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After driving 800 miles we looked forward to soaking in the hot tub. For the third time it was out of service. We were very disappointed again. This hotel is conveniently located on the long drive we take several times a year. We would really...More
Response from holidayinnexpres2, Webmaster at Holiday Inn Express Hotel & Suites BrownfieldResponded 3 weeks ago
Thanks for your comments.
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!...More
Nice friendly staff for breakfast
Nice selection for breakfast with good coffee.. nice omelette.
Good value when visiting the Vineyards of Terry County.
Many nearby places to eat.
Clean large rooms. Good TV ServiceMore
Response from holidayinnexpres2, Webmaster at Holiday Inn Express Hotel & Suites BrownfieldResponded 3 May 2017
Thanks for your kind comments. I’m so pleased that you like our friendly staff and delicious breakfast. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. I’m glad we could satisfy you, as we do...More
Breakfast was not up to normal standards for Holiday Inn. Biscuits were dried out and like hockey pucks. Pastries were obviously left overs. Food not hot . No bacon.
Water pressure in rooms was very low. Employees have a non helpful attitude . This is...More
1 Thank Duane R
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites BrownfieldResponded 21 December 2016
Hi Duane R,
I am thankful that you and your family opted to stay with us at Holiday Inn Express Hotel & Suites Brownfield, TX. It is always our goal to make every stay rewarding and it is unfortunate that it did not happen this...More
We were given a very warm welcome by Yolanda when we arrived. She had our reservation and our room was ready. This appears to be a fairly new hotel so everything is in good order.
The room was large and very clean. Everything was great...More
1 Thank Jim S
Response from holidayinnexpres2, Webmaster at Holiday Inn Express Hotel & Suites BrownfieldResponded 12 October 2016
Thanks for your kind words about our great staff, our clean rooms and the comfortable beds. I’m glad you had a nice experience with us. I do apologize that we were not attentive enough at breakfast, and I’ll talk to the staff about...More
Had three rooms for a family trip to Ruidoso. Third room was added at the last minute and Manny was as good with that as Caroline was when I made the first reservations. Friendly and super efficient at the desk. Breakfast was way above and...More
Thank Robben T
Response from holidayinnexpres2, Website at Holiday Inn Express Hotel & Suites BrownfieldResponded 10 September 2016
Thanks for booking three rooms with us and for taking a moment to comment about our hotel. I'm so pleased that your experience was nice enough here that you would recommend us to others. I hope you have a chance to do that....More
US$119 - US$158 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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