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Holiday Inn Express Brownwood

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Holiday Inn Express Brownwood
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101 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Brownwood
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Showing 101: English reviews
Mansfield, Texas
Reviewed 1 September 2014

We arrived on a Saturday afternoon, only to be told that our room would not be ready for at least an hour. So we asked if we could change somewhere and go to the pool to wait and were told the pool was closed, which really did not set well with us as we had booked an extra night just...

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Helpful?
Thank kda1961
Joshua W, Manager at Holiday Inn Express Brownwood, responded to this review

Dear kda1961, Thank you for taking time to share you comments with us! We apologize that your stay was less than satisfactory. We will use your comments to further train our team members. We truly appreciate and value your feedback and hope that you will allow us another opportunity to serve you! Thank you!!!

Lubbock, Texas
Reviewed 29 June 2014

Not my first time to this hotel, return visit was just as good as the first. Very clean, check in went smoothly, the beds and pillows very comfy. The property could use a little updating,. The continental breakfast was well maintained and adequate choices. We stayed here because of close proximity to Underwood's Bar B Q which unfortunately for us...

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Helpful?
Thank FacePainter2014
Natalie M, V.P. of Sales & Marketing at Holiday Inn Express Brownwood, responded to this review

Facepainter2014, Thank you for sharing your comments regarding your recent visit at the property! We are delighted that you enjoyed your stay with us, sorry that the BBQ place was closed on Wednesday! We hope to see you again next time you are in the area.

Reviewed 27 June 2014 via mobile

Lobby looks great and cookies are delicious but that's it. Room is by far out dated and full of moisture. Door frames are severely rusted and bathroom ceiling is falling in. Bed appears to be clean. Pancake maker is also out of service. We will find somewhere else on our next visit.

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Helpful?
Thank Wwife
Natalie M, V.P. of Sales & Marketing at Holiday Inn Express Brownwood, responded to this review

Wwife, We apologize that your recent stay with us was not satisfactory, and are looking into the moisture that you mentioned. We are reviewing these matters with our team and will address immediately! If you are ever in the area we would love an opportunity to gain you back as a customer!

austin
Reviewed 19 May 2014

Stayed at hotel for two nights and upon arrival the elevator was out of service for the entire weekend! Naturally we were given a room on the 3rd floor. The rooms are okay not the greatest and in need of a refresh. The walls are paper thin....I felt like I was standing next to the person in the room next...

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Helpful?
Thank bubears-sicem
Natalie M, VP of Sales & Marketing at Holiday Inn Express Brownwood, responded to this review

Dear Bubears-sicem, Thank you for taking time to share you comments with us! We apologize that your stay was less than satisfactory. We will use your comments to further train our team members. We truly appreciate and value your feedback and hope that you will allow us another opportunity to serve you! Thank you kindly!

Lubbock, Texas, United States
Reviewed 15 February 2014

This hotel was roomy and clean, with an excellent shower. and a very good breakfast. No frills, but a dependable place to spend the night, conveniently located to historic downtown Brownwood, nearby shopping (it's walking distance to the famous Underwood's BBQ) and Howard Payne College.

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Helpful?
Thank TexasTrailBlazer
Natalie M, VP of Sales & Marketing at Holiday Inn Express Brownwood, responded to this review

Thank you kindly for providing us with feedback regarding your stay with us! We truly appreciate your business and look forward to having you stay with us again in the future.

Lubbock, TX
Reviewed 8 February 2014

Great breakfast. Nice king sized bed. Great shower. Very friendly service throughout our stay. One minor nitpik. There was a stain on the carpet right by the bed. Seems like they'd get rid of that. Other than that. It was great. Oh, and they have an outdoor pool. We were there in February and were wishing their pool was indoor...

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Helpful?
Thank wtxtraveler
Natalie M, VP of Sales & Marketing at Holiday Inn Express Brownwood, responded to this review

Thank you for taking time out of your schedule to share your comments regarding your past stay with us! We will be cleaning the stain next to the bed and hope that you will come back to visit us to see that we have had the stain removed. We truly appreciate your feedback and look forward to having you with...

