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Holiday Inn Dallas DFW Airport Area West

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Holiday Inn Dallas DFW Airport Area West
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180 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Dallas DFW Airport Area West
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Showing 171: English reviews
Reviewed 2 September 2015

I had a business meeting in Dallas last week, specifically the Bedford area. The hotel has a shuttle dispatched to the airport (DFW) when you call--no need to pay for a taxi. The shuttle driver was friendly and actually a good driver. Check-in was a quick and pleasant experience. My room was clean, and, especially important, the bathroom was clean...

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Helpful?
Thank Cantgetsignedin
YourGenManager, Manager at Holiday Inn Dallas DFW Airport Area West, responded to this review

Hello Cantgetsignedin, Thank you for your kind review! I'm glad to hear that you were well taken care of during your stay. We work hard to please our guests, and it's nice to know when we're doing a good job. I'll make sure to share your feedback with our shuttle drivers and the restaurant staff. Best wishes until the next...

Reviewed 12 August 2015 via mobile

We stayed here for our conference. The staff was very friendly and helpful, they let me check in early. I did have a few maintence issues. Beautiful lobby, just needs a few more updates in the rooms, but I would stay here again. About 20 minutes from Cowboy stadium and 20 minutes from Dallas Love airport.

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Helpful?
Thank Advokelly
YourGenManager, Manager at Holiday Inn Dallas DFW Airport Area West, responded to this review

Hello Advokelly, Thank you for taking the time to write a review. I'm glad to hear that you enjoyed your time at our hotel and that our staff was able to help you and make you feel welcome. Even though you experienced a few issues, it sounds like you were still satisfied with your stay. Please keep us in mind...

Sacramento, California
Reviewed 3 August 2015

I had a great experience with the hotels shuttle drivers! I arrived at the hotel after their restaurant had closed for the evening. The front desk arranged for Eric to drive me to a local restaurant (they will drive you within five miles of the hotel). Ishmael picked me up after dinner within two minutes of my calling the hotel....

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Helpful?
Thank P K
YourGenManager, Manager at Holiday Inn Dallas DFW Airport Area West, responded to this review

Hello P K, Thank you for the compliments about our shuttle drivers; they will be honored to hear them! I know traveling can be stressful, so I'm glad we could make things go as smooth as possible for you. We'd be honored to host you again, so keep us in mind the next time you're in town. Sincerely, Mike Owen...

Little Rock, Arkansas
Reviewed 1 August 2015 via mobile

I stayed at the hotel for over a month on business. The hotel itself was a great place to stay, but the best part by far are the employees. They took such good care of all the people in my group. Up at the front desk Michelle and Jordan are probably the nicest and most helpful hotel staff I've ever...

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Helpful?
Thank LeMay29
YourGenManager, Manager at Holiday Inn Dallas DFW Airport Area West, responded to this review

Hello LeMay29, 5 stars! Thank you for your kind words- I'll make sure to pass them along to our staff. We work hard to please our guests, so I'm glad to hear that you enjoyed your stay. I'm sure it was a long month away from home, but hopefully we made your stay comfortable. Best wishes until the next time...

Fort Wayne, Indiana
Reviewed 31 July 2015

Front desk does not answer the phone--especially at night. Do not stay here if you are on a timetable. Wake up calls are often missed. Although staff is friendly, restaurant service is also very slow.

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Helpful?
Thank Y0uG0tMail
YourGenManager, Manager at Holiday Inn Dallas DFW Airport Area West, responded to this review

Hello Y0ug0tMail, Thank you for choosing to stay at our hotel and for taking the time to write a review. We value your feedback, and I will address the issues you encountered with our front desk staff right away. I'd be grateful if you gave us another chance to earn your loyalty, so please keep us in mind the next...

Huntsville, Alabama
Reviewed 18 July 2015

When my flight was cancelled, AA put me up in this property. It was close to the hotel, clean, good internet, operates 24 hours. They had no problem providing me a shuttle back to the airport at 3:30 in the morning. I would give the service 5-stars except for the fact that they failed to wake me up when requested.

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Helpful?
Thank Secondtimothy
YourGenManager, Manager at Holiday Inn Dallas DFW Airport Area West, responded to this review

Hello Secondtimothy, Thank you for taking the time to write a review. I'm glad to hear that, despite the failed wake-up call, you were pleased with your last-minute stay. I know travel delays are frustrating, so we try to provide the best hotel service possible to ease the stress. Please keep us in mind the next time you're traveling through...

Orlando, Florida
Reviewed 16 July 2015

They take you anywhere up to 5 miles in thier shuttle which is available 24/7. Bell Captain David Brown does an awesome job keeping this running and waiting times to a minimum. All the front desk staff is very pleasant specially Michelle. All staff is super cool and very helpful.

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Helpful?
Thank bsanti1
YourGenManager, Manager at Holiday Inn Dallas DFW Airport Area West, responded to this review

Hello Bsanti1, 5 stars! Thank you for the awesome review. I'm glad to hear that David and Michelle's customer service exceeded your expectations; I will make sure to pass your compliments on to them. We appreciate your business and hope you'll keep us in mind the next time you travel through DFW. Sincerely, Mike Owen General Manager

Winnipeg, Canada
Reviewed 11 July 2015

This is a very nice hotel but the people make it amazing. The hotel itself is a little tired but they are working to renovate it and the renovations are definitely good. The updated rooms are very nice and with a mini fridge and a microwave are ideal for business travelers staying a few days. The location is great with...

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Helpful?
Thank sinnagirl
YourGenManager, Manager at Holiday Inn Dallas DFW Airport Area West, responded to this review

Hello Sinnagirl, Thank you for your thoughtful review. I appreciate you taking the time to point out our comfortable rooms, our mini fridges and microwaves, our shuttle service and fitness center. Meanwhile, I appreciate your feedback about our restaurant and will use it to improve in the future. Thanks for staying with us; we're grateful for your business. Sincerely, Mike...

Keller, Texas
Reviewed 10 July 2015 via mobile

Totally excellent. Friendliest staff ever. Amazing!!! We traveled by car across country and had a very stress week but these people let us know that we are welcome here!!!!!!! If you are ever here I'm Bedford TX, you will be happy that you stayed here. Pet friendly, clean, professional . I can't say enough about how nice, ready to help,...

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Helpful?
Thank visio1014
YourGenManager, Manager at Holiday Inn Dallas DFW Airport Area West, responded to this review

Hello Pam, 5 stars! Thank you for taking the time to write a kind review. It sounds like you had a great stay at our hotel, and I'm happy to hear that our staff exceeded your expectations. I hope we'll have the opportunity to serve you again in the future, so please keep us in mind the next time you...

Yankton, South Dakota
Reviewed 10 July 2015

this is a tired hotel. i really think they need to do some updating improvements. the staff is great and the room rates are low, but otherwise the hotel is pretty blah. i did notice this last time i stayed there, that they were doing some improvements so hopefully things will get better.

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Thank bigtwagner
YourGenManager, Manager at Holiday Inn Dallas DFW Airport Area West, responded to this review

Hello Bigtwagner, Thank you for taking the time to write a review. I appreciate your honesty and will use it to improve in the future. We are constantly working on updates around the hotel, including our newly installed high-speed WiFi system that replaced our old, slower system. If you choose to say with us again, I'm confident that you'll notice...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
The new Holiday Inn Hotel Bedford DFW Airport Area is located five miles from DFW Airport and provides complimentary shuttle service from 6am - 10pm 7 days a week to and from DFW Airport. We also shuttle guests within a five mile radius from the hotel to the local restaurants, shopping and other attractions. We have a full service restaurant, Blue Bonnet Bistro, that currently serves chef prepared breakfast and dinner. Our Gusher's Bar and Patio serves appetizers and cocktails. The hotel is centrally located between Dallas and Ft. Worth, on TX 183/Airport Freeway, connecting the two cities. American Airlines Conference Center is less than 2 miles away from the hotel. All guestrooms have coffee makers, irons and ironing boards, hair dryers, alarm clock/radio and complimentary high speed wired and wireless Internet access and outdoor swimming pool. Meeting space totals over 5,000sq. ft. The hotel has health facilities on property, 24 hour fitness, as well as nearby. The Holiday Inn Hotel Bedford DFW Airport Area is convenient to local shopping malls and restaurants within 5 miles. Easy access to Irving, Grand Prairie, Hurst, Euless, Bedford, North Richland Hills, Colleyville, Wautauga, Richland Hills and Las Colinas. Local area attractions include: Grapevine Mills Outlet Mall, Cowboy Stadium, Texas Motor Speedway, Six Flags, Stockyards of Fort Worth, Bass Hall, Ameriquest Field, Bass Pro Shops Outdoor World, Lone Star Park (horse racing in Grand Prairie), the Fort Worth Zoo, American Airlines Center, the West End and Sundance Square. For the business traveler, we are close to American Airlines Training Center, General Motors Flight Safety, Simuflite, Bell Helicopter ADP and Harris Methodist/HEB Hospital. We look forward to welcoming you at the brand new Holiday Inn Hotel Bedford DFW Area. ... more   less 

Additional Information about Holiday Inn Dallas DFW Airport Area West

Address: 3005 Airport Fwy, Bedford, TX 76021-6011 (Formerly Bedford Plaza Hotel)
Region: United States > Texas > Bedford
Price Range: $133 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Dallas DFW Airport Area West 3*
Number of rooms: 243
Reservation Options:
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Also Known As:
Holiday Inn Bedford Dfw Airport West Hotel Bedford
Super 8 Bedford
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Dallas DFW Airport Area West staff and other travellers.
2 questions
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over a year ago

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Questions? Get answers from Holiday Inn Dallas DFW Airport Area West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms were very quiet”
 of 5 bubbles michaelcG5033IW, 1 Dec 2016 | Read review
“ The staff was absolutely phenomenal. I definitely recommend this hotel. Thank you I IHG Holiday Inn”
 of 5 bubbles bryonnabyrd, 22 Oct 2016 | Read review
“There are room darkening curtains "hiding" behind the shears. You need to look for them.”
 of 5 bubbles 515ElizabethM, 9 Sep 2016 | Read review
“Stay at La Quinta near by, they shuttle you to AT&T Center!”
 of 5 bubbles idlemind8, 29 Aug 2016 | Read review
“Avoid the ground floor rooms because of the parking lot lights shining in at night.”
 of 5 bubbles cougski, 27 Aug 2016 | Read review
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