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You would be better off staying at the motel 6 across the street. If you are going to pay as much as they charge Marriott has an extended stay down the street about a half mile much better service about 7 dollars more a night....More
Response from generalmgr057, General Manager at Candlewood Suites Austin N-Cedar ParkResponded 1 week ago
Please explain why you were not satisfied with our property. How can we treat what ails you if we don't know. I am inclined to defend our hotel. We have much love here and our staff is very caring. If we had known what your...More
This is not the standard for the brand that I am used to. The rooms are dingy, with beat up furniture (a dog or rabid cat tore up the side of the chair) and stained dining table chairs. Also, upon my return one evening there...More
Response from generalmgr057, General Manager at Candlewood Suites Austin N-Cedar ParkResponded 4 weeks ago
Thank you for your review. I agree 100% with you about the furniture. It is very worn but there is a light on the horizon! We have just received brand spanking new kitchen chairs and our new recliners are in transit to be delivered at...More
We will never stay here again. The furniture in the room was mismatched pieces that looked like they came from a garage sale. We're really not that picky, but we were actually afraid to sit on the recliner chair. We never even touched it! The...More
Response from generalmgr057, General Manager at Candlewood Suites Austin N-Cedar ParkResponded 12 September 2017
Please accept my apologies for the state of the furniture. We are awaiting brand new recliners and kitchen chairs next week. They are in a state of wear.
It is true that we do not offer breakfast and I have repeatedly contacted the 3rd party...More
So as I sit here waiting for my colleagues to go to breakfast, I thought as I had a few minutes I would write a quick review. Arrived 5 days ago on business in the area and checked into the Candlewood Suites. My first impressions...More
1 Thank michaeltV4169JY
Response from generalmgr057, General Manager at Candlewood Suites Austin N-Cedar ParkResponded 7 March 2017
Michael, As much as I was extremely entertained by your review I was saddened to learn of your issues you had with our housekeeping department. No guest should have to endure any part of the room cleanliness issues you experienced. I have just had a...More
Great location! Our assigned room was not as nice as the last time we stayed here, but it was ok. Temperature controls were finicky. Recliner stuck in the rest position. Normally, we have gotten great rooms where the temperature controls work fine, and the recliner...More
Thank Bob P
Response from IHGService, Guest Relations Manager at Candlewood Suites Austin N-Cedar ParkResponded 16 November 2016
Dear Bob P,
We are grateful for your return at the Candlewood Suites Austin N-Cedar Park, TX and for leaving us your comments.
Thank you for your commendation about our location and the level of service you have received from our staff. We aim to...More
US$100 - US$185 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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