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My husband and I stayed here after a missed flight connection. From my first phone call to the driver dropping us back at the airport, it was an excellent experience. At 1:30am the driver was wonderful and accommodating and the front desk staff was so...More
Took advantage of their park sleep and fly. Staff was friendly and helpful. The room was nice, clean, comfortable and quiet. The hotel provides shuttle service to and from the airport 24/7. The parking lot is quite large so there were plenty of spaces to...More
Response from YourGenManager, General Manager at Holiday Inn Dallas DFW Airport Area WestResponded May 30, 2018
Thanks for taking the time to write a review and for giving us your feedback. We are very happy to hear that you enjoyed your stay and want to thank you for staying at the Holiday Inn DFW Airport Area West! I have...More
I experienced no issues here outside of a slight noisy AC unit. Shuttle to the airport was nice. Staff seemed polite but I didn't interact with them much. Bar is small but nice. The lady who manages the bar was very friendly. Overall, I would...More
My biggest complaint about this hotel is that the Wi-Fi doesn’t work toward the far end of the hotel. I’m currently staying in room 357 and it’s so bad I can’t get any of my work done. The front desk revealed that this has been...More
Only had an overnight stay - but it truly needs a BIG update. I did not eat there - so no comment on food but I did like that they had flavored water in the lobby. I would not choose to stay there againMore
Response from YourGenManager, Manager at Holiday Inn Dallas DFW Airport Area WestResponded June 25, 2018
Thank you for taking the time to tell us about your experience at Holiday Inn Dallas DFW Airport Area West. Please know that your feedback is extremely valuable to us. I have passed on your comments to our team.
I hope you will...More