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Holiday Inn Club Vacations Hill Country Resort

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Holiday Inn Club Vacations Hill Country Resort
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398 Reviews from our TripAdvisor Community

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Showing 394: English reviews
Nemo, United States
Reviewed 1 week ago

Over all it was nice. The room sleeps 6 but in reality only accommodates 4 adults. The bathrooms are inside the bedrooms which makes it only good for 4 unless you have small children on the pullout couch. And it isn't great either if the adults want to stay up later and visit and the kids need sleep. The hotel...

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Helpful?
Thank Elizabath W
HIClubCounselor, Guest Relations Manager at Holiday Inn Club Vacations Hill Country Resort, responded to this review

We're glad you enjoyed our beautiful location at Hill Country Resort! It's our goal to provide our guests with comfortable accommodations and plenty of fun things to do. Whenever something isn't perfect with your unit, we want to know so that we can correct any problems right away. Inspections are an important part of our housekeeping process, and we're sorry...

Grant-Valkaria, Florida
Reviewed 1 week ago

Loved it! Spacious, clean and plenty of activities. Very friendly staff. They have a putt-putt course that is amazing, indoor and outdoor pools, ping pong DVD rental etc.. Grocery store very close and enjoyed the trip to San Antonio.

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Helpful?
Thank Desi45
sisters
Reviewed 2 weeks ago via mobile

The rooms are separated by paper thin walls. We were on the top floor and had the person below us banged on our door three times because our kids were being too loud. First off it was the World Series and second off we could hear everyone else. Then the staff didn't take the guy pounding on our door as...

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Helpful?
Thank markusrob
HIClubCounselor, Guest Relations Manager at Holiday Inn Club Vacations Hill Country Resort, responded to this review

We're so sorry to hear of the unpleasant experiences you had with another guest at Hill Country Resort. It's our goal to be sure our guests are comfortable, at-home, and have plenty of fun things to do. Your feedback is very much appreciated, as it helps us to know how we can do better. There are many exciting things planned...

Reviewed 3 weeks ago via mobile

The basic accommodations are going through a huge reno and should be up to speed in five years. The pools and play areas are fun, Good picnic areas, inviting lake for boating and fishing...and the staff is incredibly friendly and accommodating. It's a great jumping off place if you want to visit Austin, San Antonio and Hill Country destinations.

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Helpful?
Thank HebbieDacker
HIClubCounselor, Guest Relations Manager at Holiday Inn Club Vacations Hill Country Resort, responded to this review

We're glad you had a great time and enjoyed the amenities at Hill Country Resort! There are lots of exciting things planned for Hill Country over the next few years, so we hope we'll see you back again soon! Thanks for taking time to share your comments.

Paradise
Reviewed 3 weeks ago

place was really nice we stayed at the president side/condo/rooms. the room was great but it adjoins the other suite and we could hear the family next to us. All of their studio rooms are B room adjoining another room. Not what we expected. We were gone most of the day but at night we were afraid we would disturb...

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Helpful?
Thank yogimckee
HIClubCounselor, Guest Relations Manager at Holiday Inn Club Vacations Hill Country Resort, responded to this review

We're glad you enjoyed the accommodations at Hill Country Resort! It's our goal to ensure that our guests are comfortable and have lots of fun things to do. Whenever something isn't perfect with your unit or location, we want to know so that we can correct any problems right away. We're sorry we were unable to offer a move. Your...

Ohio
Reviewed 3 weeks ago

I was at the resort last week. First off, there is supposed to be no pets or smoking in the room. The second day there, a guy comes out of the room downstairs from us, smoking a cigar. Later, a man came out of his room with a dog named Bear. OK. Later, it seems, these people actually LIVE there!...

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Helpful?
Thank Leashad
HIClubCounselor, Guest Relations Manager at Holiday Inn Club Vacations Hill Country Resort, responded to this review

We hate to hear that you had such a disappointing stay at Hill Country Resort. This is certainly not how we want our guests to experience a vacation with us. We sent you a private message in hopes of addressing the issues you raised more personally. Thank you for sharing your comments.

Lincoln, California
Reviewed 4 weeks ago

I should have listened to the BAD reviews. Why is it, when you trade with RCI, you get the worst possible rooms. Our studio room was located one mile and across a major highway from the registration lodge, the only place there was wi-fi. We arrived late with a burned out table lamp and one burned out overhead light. There...