Edgewood, New Mexico
Reviewed 7 February 2014

We stayed at the Holiday Inn Express Brownwood on two separate occasions within the same month. We were equally impressed both times – and it wasn’t just because of the warm chocolate chip cookie when we checked in. Our king suite on the top floor was spacious, clean, and quiet. The bathroom was well lit and the shower had good...

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Thank AnotherNiteOnTheRoad
Natalie M, VP of Sales & Marketing at Holiday Inn Express Brownwood, responded to this review

Thank you for taking time to share you feedback with us regarding your recent stay! Your business is very valuable to us, we thoroughly appreciate comments regarding our guestrooms, team members, and our breakfast, we strive to ensure each guest is exceptionally happy with their stay with us! We hope that you will come back to visit us again! We...

Reviewed 28 December 2013

Went to a wedding in Brownwood and this was the hotel with a block of rooms for the wedding. Showers were amazing! I loved how large the rooms are. My family and I used it to host other family members after the wedding so we could all catch up. The beds were very comfortable and I felt so energized the...

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1Thank Lesley G
Natalie M, VP of Sales & Marketing at Holiday Inn Express Brownwood, responded to this review

Thank you for taking time to share your feed back with us during your recent stay in Brownwood! We appreciate your comments regarding the spacious guestrooms and the breakfast. We hope to have you come and stay with us again in the future!

Dallas, TX
Reviewed 14 December 2013

We were traveling with our young adult son, and trying to avoid paying for 2 rooms. The king suite worked very well. He slept on the pull out and the room was very spacious. Price was very reasonable.

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Helpful?
1Thank Wizkid60
Natalie M, VP of Sales & Marketing at Holiday Inn Express Brownwood, responded to this review

Dear Wizkid60, Thank you for sharing your comments with us, your feedback is very valuable to us! We look forward to having you stay with us again when you are back in the area!

Orange, Massachusetts, United States
Reviewed 7 December 2013 via mobile

This place was very nice for small town the things that would made it beater was if they had a game counsel or board games to Barrow and the cheese in the omelets made them all most un edible it was like they used cheesewiz or can cheese

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Helpful?
Thank Nicholas K
IHGCare, Guest Relations Manager at Holiday Inn Express Brownwood, responded to this review

Dear Nicholas K, Thank you for taking the time to write your review following your recent stay. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We rely on you, our guest, to let us know how we are doing and how we can better meet your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites - Brownwood Proudly introduces our newly renovated Hotel. Renovations include new carpeting throughout all public areas and guest rooms, new mattresses and furniture as well as a refreshed breakfast area and fitness center improvements. We provide all the amenities and technology of a full service hotel at a 'Stay Smart' price. We are conveniently located in the heart of Texas. The hotel includes a Business Center (24 hours free internet service) and Conference room. Our luxurious guest rooms are equipped with free high speed internet access. Guests will enjoy a deluxe, 'Stay Smart' complimentary breakfast bar, and free parking. All of our rooms have interior entrances, well lit work areas, Micro-Fridge, in-room coffee service and 27' TVs with over 120 digital cable channels including movie channels. In addition, we have a fully equipped fitness center and an outdoor swimming pool. ... more   less 

Additional Information about Holiday Inn Express Brownwood

Address: 504 W Commerce St, Brownwood, TX 76801-1704
Region: United States > Texas > Brownwood
Price Range: $138 - $175 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Brownwood 2.5*
Number of rooms: 58
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Also Known As:
Holiday Inn Express Brownwood Hotel Brownwood
Holiday Inn Brownwood
Brownwood Holiday Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Express Brownwood staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor at back”
 of 5 bubbles lilela, 3 Nov 2016 | Read review
“Room 308 in middle of bldg. Overlooks parking lot. Extremely quiet.”
 of 5 bubbles Jawbreaker5, 25 Jun 2016 | Read review
“Ask for a room at the back of the hotel.”
 of 5 bubbles singingaccordionist, 4 Apr 2016 | Read review
“Choose a room not on the street side. Traffic noise is very loud.”
 of 5 bubbles Rrhinds, 21 Dec 2015 | Read review
“Again, always check your room before unloading luggage.”
 of 5 bubbles 124percym, 9 Aug 2015 | Read review
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