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Holiday Inn Express & Suites Brownwood

111 reviews
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Traveller (9)
Room & Suite (21)
Dining (2)
Overview
  • Excellent44%
  • Very good31%
  • Average9%
  • Poor10%
  • Terrible6%
Travellers talk about
“front desk”(19 reviews)
“yogurt”(6 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
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Reviews (111)Write a Review
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All reviewsfront deskyogurtbiscuits and gravycinnamon rollsscrambled eggsfridge and microwavenice hoteltop floornice staffbooked this hotelchecking inwe've stayedcomfortable bedpillowscafeteriakeuriguniversity
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11 - 15 of 111 reviews
Reviewed 26 November 2016 via mobile

We were just passing through for the Thanksgiving holiday. But the room was clean and comfortable, the staff was polite and helpful, and the coffee and breakfast was hot and delightful. Also, it's located within walking distance to Underwood's Cafeteria. Bonus!! I'd stay here again...More

Thank Paula J
Response from Brownwood-HIE-Staff, General Manager at Holiday Inn Express & Suites BrownwoodResponded 29 November 2016

We are so glad you chose to stay with us for the Thanksgiving Holiday, and very pleased you enjoyed your stay. Thank you for being our guest, thank you for taking the time to write a review. We hope to see you again soon. Safe...More

Reviewed 19 November 2016 via mobile

Visited family that stayed here when this hotel first opened so we thought we'd try it. Front desk was extremely friendly and seems to address each guests individual needs. Beds weren't as comfy as most Holiday Inn that I slept in. Perhaps mattresses need to...More

1  Thank willylove2travel
Response from Brownwood-HIE-Staff, General Manager at Holiday Inn Express & Suites BrownwoodResponded 21 November 2016

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments...More

Reviewed 3 November 2016

Stayed here on road trip home. It was clean, quiet and friendly staff. Top floor toward back is most quiet. The breakfast was typical of free breakfasts at hotels, and the coffee was not as strong as I prefer, but that was the only complaint.

Thank lilela
Response from Brownwood-HIE-Staff, General Manager at Holiday Inn Express & Suites BrownwoodResponded 4 November 2016

Thank you very much for taking the time to write a review regarding your recent stay. I am so glad that you enjoyed your stay, and hope that you will come and stay with us again. Safe travels, Shannon F. General Manager

Reviewed 8 October 2016 via mobile

Quick check in, even with room change from 1 king to 2 beds. Comfortable bed. Quiet room and area. Keurig in room! Good size room. Breakfast is basic and okay. But the lady in charge made me scrambled eggs when I noticed a sign for...More

Thank jaschul1
Response from Brownwood-HIE-Staff, General Manager at Holiday Inn Express & Suites BrownwoodResponded 10 October 2016

Thank you so much for taking the time to write a review. I am so glad the breakfast host was able to get some scrambled eggs for you. We are glad you chose us to be your home away from home, and hope to see...More

Reviewed 22 July 2016 via mobile

Everything good about this place. Had microwave, fridge. Shower was nice, towels. Bed was comfortable, pillows great & covers nice. Breakfast was good. I can't say anything negative about this place. I will stay again when my travels take me n/ that area.

Thank ElizabethCCC
Response from Brownwood-HIE-Staff, General Manager at Holiday Inn Express & Suites BrownwoodResponded 25 July 2016

Thank you for taking the time to write a review, but most importantly, thank you for being our guest! We are pleased to hear you enjoyed your stay, and look forward to your return. Safe Travels, Shannon F.

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Breakfast included
Free High Speed Internet ( WiFi )
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Self-Serve Laundry
Dry Cleaning
Laundry Service
Concierge
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Hot Tub
Details
Price range
US$110 - US$150 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$110 - US$150 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (9)
Room & Suite (21)
Dining (2)
Pool & Beach (2)
Questions & Answers
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Room Tips
"make sure you room does not have a door to the adjacent room"
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"Top floor at the back of the hotel"
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"3rd floor would be quieter!"
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"Top floor at back"
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