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Quality Suites

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39 Reviews from our TripAdvisor Community

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Showing 39: English reviews
Reviewed 4 weeks ago

This was the worst hotel stay my husband and I have ever experienced. We ended up trying out three different rooms as they refused to give us a refund after requesting one immediately after walking in the second room. Room 1: Broken tiles as you walk in, mold in the shower, broken spout on the shower, filthy towels, dirty night...

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Thank Heather W
texas
Reviewed 18 September 2016 via mobile

First let me say I felt safe and the staff was friendly. But, the hot tub was down (I was really looking forward to that), the pool did not smell of chlorine more like old and musty, and the breakfast did not have fresh fruit. When I pulled back the blanket on our bed the sheets were wrinkled and I...

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Thank ladynfamous
Conroe
Reviewed 17 September 2016

Our king room included separate sitting area. Room was clean and quiet, and bed was comfortable. Breakfast was typical hotel quality. Check in was quick, and check out was seamless. Would certainly stay here again.

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Thank Larry K
Fort Worth, TX
Reviewed 14 September 2016

This Quality Suites hotel is better than some of the Comfort Suites I have visited in the past. Zeta (assistant manager) and the other staff were friendly and accommodating. The entire facility was very clean inside and out. Although some flooring shows its age, the hotel and our room had a freshness about it. (You know how some older hotels...

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Thank Jody K
Tyler, Texas
Reviewed 13 September 2016 via mobile

I stayed in this hotel w a friend while we were in the area to hunt & fish w another friend. The hotel has what I would consider to be normal wear & tear issues, but it was very clean & comfortable. Breakfast was good & the coffee was hot & fresh. The jewel of this property is the staff....

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Thank ScottEParrish
Norwalk, Connecticut
Reviewed 26 July 2016

Quality Suites in Bridgeport is in a sleepy town where the hotel could use a decoration upgrade, but the room was clean and the bed was comfy. The biggest problems with this hotel are the room was set at 61 when I checked-in... absolutely freezing! The breakfast was not great... pretty average. The hotel desk were friendly. I feel bad...

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Thank Jenna H
Rusk, Texas
Reviewed 17 May 2016

Very nice & helpful employee's rooms where ok, I had a locked in rate since 12/15 until around 8/16 for work @ $56.00 a night. The Hotel was just purchased 5/14/16 & my rate went to $94.00 a night with no corporate rate & No exceptions (I was told by the clerk) from the new owner unless the employees wanted...

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Thank c0untry123
Reviewed 10 April 2016 via mobile

The staff was very kind and friendly. The room was extremely clean and breakfast was good. My only complaint is the $150.00 incidental amount. I much rather you come to my room before we left and inspect our room which would only take a couple of minutes. That way if you find something you think was done wrong on our...

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2Thank Nana R
Quality S, General Manager at Quality Suites, responded to this review

Good Morning, Yes, as most Hotels do authorize an incidental for any damages done to the room we actually make you aware of it at the time of check in. A lot of hotels don't and not required too. We like to let our guest know so they are not surprised of seeing the authorization. Just like getting gas most...

Evadale, Texas
Reviewed 9 April 2016 via mobile

In April of 2015, we brought a couple of Little Dribbler basketball teams to compete in the national tournament in Nocona Tx. Bridgeport was the closest town we could get to Nocona and this was the only hotel in Bridgeport that wasn't booked and had enough rooms for two teams. First off, the lady running the hotel has no clue...

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Thank Philip D
Reviewed 6 April 2016 via mobile

Love this place....The manager Zabrena goes above and beyond for her guest...and she is always smiling and so Cheerful... Our room was so clean and breakfast was Great. Every one that worked their was so Sweet and made my Husband and I feel at home. Can't wait to stay there again. Oh and there pillows are Awesome. ..

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Helpful?
Thank MustangMcdaniel
Quality S, General Manager at Quality Suites, responded to this review

Good Afternoon, Thank you for your recent stay with us. I am glad my staff is polite and sweet, we do try to make everyone feel at home while traveling. We know it can be hard so we go that extra mile. Yes, our pillows are pretty awesome, we have guest wanting to buy them all the time! Thank you...

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Breakfast Available
  • Free Parking
  • Business Centre with Internet Access

Additional Information about Quality Suites

Address: 2302 10th St, Bridgeport, TX 76426-5027 (Formerly Comfort Suites)
Region: United States > Texas > Bridgeport
Price Range: $81 - $113 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Suites 2.5*
Number of rooms: 57
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Also Known As:
Quality Suites Bridgeport, Texas
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Questions & Answers

Here's what travellers have asked, with answers from Quality Suites staff and other travellers.
1 question
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Questions? Get answers from Quality Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The hotel is very quiet, but if you wish, ask for a room on the north side (away from the street) for extra quiet.”
 of 5 bubbles Texas-JKI, 14 Sep 2016 | Read review
“Look for "Bridgeport Suites" sign on Route 380 - enter "shared" driveway.”
 of 5 bubbles WilliamJ244, 20 Dec 2015 | Read review
“Ask for top floor very nice rooms”
 of 5 bubbles purvip2013, 14 Aug 2015 | Read review
“I choose them again!!”
 of 5 bubbles 67davitav, 3 Jul 2015 | Read review
“Call the hotel directly and speak to their staff, they are very informative and and can tell you about other amenities that are not on the website.”
 of 5 bubbles 637martiep, 15 Sep 2014 | Read review
5 of 5
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