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Quality Inn & Suites Bryan

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Quality Inn & Suites Bryan
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53 Reviews from our TripAdvisor Community

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Showing 53: English reviews
Texas, United States
Reviewed 2 weeks ago via mobile

Sunday morning breakfast starts at 7 am - 10 am. I got up early. Went down for coffee. Nice breakfast. Eggs. Bacon. French toast. Texas shaped waffle maker. At 8 am when I left to wake up my family all the French toast was gone. By 9 am no bacon or eggs left. Did I mention breakfast goes until 10...

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Helpful?
Thank Jennifer C
Austin, Texas
Reviewed 30 October 2016 via mobile

Disappointed that the front desk manager (Julianna)refused to let us check-in early, I realize check-In isn't until 3:00, but we felt she could have worked with us. If we wanted to check-in before 3:00 she informed us there would be an additional charge of $20.00 in addition to the $179.00 for the night we were already paying, but said since...

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Helpful?
Thank sweetnana
QISBCS, Manager at Quality Inn & Suites Bryan, responded to this review

Dear sweetnana, I am very sorry that you feel I have "ZERO personality" and that I was "not welcoming whatsoever." I explained to you upon your arrival at 10:45am, that someone was still occupying the room you were in, they had not checked out yet, and once they did, housekeeping still had to go in and clean the room to...

Fort Worth, Texas
Reviewed 14 August 2016 via mobile

I don't write bad reviews unless it's a really bad experience. This was my 3rd time staying at this hotel and I picked it because the beds are very comfortable and they work really well for my bad back. Unfortunately my experience this trip has made me never want to go back there again. It all started when I made...

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Helpful?
Thank Rachael M
QISBCS, Manager at Quality Inn & Suites Bryan, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

Houston, Texas
Reviewed 28 July 2016 via mobile

We stayed for a couple of nights. The room was clean and the beds were comfortable too. Very quiet,despite being close to a highway.Plenty of restaurants close by. Close enough to TA&M. We will stay there again when in town.

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Helpful?
Thank T8327HFrosam
Athens, Ohio
Reviewed 18 June 2016

When I walked in the room, the smell of mildew hit me. I immediately called the desk for a new room, but they didn't have anything else available until the next day. We had to suffer in the stinky room. Additionally, this room was in bad repair. The towel hook (not bar--there aren't towel bars in the bathrooms) was missing...

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Helpful?
Thank Elljayy
QISBCS, Manager at Quality Inn & Suites Bryan, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

Cameron, Texas
Reviewed 12 June 2016

The hotel is very accessible to most areas of Bryan/College Station. We could get to all of our schedules events quickly. Earl Rudder is also known as Texas 6 and is then main highway through BCS. Our room was acceptable and very clean. Great A/C. Nice and accommodating front desk staff. Now - the not so great stuff. Our softball...

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Helpful?
Thank Susan M
QISBCS, Manager at Quality Inn & Suites Bryan, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. I do apologize for the breakfast not being out at the time you needed to leave. It is against health codes for the hotel in this area to put out any food, hot items and cold items before the posted breakfast time....

Reviewed 10 June 2016 via mobile

We haven't even checked in so i don't know how the actual hotel is but customer service is horrible. Lady working and front desk is rude. We called this morning after we left for our 4 hour drive and asked if we could check in early if possible. Lady made no effort to see if it was possible and just...

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Helpful?
Thank omar g
QISBCS, Manager at Quality Inn & Suites Bryan, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

Mansfield, Texas
Reviewed 17 May 2016

First, they doubled the price because it was graduation weekend even though I booked it in January. Later, I had to make some changes to the reservation and and they changed the price and tripled it from their normal rates (I didn't realize this at the time). You would think a room for $300 per night should be perfect. The...

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Helpful?
Thank Judy76063
QISBCS, Manager at Quality Inn & Suites Bryan, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

kehaulanifrommaui
Reviewed 8 May 2016

Although the property is 4 years old, it looks and feels like a brand new hotel. Everything is very clean and accommodating. The breakfast area is quite large, with enough seating for many persons. Our stay exceeded expectations.

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Helpful?
Thank WinchesterWanderlust
Holualoa, Hawaii
Reviewed 6 April 2016 via mobile

We had 5 in our group, 3 were children. The suite was small, with little room between the end of the bed and the desk, but we could live with that. The couch that made out into a bed had terrible springs, and was not comfortable. Worst of all, we had no way to control the temperature in our room...

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Helpful?
Thank Anna N
QISBCS, Front Office Manager at Quality Inn & Suites Bryan, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Breakfast Available
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
The newly constructed Quality Inn & Suites in Bryan, TX is an indoor corridor hotel located right off Highway 6. We offer 62 comfortable guestrooms in a luxurious setting with an outdoor pool, business center, fitness center, complimentary hot breakfast, complimentary wifi, guest laundry facility and a meeting room. Each room comes with a coffee maker, iron and ironing board, mini-fridge, microwaves, 37" flat panel TV, am/fm alarm clock radios and a spacious working desk. Our spacious suites come with a wet bar and a living area with a sleeper sofa. The new Quality Inn & Suites in Bryan, TX offers Quality rates, Quality rooms, Quality breakfast, and a Quality nights rest. ... more   less 

Additional Information about Quality Inn & Suites Bryan

Address: 1027 N Earl Rudder Fwy, Bryan, TX 77802-2959
Region: United States > Texas > Bryan
Price Range: $108 - $241 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites Bryan 2.5*
Number of rooms: 62
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Questions & Answers

Questions? Get answers from Quality Inn & Suites Bryan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with disability access are very large.......lots of room for the wheelchair.”
 of 5 bubbles WinchesterWanderlust, 8 May 2016 | Read review
“Ask for a room away from the highway.”
 of 5 bubbles aliciag280, 22 Feb 2016 | Read review
“Just make sure to ask for a room on the opposite side of the freeway”
 of 5 bubbles joleenb732, 20 Feb 2016 | Read review
“No good rooms as far as I am concerned.”
 of 5 bubbles X9751FFkimw, 2 Jan 2015 | Read review
“They have a great breakfast but it's only till 9 so don't miss it.”
 of 5 bubbles Lapid2014, 10 Jun 2014 | Read review
5 of 5
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