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Holiday Inn Express Brownwood

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Holiday Inn Express Brownwood
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103 Reviews from our TripAdvisor Community

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Showing 103: English reviews
Dallas, TX
Reviewed 14 December 2013

We were traveling with our young adult son, and trying to avoid paying for 2 rooms. The king suite worked very well. He slept on the pull out and the room was very spacious. Price was very reasonable.

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Helpful?
1Thank Wizkid60
Natalie M, VP of Sales & Marketing at Holiday Inn Express Brownwood, responded to this review

Dear Wizkid60, Thank you for sharing your comments with us, your feedback is very valuable to us! We look forward to having you stay with us again when you are back in the area!

Orange, Massachusetts, United States
Reviewed 7 December 2013 via mobile

This place was very nice for small town the things that would made it beater was if they had a game counsel or board games to Barrow and the cheese in the omelets made them all most un edible it was like they used cheesewiz or can cheese

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Helpful?
Thank Nicholas K
IHGCare, Guest Relations Manager at Holiday Inn Express Brownwood, responded to this review

Dear Nicholas K, Thank you for taking the time to write your review following your recent stay. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We rely on you, our guest, to let us know how we are doing and how we can better meet your...

round rock, texas
Reviewed 16 September 2013

I have been staying at this hotel for about a year now and have had a great experience. However, on my last trip, September 9, I found things were not as they had been in the past. The pool water was murky green. The elevator was broken for several days. The internet did not work. And breakfast served watery eggs,...

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Helpful?
Thank aquaroundrock
IHGCare, Guest Relations Manager at Holiday Inn Express Brownwood, responded to this review

Dear aquaroundrock, Thank you for writing a review about your stay. It was unfortunate to see this visit was not up to the standards you have come to expect from us. We were glad to see our staff was still a welcoming and friendly part of your experience. We take all reviews positive and negative very seriously, and your feedback...

Dallas, Texas
Reviewed 3 September 2013

Typical Holiday Inn Express. It was really nice to be greeted so nicely and great check-in experience. My room was ready and I had the key to my room within minutes. Room was great, very comfortable bed. Nice workstation!

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Helpful?
Thank bohnbutler
Natalie M, VP of Sales & Marketing at Holiday Inn Express Brownwood, responded to this review

Dear bohnbutler, Thank you for sharing your comments with us! We truly appreciate and value your business and delighted to hear that you had a pleasure stay with us! Please come back to visit us the next time you are in the area!

Dallas, TX
Reviewed 2 September 2013

I choose the Brownwood Holiday Inn Express because of a slightly lower rate and the good reviews. I had called ahead and check-in was fast and easy. Grounds are well-maintained and clean with plenty of well-lit parking. The whole hotel is clean, nicely decorated, and fresh-smelling. My room was large, very clean, and had all the extras, with a large...

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Helpful?
Thank texasrepublichistory
Natalie M, VP of Sales & Marketing at Holiday Inn Express Brownwood, responded to this review

Dear Texasrepublichistory, Thank you for sharing your comments with us during your stay with us! We truly appreciate and value your business! We look foward to having you stay with us the next time you are in the area.

Reviewed 26 July 2013

me n my husband stayed here for one night cause we were traveling and it was very nice!!! the front desk staff were very nice!! and the rooms were very clean!! cant wait to stay again!! :) n housekeeping were very nice to us n helped us any way they could!!!

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Helpful?
Thank drivethedive1965
Natalie M, VP of Sales & Marketing at Holiday Inn Express Brownwood, responded to this review

Dear Drivethedive1965, Thank you for sharing your comments with us! We are delighted to know that you had a pleasurable stay with us! We look forward to having you stay with us in the future!

Austin, Texas
Reviewed 26 July 2013

I was assigned to work in Brownwood for about 2 months. I was lucky enough to stay at the Holiday Inn Express. What a great place to stay. The front desk people, Melisa and Krystal, have treated me like a family member. The manager, Josh, has also been great during my stay. I have stayed in other hotels in Brownwood...

