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Stayed here for 3 nights on business. Room was clean and breakfast items were fresh, probably one of the better choices along the Highway 332 strip of hotels in the same area. Highway feeder road out front is like a drag strip at rush hour,...More
Booked a 2 bedroom suite with friends and we had a nice time and the beds were very comfy and pillows nice and fluffy. They were so accommodating with extra pillows and blankets n sheets and when the ac didn't work in the living room...More
Thank Ilene F
Response from Patricia B, Front Office Manager at Holiday Inn Express Hotel & Suites Clute SouthwestResponded 9 October 2017
Dear IleneF,
We are so happy you enjoyed your stay with us. We are here to make sure you have a comfortable and relaxing stay. Thank you so much for your review. Please come back and visit with us again.
Overall the hotel was clean and comfortable but while I was there I sent out my laundry to be washed and folded, I asked at the front desk how much this service was and was told $10.00 dollars per pound which is reasonable but I...More
Thank Timmy P
Response from Patricia B, Front Office Manager at Holiday Inn Express Hotel & Suites Clute SouthwestResponded 2 November 2017
Dear Timmy P,
I am so sorry you experienced problem on sending your laundry out.
Personally I was not aware they were weighed wet. I personally will check into this with the cleaners. I can understand your disappointment. I do hope you will visit with...More
Room was nice and clean
Staff at desk was great Kate or Katie is very nice and welcoming (great first impression to the hotel)
Breakfast was clean and well organized the lady in the kitchen was on top of everything.
Overall was a good stay...experienced...More
Thank Alex J
Response from Patricia B, Front Office Manager at Holiday Inn Express Hotel & Suites Clute SouthwestResponded 18 August 2017
Dear Alex J,
Thank you for your feedback on your stay at our hotel. We are happy overall you had a good stay. If there are any issues that come up during your stay, please make us aware of them so that we can try...More
The hotel looked clean, and it was perfect for a quick one night stay. It looked like recently renovated, and the housekeeping does a great job keeping the room clean. I did smelled slight odor in the hallway, but not sure what it was. The...More
Thank 175MOM
Response from Patricia B, Front Office Manager at Holiday Inn Express Hotel & Suites Clute SouthwestResponded 18 August 2017
Dear 175MOM,
Thank you for staying with us at our hotel. Many hotels ask for an incidental authorization upon checkout. Hope this did not cause inconvenience for you. We are happy you were able to have comfortable stay. I apologize for your experience when leaving...More
Response from Patricia B | Property representative |
Hello sarahvch,
The beach is not within walking distance, it is about 10 miles from our hotel. The beach is useable and stays pretty busy during the summer months. Please contact the city of Surfside regarding the... More
Hello sarahvch,
The beach is not within walking distance, it is about 10 miles from our hotel. The beach is useable and stays pretty busy during the summer months. Please contact the city of Surfside regarding the condition of the beach.
Thank You
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Room Tips
"No pets allowed. Very well lit parking areas. Very quiet rooms and very dark curtains for day workers."