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WoodSpring Suites Houston Baytown

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75 Reviews from our TripAdvisor Community

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Showing 75: English reviews
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Los Angeles, California
Reviewed 2 weeks ago via mobile

Really enjoyed my stay, even though the next day the prices jumped to 75.00 a night. Then I had to relocate because it's not worth that. When I first checked in it was 52.00 a night that was the day of the Super Bowl. Day after that the price jumped up 23.00 after that, didn't not understand that at all....

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Helpful?
Thank lessie73
Heather L, Guest Relations Manager at WoodSpring Suites Houston Baytown, responded to this review

Our WoodSpring Suites team is thrilled to hear you enjoyed your time and our team at the property. Our goal is to provide guest with a positive experience when they visit WoodSpring Suites. Your thoughts about us and your stay are very important to us. We are glad to hear they were both positive experiences. We wish you well and...

Baytown, Texas
Reviewed 25 December 2016 via mobile

Our house was determined to have termites. I have had cancer and I broke my leg. We moved to Value Place when I was just missed from rehab. The staff has been superb in providing for our needs. We have been here two and a half months and will probably be here another 2 weeks before house is finished. I...

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Helpful?
Thank Mema1947
Heather L, Guest Relations Manager at WoodSpring Suites Houston Baytown, responded to this review

We are so pleased that you had an exceptional stay with us. Thank you for taking the time to let us know. We hope you have the opportunity to visit us again.

Reviewed 20 October 2016 via mobile

I will never return she has no customer service and she should be laid off she very rude and she must have a problem with her eyes because every time you ask a question she kept rolling her eyes, and she loves to argue with you.but at the end you lost a paying customer that's been here more than a...

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Helpful?
1Thank Crystal M
Heather L, Guest Relations Manager at WoodSpring Suites Houston Baytown, responded to this review

Thank you for taking the time to review our hotel. We appreciate all guest feedback. We are disappointed and sorry that you had the experience you did. We want to assure you this is not representative of the service we expect to provide. I sincerely apologize for the inconvenience you encountered. We hope that you give us another chance.

Reviewed 2 October 2016 via mobile

Easy checking in. Very helpful front desk. Clean room. Very cozy. Up to date inside. Easy access in and out onto the freeway. Parking is plentiful. Onsite laundry room as well. Decently priced for the area. Location is what attracted me. Im here for work and it is close to my job. Stores and whatnot

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Helpful?
Thank mcisenegger
Heather L, Guest Relations Manager at WoodSpring Suites Houston Baytown, responded to this review

Thank you so much for commenting on your recent stay at Value Place. We are so glad you chose to stay with us. We are also glad you found us conveniently located, found the rooms to be clean and our staff friendly. We do hope you will indeed stay with us again.

Reviewed 18 September 2016 via mobile

Very helpful and polite staff. Room was clean and nice, definitely been in worse. Air conditioning worked well, nice laundry facilities and comfy beds. The receptionist was very nice and helpful with getting me booked

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Thank Mthorne83
Baytown, Texas
Reviewed 7 September 2016 via mobile

I'd like to know how in the world somebody could experience an excellent stay at this hotel. You'll see I have many amazing reviews & very few poor reviews so when I do it means something. Upon check-in the girl at check-in was rude, there was a dead roach in the bathroom, the room was fairly clean, the refrigerator smelt,...

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Helpful?
Thank kqhgo
Heather L, Guest Relations Manager at WoodSpring Suites Houston Baytown, responded to this review

Thank you for bringing this to our attention. We will speak to our staff about how to handle and move forward with this issue. We apologize for any inconveniences this caused during your stay. Thank you for choosing Value Place.

A TripAdvisor Member
1 review
Reviewed 2 September 2016 via mobile

Front desk service is excellent. She provided detail instructions. The property provides a cart to bring luggage to room. The room is very clean and spacious. The efficiency kitchen is very handy for a family week if kids. My husband and I will make plans to return.

