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Comfort Suites

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117 Reviews from our TripAdvisor Community

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Showing 115: English reviews
Hartsville, SC
Level Contributor
199 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 289 helpful votes
Reviewed 8 March 2016

I have enjoyed staying at the Comfort Suites in Bay City several times, and I will continue to use this hotel every chance I get. As others reviewers have stated, the staff is really what sets this hotel apart from the rest. Specifically, Janissa raises the bar for hotel management. Professional, courteous and provides your requested level of interaction. If... More 

Helpful?
Thank Mark R
janissaPilgreen, General Manager at Comfort Suites, responded to this review

Thank you Mark R , Thank you you for the wonderful feedback on the experience you have had staying with us during your trip to Bay City. The positive things written will serve as encouragement to all the staff. We appreciate all of our guests and trust me we value their option immensely. We strive hard every day to make... More 

Level Contributor
72 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 9 January 2016 via mobile

The room is a 5...large, immaculate, quiet with a nice seating area. The staff are a 5...friendly and helpful. They gave good recommendations on restaurants and helped us with detours. The room was cold so we went to turn up the Thermastate. That is when things started going down hill. It read 73. Turned it up, a couple hours later... More 

Helpful?
Thank Nancy A
janissaPilgreen, Manager at Comfort Suites, responded to this review

Thank you Nancy A for taking the time to review our hotel. I want to apologize for the AC not working as properly as it should. If we would have known about this issue you can bet we would have addressed this right away with our maintenance team. The rooms are quite large and roomy. We hope you got to... More 

Franklin, Tennessee
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 January 2016

We stay in a lot of hotels and must say this is a perfect hotel! Super clean, super nice staff, good full breakfast and comfortable beds... I can't say enough. We will definitely stay again when in town!

Helpful?
Thank ajcjm26
janissaPilgreen, Manager at Comfort Suites, responded to this review

Thank you for taking time to review our hotel. The staff will be thrilled to hear you thought they were great. The beds are very comfortable,. We hope you enjoyed eating our hot breakfast as much as we enjoyed making it for you. Our housekeeping staff does keep our hotel spotless and it shows. Take care and we hope to... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 November 2015 via mobile

I spend a good time of the year traveling with the railroad and I stayed in many hotels and motels and this has to be the cleanest that I have ever seen these people here are doing a phenomenal job they are very customer friendly and earlier to help with whatever you need the housekeeping does a phenomenal job

Helpful?
1 Thank Leeroy H
janissaPilgreen, Manager at Comfort Suites, responded to this review

Thank you Leeroy H for your review. It pleases me to hear you think our housekeeping is doing a good job. It is with every day and every stay we try our hardest to make this a home away from home. Comfort Suites prides itself of the cleanliness of our hotel. The entire staff would like to thank you for... More 

texas
Level Contributor
48 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 26 September 2015

Room spacious, clean, nice .... Staff attentive to my requests. Very nice breakfast room, but there was very little to choose from food wise.... Only a egg patty with matching sausage patty, cereal, a little fruit... Coffee, that's it.

Helpful?
Thank carlshafen
janissaPilgreen, Manager at Comfort Suites, responded to this review

Thank you for taking time out of your day. We are pleased you had a good stay. The staff will be thrilled to hear the kind words you shared. We are in the middle of revamping our breakfast and adding new items. Thank you for sharing and we hope to see you soon. More 

Alvarado, Texas, United States
Level Contributor
56 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 5 August 2015

I arrived in Bay City not expecting anything other than average. I was so pleasantly surprised with this hotel. The young lady at the front desk (Allison) was not just personable, but she even knew that I was there for a wedding! When I checked out, she asked me how the wedding went and was truly interested. The suite was... More 

Helpful?
Thank Kathleen M
janissaPilgreen, Manager at Comfort Suites, responded to this review

Hello Kathleen, Thank you for your review! Allison is the perfect example of what we do best! She is an asset to the company. We are glad you noticed how customer should be. We hope you had a great time at the wedding and truly hope next time you are in town you will visit us again. Take care, Janissa... More 

Lubbock, Texas
Level Contributor
5 reviews
Reviewed 20 June 2015

This hotel is a great place to stay! It is very and the staff is so helpful!!! It is a great value and I highly recommend it! It was a great place to stay while I was back home for a week and I will definitely stay there again!

Helpful?
Thank Carla W
janissaPilgreen, General Manager at Comfort Suites, responded to this review

Hello Carla W, Thank you for the review! We value and love to hear the feedback form consumers. Comfort Suites is pleased you had such a good time while you were here and our staff is quite helpful. We hope to have you stay with us again in the near future. Take Care, Janissa Sims Manager More 

Amarillo, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 May 2015

I went on to trip advisor to see which hotel as good reviews as I would be coming in to Bay City to work. I read the reviews on Comfort Suites and they were dead on. From the moment I walked in and was greeted to the day to day conversations as I was coming and going was amazing. This... More 

Helpful?
1 Thank Arthur a
janissaPilgreen, Manager at Comfort Suites, responded to this review

Hello Arthur, Thank you for taking time out of your day to say such nice things about our hotel. We appreciate your kindness and it will serve as more training tools. We are pleased you had such a great stay and are sending others to stay with us. We do hope to see you again in the future whether on... More 

Tulsa, Oklahoma
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 26 April 2015

We needed a room and everything online was booked, so I called and talked to them in person, we had to be in town for my Mother-in-laws funeral, so it was important we were close to be able to take care of things. We got a condolence letter on our coffee table, I thought that was very sweet. We were... More 

Helpful?
1 Thank SatisfiedPatron
janissaPilgreen, Manager at Comfort Suites, responded to this review

Good Morning! Thank you for such kind words. We are very sorry for the loss of your Mother in law. It was a difficult time and we wanted to make your hotel experience as easy as possible. The rooms were designed for quality and comfort and we are pleased you agree. Since breakfast is the most important meal of the... More 

Texas
Level Contributor
97 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 15 April 2015 via mobile

The bed was fabulous and the room is Huge!!! Lots of space, couch with full-sized coffee table, fridge, desk, very roomy! The breakfast area is spotless! And it is kept well stocked. I could have easily stayed several days in this hotel. The staff were wonderful.

Helpful?
Thank MsSarah
janissaPilgreen, Manager at Comfort Suites, responded to this review

Hello Ms Sarah, Thank you for taking time out your day to review our hotel. It is always delightful to hear wonderful things. The breakfast does have quite a Variety of items to choose from. The rooms have plenty of room for work space or just to relax. Comfort prides itself on the cleanliness in your room as well as... More 

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Breakfast Available
  • Free Parking
  • Multilingual Staff
Official Description (provided by the hotel)
The Comfort Suites® hotel provides business and leisure travelers with inviting accommodations close to all the best this area of Texas offers. Local points of interest like the Bay City Civic Center and Galveston Island are just minutes from this Bay City, TX hotel. Guests of this Bay City, TX hotel can enjoy features like: * Free full breakfast * Free wireless high-speed Internet access * Outdoor pool * Exercise room. Corporate travelers staying at this Texas hotel can take advantage of additional amenities like the on-site meeting room, and access to copy and fax service. ... more   less 

Additional Information about Comfort Suites

Address: 5100 7th St, Bay City, TX 77414-8709
Region: United States > Texas > Texas Gulf Coast > Bay City
Price Range: $130 - $154 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 68
Reservation Options:
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Questions & Answers

Questions? Get answers from Comfort Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Seems the lower level works best”
 of 5 bubbles Rose6Ranch, 26 Aug 2016 | Read review
“First floor rooms have sidewalks right by the bedroom windows.”
 of 5 bubbles pamme42, 25 Jul 2016 | Read review
“All rooms are nice. They are Suites”
 of 5 bubbles angelkisses40, 26 Apr 2016 | Read review
“Just ask for what you need; they are very accomendating.”
 of 5 bubbles ajcjm26, 4 Jan 2016 | Read review
“My guess is that all of the rooms in this hotel would be excellent.”
 of 5 bubbles KathleenG177, 5 Aug 2015 | Read review
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