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Thank lotaliaferro
Reviewed 21 July 2013

I stayed at the holiday inn express in brownwood for vacation and it was the best stay ever!!!! The front desk staff was very friendly!!! The rooms were very clean and room service was in n out like a ninja!!!! :) housekeeping was very nice to me!!!! I can't wait to stay there again!!! :)

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Thank Perch907
Joshua W, General Manager at Holiday Inn Express Brownwood, responded to this review

Dear Valued Guest, Thank you for taking time out of your day to compliment our hotel and our staff. We take great pride in our service and cleanliness at our property. I am thrilled you enjoyed your stay with us and we would like to welcome you back at anytime! Joshua Williams AGM

Kerrville, Texas
Reviewed 13 July 2013

We booked a room and when we opened the door it smelled like a bar or cigar lounge! We found out the hotel used to be a "smoking" hotel and the rooms on the east end where we were booked were the former smoking rooms. Unless you take everything out including the carpet and drapes and repaint everything, the smoke...

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Helpful?
1Thank Carl B
Joshua W, Manager at Holiday Inn Express Brownwood, responded to this review

Dear Carl B, I would like to personally thank you for taking the time to bring this issue to our staff's attention at the Holiday Inn Express Brownwood. I apologize fully that you were not satisfied with the service you received at our property. We take tremendous pride in our property, and i apologize we did not meet your expectations....

Austin, Texas
Reviewed 24 May 2013

We went to Brownwood for a wedding last weekend and stayed at this hotel. I had made the right chose on staying here. The staff at check-in were very nice and friendly, as well as the housekeepers in the morning. Wonderful people!! The rooms were every nice and clean. Breakfast was amazing. Really made me feel at home!! Also, loved...

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Helpful?
Thank carolannwill
Natalie M, V.P. of Sales & Marketing at Holiday Inn Express Brownwood, responded to this review

Thank you for sharing your comments with us! We truly appreciate your business and hope that you will come back to visit us again when you are in the area!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites - Brownwood Proudly introduces our newly renovated Hotel. Renovations include new carpeting throughout all public areas and guest rooms, new mattresses and furniture as well as a refreshed breakfast area and fitness center improvements. We provide all the amenities and technology of a full service hotel at a 'Stay Smart' price. We are conveniently located in the heart of Texas. The hotel includes a Business Center (24 hours free internet service) and Conference room. Our luxurious guest rooms are equipped with free high speed internet access. Guests will enjoy a deluxe, 'Stay Smart' complimentary breakfast bar, and free parking. All of our rooms have interior entrances, well lit work areas, Micro-Fridge, in-room coffee service and 27' TVs with over 120 digital cable channels including movie channels. In addition, we have a fully equipped fitness center and an outdoor swimming pool. ... more   less 

Additional Information about Holiday Inn Express Brownwood

Address: 504 West Commerce St., Brownwood, TX 76801
Region: United States > Texas > Brownwood
Price Range: $130 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Brownwood 2.5*
Number of rooms: 58
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Also Known As:
Holiday Inn Express Brownwood Hotel Brownwood
Holiday Inn Brownwood
Brownwood Holiday Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Express Brownwood staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor at back”
 of 5 bubbles lilela, 3 Nov 2016 | Read review
“Room 308 in middle of bldg. Overlooks parking lot. Extremely quiet.”
 of 5 bubbles Jawbreaker5, 25 Jun 2016 | Read review
“Ask for a room at the back of the hotel.”
 of 5 bubbles singingaccordionist, 4 Apr 2016 | Read review
“Choose a room not on the street side. Traffic noise is very loud.”
 of 5 bubbles Rrhinds, 21 Dec 2015 | Read review
“Again, always check your room before unloading luggage.”
 of 5 bubbles 124percym, 9 Aug 2015 | Read review
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