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Helpful?
Thank A TripAdvisor Member
Heather L, Guest Relations Manager at WoodSpring Suites Houston Baytown, responded to this review

Thank you so much for commenting on your recent stay at Value Place. We are so glad you chose to stay with us. We are also glad you found us conveniently located, found the rooms to be clean and our staff friendly. We do hope you will indeed stay with us again.

Baytown, Texas
Reviewed 15 August 2016 via mobile

New hotel with elevator so you don't have to deal with stairs, perfect kitchen area for cooking & big fridge , great for anyone working at one of the many refineries in the area & good weekly rates . Friendly staff & close to all shopping & i10 ************************************************

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Helpful?
1Thank clintbodin
Heather L, Guest Relations Manager at WoodSpring Suites Houston Baytown, responded to this review

We are so pleased that you had an exceptional stay with us. Thank you for taking the time to let us know. We hope you have the opportunity to visit us again.

Reviewed 11 August 2016 via mobile

First off the value place has gone way up on their weekly rate in the past 3 years, inflation i guess. That aside, the rooms are relatively updated. Our first room had fleas pretty bad, but the manager was super cool about it, and got us into a new room in like 5 minutes. All in all, pretty good hotel...

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Helpful?
Thank Scott B
Heather L, Guest Relations Manager at WoodSpring Suites Houston Baytown, responded to this review

One of the easiest ways to see how you are doing is reviews from customers. Reviews like yours let us know we must be doing something right. Thank you for sharing your experience and thoughts with us. We appreciate it. We hope you’ll stay with us again in the future.

Reviewed 7 August 2016 via mobile

The room is clean and well kept. Very nice and comfortable. The rates are reasonable. They have security cameras and an elevator. There is a large mall right beside it. There are lots of different types of stores and restaurants within 2 miles. There are automobile services nearby.

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Helpful?
1Thank lastsavage
Heather L, Guest Relations Manager at WoodSpring Suites Houston Baytown, responded to this review

We enjoyed having you at our hotel, thank you for the 5 star review! We're glad you enjoyed your stay and all of our amenities were beneficial to you!

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
WoodSpring Suites Houston Baytown (formerly Value Place Baytown) is a new kind of extend-stay hotel. Our hotels are comfortable, our rooms are well-priced, and our customer service makes every guest feel welcome. Kitchens in every room. If you need a hotel for a few nights, a week, or longer - you'll save more money the longer you stay with us. Free wi-fi and access to guest laundry and vending help you relax while away from home. WoodSpring Suites. It's Simple. Done Better. Extended stay hotels are different in amenities from traditional hotels. - Daily housekeeping included in nightly rate. - Private bathroom in each suite (ADA and ADA w/ Roll-In shower available). - Guests can book by the night. Weekly and extended stay rates also available. ... more   less 

Additional Information about WoodSpring Suites Houston Baytown

Address: 4624 East Fwy, Baytown, TX 77521-8568
Region: United States > Texas > Texas Gulf Coast > Baytown
Price Range: $101 - $141 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — WoodSpring Suites Houston Baytown 2.5*
Number of rooms: 121
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Questions & Answers

Here's what travellers have asked, with answers from WoodSpring Suites Houston Baytown staff and other travellers.
1 question
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Baytown, Texas
1 month ago

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Questions? Get answers from WoodSpring Suites Houston Baytown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“any room you choose will have the same view.”
 of 5 bubbles tsas2016, 28 Jul 2016 | Read review
“rooms are quit , comfortable, and very clean. Kitchen with full size fridge is a plus also”
 of 5 bubbles maryaN3850KA, 29 Jun 2016 | Read review
“Remember to ask the office for items if your missing them, they were nice enough to provide items we had forgotten.”
 of 5 bubbles G6853NUsarahb, 1 Jun 2016 | Read review
“Best tip is go somewhere else”
 of 5 bubbles onegirlforever, 1 Sep 2015 | Read review
“The double room was great, you can push the two beds together to make one huge superbed which was great since my girlfriend and I like our space when we sleep!”
 of 5 bubbles jasone547, 1 Sep 2014 | Read review
5 of 5