Inn Express & Suites SweetwaterResponded 16 December 2016
We appreciate the loyalty as a returning customer. We hope you will continue choosing our property as we are committed to providing you the same exceptional service every time you return to our hotel. We cannot wait to see you again!
Very attractive facility and beautiful large room, which included a cozy, comfortable chair (important for those of us who like to read or watch TV somewhere other than sitting on the bed.) Only complaint is that one load of laundry cost $11, which seems awfully...More
Response from UJ P, Manager at Holiday Inn Express & Suites SweetwaterResponded 3 September 2016
Thank you for giving us a chance to serve your hospitality needs by choosing the Holiday Inn Express & Suites Sweetwater. We are glad your stay with us made you feel right at home! We hope you will visit us again soon!
We enjoyed our stayed at Holiday Inn Express. Desairay at the front desk was helpful and very nice to us when we arrived. I want to thank her so much. She made our stay pleasant. The breakfast kinda disappointed us though, there were no biscuits...More
Response from UJ P, General Manager at Holiday Inn Express & Suites SweetwaterResponded 10 August 2016
Thank you for giving us the opportunity to serve your hospitality needs by choosing the Holiday Inn Express & Suites Sweetwater. We sincerely apologize for the breakfast disappointment. We will be taking care of this issue immediately. Desairay will be notified of her...More
US$118 - US$151 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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