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Highland Manor Inn & Conference Center

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Traveller (28)
Room & Suite (30)
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Overview
  • Excellent65%
  • Very good26%
  • Average7%
  • Poor1%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
2 Star Hotel
All hotel details
Additional information
Offers from Highland Manor Inn & Conference Center
Offers & Announcements: 20% off room rate
Offers from Highland Manor Inn & Conference Center
Offers & Announcements: 20% off room rate
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Rooms
Jul. 2Jul. 3
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1 room, 2 adults, 0 children
Standard Room
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Reviews (304)
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188
81
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6
5
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188
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5
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All reviewsdiving boardcontinental breakfastolder placecades covebalcony roompicnic areasweet rollsswimming poolfamily ownedthe breakfast areaplace to staymountain viewnational parkrefrigerator and microwaverooms are largegatlinburg and pigeon forgethe smoky mountains
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1 - 5 of 302 reviews
Reviewed 1 week ago via mobile

We enjoyed our stay at Highland Manor. Check in was quick and easy. The view from our room was great. We had an immediate response to a cable issue that was resolved. Our room was clean and the bed was comfortable.

Thank Janice J
Hotel's Favourite
Reviewed December 28, 2017 via mobile

I am so happy that I lucked out and booked a room here. We just drove through Gatlinburg and Pigeon Forge and Townsend is SO much nicer a place to stay. The room is simple but clean and comfortable and the girl at the desk...More

3  Thank Colton M
Response from HIGMAN242, Owner at Highland Manor Inn & Conference CenterResponded January 15, 2018

We are happy that you chose to come to the Highland Manor Inn. Thank you for writing a review for us after your visit. Townsend bills itself as "the peaceful side of the Smokies" and more and more folks are finding out about that. We...More

Reviewed 3 weeks ago

This was a sort of renovated Inn, but the beds were hard and uncomfortable. For that reason alone, I won't stay there again. It has a very peaceful setting and is close to Cades Cove. They had a picnic area and it was quiet but...More

1  Thank Lisa M
Response from SandyB242, Owner at Highland Manor Inn & Conference CenterResponded 3 weeks ago

Thank you for writing a review of the Highland Manor Inn. I appreciate your comments about the renovations, sorry that you thought the beds are too hard. We finished putting in new flooring and carpets, many rooms got new drapes and all got new bedding...More

Reviewed 3 weeks ago

The motel has obviously been around for a while, but the furnishings are new and everything was clean. The hospitality at the front desk was outstanding. The folks with me that had Verizon cell phones had no signal unless on the hotel wi-fi, but my...More

Thank Jennifer S
Response from SandyB242, Owner at Highland Manor Inn & Conference CenterResponded 3 weeks ago

Thanks for writing a review of the Highland Manor Inn. I appreciate your comments about the Cell phone service. We have US Cellular and get good reception here, but I know some cell service companies aren't as strong in this area, and of course none...More

Reviewed 3 weeks ago via mobile

Helpful staff, the room was clean and comfortable and the swimming pool was nice. No hot tub. Close to restaurants. Short drive to Cade’s Cove.gatlinburg is about an 18 mike drive. Light breakfast was served: Bagels muffins cereal juice coffeeMore

Thank GlendaLou
Response from SandyB242, Owner at Highland Manor Inn & Conference CenterResponded 3 weeks ago

Thank you for writing a review of the Highland Manor Inn. I am glad you said your room was clean and comfortable, I will pass your comments along to my housekeeping staff! Townsend is a great little community at the Western entrance to the Great...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Outdoor pool
Details
Price range
US$136 - US$141 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Townsend
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$136 - US$141 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Townsend
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (28)
Room & Suite (30)
Dining (4)
Pool & Beach (2)
Family and Play Areas (5)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Mstwinmommy
February 27, 2018|
Answer
Response from SandyB242 | Property representative |
We have many visitors come and stay with us who are black, yellow, and red and white and they all have had a wonderful time. Out town and our Inn is not racist . We would love to have you visit and I believe you will feel... More
0
Votes
calamityjane2016
January 26, 2018|
AnswerShow all 3 answers
Response from SandyB242 | Property representative |
We are pretty much in the Center of Townsend. It is an easy walk up the walking/biking trail to the post office and about the same for more restaurants in either direction from our Inn.
0
Votes
shellcornell
October 16, 2016|
AnswerShow all 9 answers
Response from SandyB242 | Property representative |
I have just now read your question and I apologize for not seeing it earlier. Our pool is outdoors and is seasonal. The bravest of souls first swim in April and lastly in late September. We keep the pool and deck open all... More
0
Votes
Room Tips
"The upper floors have a nice balcony to sit on."
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"Pretty views"
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"Rooms facing the Smoky Mountains have breathtaking views"
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"We stayed in a room above the lobby because we used a coupon but it was still nice and quiet."
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