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Comfort Suites

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Traveller (8)
Room & Suite (9)
Pool & Beach (5)
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Overview
  • Excellent78%
  • Very good13%
  • Average4%
  • Poor2%
  • Terrible3%
Travellers talk about
“front desk”(19 reviews)
“other hotels”(7 reviews)
“next morning”(6 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
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Reviews (131)
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LanguageEnglish
100
18
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All reviewsfront deskother hotelsnext morningeggs and sausagesleeper sofanext monthfamily membershotel staffcomfortable bedsking beddecent hotelnight staythree nightsrecommend this hotelmanagerbaycity
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1 - 5 of 129 reviews
Reviewed 2 days ago

The outside looks like a regular Comfort Suites property, but the lobby is richly decorated and the staff warm and welcoming. Rooms are spacious and look newly renovated, very well priced for the facility.

Thank bocrie
Reviewed 4 March 2018

My family stayed in comfort suites on march 2, 2018. The desk representive , j was very nice. Our room was very comfortable. We was near the exit door that was very convenient to our car. We had came for overnight. The breakfast was nice....More

Thank lboulden1
Response from Janissa S, General Manager at Comfort SuitesResponded 5 March 2018

Hello Letha B, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all...More

Reviewed 9 December 2017 via mobile

friendly staff. decent size bedroom single king size bed on the 3rd floor. the walls are thin and you can hear people walking the halls so im sure they can hear you as well. it snowed during my stay the heater could have come on...More

Thank BryanHouse
Response from Janissa S, General Manager at Comfort SuitesResponded 20 January 2018

Hello There, Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Janissa Sims General...More

Reviewed 17 August 2017

Our family stayed at the hotel for 1 day in June. The experience was disgusting.The front desk woman barked and ordered me around at checked in. The manager was present and seemed condoning her subordinate's rudeness. Both of them didn't see me as a customer...More

Thank David H
Response from Janissa S, General Manager at Comfort SuitesResponded 19 August 2017

Hello David H. I am very sorry you felt this kind of treatment. We apologize the 3rd floor was not available. The hotel is having a new fresh paint job with new and exciting colors so all the floor was unavailable. I guarantee you if...More

Reviewed 5 August 2017

My family and I stayed here for three nights. The first night there was mold (or some sort of water issue - but no smell of mold) on the bathroom ceiling and stains on the sheets. When we mentioned this to the manager the next...More

Thank rzc607
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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Self-Serve Laundry
Breakfast Available
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Details
Price range
US$95 - US$124 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$95 - US$124 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (8)
Room & Suite (9)
Pool & Beach (5)
Dining (3)
Business Centre & Event Rooms (3)
Questions & Answers
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Room Tips
"None. Avoid this hotel."
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"Top floor has best views"
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"Don't go there, bad customer service, both GM and owner!"
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"Roadside room was noisy, get one on the back of the hotel."
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