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Helpful?
Thank Janiceoplesch
HIClubCounselor, Guest Relations Manager at Holiday Inn Club Vacations Hill Country Resort, responded to this review

We're sorry to hear of your disappointment with your stay at Hill Country Resort. This just doesn't sound like us! It's our goal to make sure that every guest has comfortable accommodations, lots of fun things to do, and receives outstanding service. We've asked the team to reach out to you about your experience so that we can address your...

Seattle, WA
Reviewed 4 weeks ago

My girlfriend and I both have RCI points and we traded some for a week at this resort while we visited the area. It's definitely not Gold Crown, but they are renovating and improving. We were in one of the older buildings and from reviews we read, we did not expect much. We were correct. The kitchen had the bare...

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Helpful?
2Thank Carolyn K
HIClubCounselor, Guest Relations Manager at Holiday Inn Club Vacations Hill Country Resort, responded to this review

We appreciate your comments and feedback about Hill Country Resort! It's our goal to provide our guests with comfortable accommodations and lots of fun things to do. There are lots of exciting things planned for Hill Country over the next few years, so we hope you'll be back to see us again soon! Let us know how you like the...

Reviewed 18 October 2016 via mobile

So far so good. Next time we will request room on side of property with views and amenities. Our room is fine. But the views would have been better. Walked around resort last night and very peaceful and serene. Staff was nice upon check in and we received a room on first floor as requested. Our room backs up to...

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Helpful?
Thank Bobby A
HIClubCounselor, Guest Relations Manager at Holiday Inn Club Vacations Hill Country Resort, responded to this review

We're delighted to hear that you enjoyed your stay at Hill Country Resort! It's always great to see our guests taking in our beautiful property and surroundings. Our Inventory team scans through reservations in advance, looking for special requests, such as ADA accessibility, side-by-side units for larger parties, consecutive stays in the same unit, etc. We're glad we got you...

Reviewed 15 October 2016

I own a time share and while we enjoy it when we can get in... this trip was a little troubling. At check in,the gentlemen (using the term loosely) who checked us in never looked up at us nor did he ask about our drive up nor try to make the slightest bit of small talk. No smile or greeting...

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Helpful?
Thank Richard W

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Peaceful getaway near big-city excitement! Located in the foothills of Texas Hill Country between Austin and San Antonio, the resort is the best of all worlds. It overlooks scenic Canyon Lake and is a perfect vacation family retreat. Watersports can be found all along the shores of the lake. Zip along on a personal watercraft from the nearby marinas and fish its many great nooks. Or relax under the Texas sun tubing down Guadalupe River. For more water action, head to the year-round indoor/outdoor Schlitterbahn(R) Waterpark. And speaking of theme parks, Six Flags Fiesta Texas has some of the most exciting coaster thrills in the country. More attraction options are available in San Antonio and Austin, both only an hour from the resort. Enjoy a variety of fun family activities right on the resort. With an activity center, mini golf, arcade games, plus indoor and outdoor pools-and more-there's something to keep everyone entertained. ... more   less 

Additional Information about Holiday Inn Club Vacations Hill Country Resort

Address: 17545 FM Rd 306, Canyon Lake, TX 78133 (Formerly Silverleaf Hill Country Resort)
Region: United States > Texas > Canyon Lake
Number of rooms: 369
Also Known As:
Holiday Inn Club Vacations Hill Country Resort Canyon Lake, Texas
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Club Vacations Hill Country Resort staff and other travellers.
20 questions
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Ballinger, Texas

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Questions? Get answers from Holiday Inn Club Vacations Hill Country Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask how the rooms are laid out. See if the restrooms are centralized.”
 of 5 bubbles elizabathw, 27 Nov 2016 | Read review
“We liked the rooms over looking the lake although you over look the road 1st. We went on exchange from our timeshare”
 of 5 bubbles Desi45, 23 Nov 2016 | Read review
“Go to another hotel.”
 of 5 bubbles Leashad, 8 Nov 2016 | Read review
“We had 468. Ground floor, not close to reception but not too many children either”
 of 5 bubbles crazychris68, 28 Sep 2016 | Read review
“Be careful. Not all their employees can be trusted.”
 of 5 bubbles 518JimB, 24 Sep 2016 | Read review
5 of 5