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This was perhaps the worst hotel I have ever stayed at. I will say however that the front desk staff was exceptionally nice and accommodating. The two rooms I had though, were the dirtiest, nastiest rooms I've ever seen. I checked out a day early...More
Response from LQ0528GM, General Manager at La Quinta Inn Clute Lake JacksonResponded 2 weeks ago
Thank you for your online review. I sincerely apologize that your stay was not as you had expected. We are working hard at hand, everyday to make improvements to our facility. I have also shared your feedback with my team to work on the areas...More
We have stayed in many hotels of this chain, but this one falls far short of the level of quality we have come to expect, unfortunately. We like to pick one chain that has a level of value that meets our expectations, and does not...More
A two-night stay. First night, amazed at the upholstered chair - so dirty I would not put my suitcase on it. The desk chair upholstery was grimy & torn. The rug looked like it could be from the 50's - and never cleaned. My husband...More
Thank Bobbi A
Response from LQ0528GM, General Manager at La Quinta Inn Clute Lake JacksonResponded 3 weeks ago
Dear Valued Guest:
Your feedback is very much appreciated. We are truly sorry that your experience was anything less than perfect. Tomorrow morning I will share your comments with our staff and use them as a training tool. Everyday, we continue to make improvements to...More
It's a older facility need a paint job. They need to address the cleaner showers and just up keep. The breakfast is ok from other La Quinta's I have stayed at but satisfied for a quick little meal. The staff was very nice!!!
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Response from LQ0528GM, General Manager at La Quinta Inn Clute Lake JacksonResponded 4 weeks ago
Thank you for your online review. Your feedback is much appreciated. We are working hard everyday at making improvements. Thank you for recognizing our fantastic team. We hope to host you again.
Where to begin, roaches, mold, cigarette butt under the bed in a NON SMOKING room, standing water in the shower, nasty furniture, splattered walls... the list goes on! This place should be condemned and torn down! We ended up checking out early!More
1 Thank sgchoate87
Response from LQ0528GM, General Manager at La Quinta Inn Clute Lake JacksonResponded 8 February 2018
I would like to thank you for your online review. Your comments are the best training tool, that we have to make improvements. If you would like to reach out to me directly, at firstname.lastname@example.org to discuss your stay, I would love to hear from...More