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The hotel is fairly new. Nice, overall clean.
On arrival the bed looked like someone had napped/rested on top of comforter & pillow. The toilet handle stayed down when flushed which means the water continues to run. Housekeeping arrived at about 8am and we weren't...More
Thank Terri A
Response from IHGService, Guest Relations Manager at Holiday Inn Express ClevelandResponded 1 week ago
Dear Terri A,
Thank you for staying at the hotel and for posting your review. Guest satisfaction is of the utmost concern to us and our hotel is committed to provide comfortable rooms and excellent service. I am pleased to note that you liked the...More
We arrived on a Saturday afternoon and was greeted by Betty at the front desk. Amazing customer service, she not only got us checked in but found us some extra discounts for our stay. She really treated us not only as members, but gave us...More
This is by far one of the best Holiday Inn Express Hotels I've EVER stayed in! Being a General Manager of an IHG hotel myself I know how difficult it can be in day to day operations. I can say I don't think I've ever...More
Last minute stop for the night. We were very pleased with the cleanliness of the room. The bed was very comfortable. The breakfast was really good. We've not seen a pancake machine, as they are normally waffle. It was nice to have a pancake! We...More
Checked in the hotel on October 9, 2016 was greeted by hotel staff and advised of the amenities offered . The rooms were very clean and spacious.The staff were very engaging and and helpful. The breakfast offering were great. The price was the best.
US$81 - US$127 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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