We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Brownwood Express Inn & Suites

Save
Traveller (9)
Room & Suite (21)
Dining (2)
You may also like
See all
Nearby Hotels
Overview
  • Excellent45%
  • Very good30%
  • Average9%
  • Poor10%
  • Terrible6%
Travellers talk about
“front desk”(19 reviews)
“yogurt”(6 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
You may also like
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (113)
Filter reviews
113 results
Traveller rating
48
35
11
12
7
Traveller type
Time of year
LanguageEnglish
48
35
11
12
7
Show reviews that mention
All reviewsfront deskbiscuits and gravyyogurthi expressfridge and microwavenice hoteltop floornice staffseveral yearsbooked this hotelcustomer service ischecking inwe've stayedpillowscafeteriakeurigroomy
FilterEnglish
Updating list...
1 - 5 of 113 reviews
Reviewed April 26, 2018 via mobile

The staff was incredible. The room was perfect. Allowed us to check in 3 hours early. This place knows what customer service is all about. Thank you. We will be back and will recommend to everyone. A great improvement after the change.

Thank Bill B
Reviewed April 1, 2018

Great hotel that was undergoing a management change from HI Express to Comfort Suites when I arrived. It was what I've come to expect from either chain. Nice, clean, and quiet. The staff was friendly.

Thank WesJ73
Reviewed December 9, 2017

We've stayed at the Holiday Inn Express in Brownwood on more than one occasion. It had been several years since our last visit, and this time we found the hotel to be showing a little “wear and tear,” but nothing too major. Our room was...More

Thank AnotherNiteOnTheRoad
Response from Brownwood-HIE-GM, General Manager at Brownwood Express Inn & SuitesResponded December 13, 2017

Thank you for your comments. I appreciate your feedback and please know that we are beginning some repairs and renovations. Please do come back to check out our new look! Safe Travel, Kelly H. GM

Reviewed October 22, 2017 via mobile

This hotel has gone down FAST and will be a different chain very soon. Some (not all) of the staff is very friendly but that does not make up for a bad experience. Most concerning was the stench in my room. It was a toss...More

Thank CP J
Response from Brownwood-HIE-Staff, General Manager at Brownwood Express Inn & SuitesResponded October 23, 2017

I do apologize for your bad experience and rest assured, I will be looking into every issue. Thank you for leaving us your feedback so that we may know where we need improving. Safe Travels, Kelly H, GM

Reviewed July 8, 2017

Well, this was one pleasant stopover. This is one very clean and friendly place to stay. The room was a mini suite with fridge and microwave. Linens were crisp and clean. Morning breakfast was one of the best I've have had at a hotel. Everything...More

Thank David L
View more reviews
Most Booked Properties in Brownwood
See allSee all
About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Breakfast included
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Dry Cleaning
Concierge
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Hot Tub
Details
Price range
US$100 - US$140 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$100 - US$140 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (9)
Room & Suite (21)
Dining (2)
Pool & Beach (2)
Questions & Answers
Get quick answers from Brownwood Express Inn & Suites staff and past guests.
Note: your question will be posted publicly on the Questions & Answers page.
Submit
Posting guidelines
Room Tips
"make sure you room does not have a door to the adjacent room"
Read review
"Top floor at the back of the hotel"
Read review
"3rd floor would be quieter!"
Read review
"Top floor at back"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing