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We stopped there for a night on our way to Gatlinburg. Staff was friendly and offered us a great deal on one of their suites. And their suites are huge!!! The view from outside the hotel is breath taking.
Response from hilltophotel60exit, General Manager at Guest InnResponded 26 February 2014
Dear Mr. Karim .L We Admire your creative observation about our location and quality of our rooms.
Thanks a LOT For Your stay at our Hotel,we would be glad to welcome you with your Family always when ever you travel in this area.
Let me begin by stating, I did not stay at this hotel. I checked in went to my room and was appalled. The room was dirty and smelled. I checked the bed and linens, The mattress APPEARED TO BE OLD AND IN NEED OF REPLACEMENT....More
Thank Iris M
Response from hilltophotel60exit, Manager at Guest InnResponded 24 February 2014
YOUR CREDIT CARD HAS BEEN REFUNDED IN FULL
After you signed the credit card slip, as you left within 5 minutes, there was no way we could recharge the credit card. As a security measure, we only have access to the last 4 numbers of...More
Ended up having to stay here unexpected, due to the weather. Initially skeptical, due to a lack of obvious other guests, the check in was quick and easy. I didn't seem to have any of the problems that the previous people had. I was happy...More
Response from hilltophotel60exit, General Manager at Guest InnResponded 22 February 2014
Thanks Devia for you review and your business,please come back when ever you are in this area.
Spent one night here on our way home from Florida. We thought it would be an okay hotel as it had a AAA logo on the door. We entered the room, which was horribly cold, to find dirty and stained walls and what appeared to...More
Graffiti on doors and bathroom, carpet wet around bathroom, water spewing from handles in tub, had to clean bath before using, heater barely warmed room, my worst experience ever in a motel. Do Not look at pics or other ratings, they must be rating it...More
1 Thank Don W
Response from hilltophotel60exit, General Manager at Guest InnResponded 20 December 2013
I am sorry to hear of your experience with us. If we had known of your problems, we would have been happy to have assisted you with a move.
The indoor pool is available to our guests and we would have been more than happy...More
US$48 - US$85 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Family Rooms ,
Smoking rooms available
Number of rooms
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