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Howard Johnson Express College Station

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345 Reviews from our TripAdvisor Community

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Showing 344: English reviews
Frisco, Texas
Reviewed 3 August 2015

Never could get wifi access to work. Had lots of problems checking in, as they couldn't seem to handle the concept of one person booking a small block of rooms for other people. Probably worst issue was that I had a reservation e-mail saying that I had paid already, but they didn't believe it and couldn't find a record of...

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3Thank marcpHJ
Dallas, Texas
Reviewed 30 July 2015

This is one of the worst hotels I have ever booked. The pictures are not what this hotel is actually like, and even when you approach the hotel with your issues, you don't get any response, or satisfaction. If I could give it a 0 .. I would. Worse than a by the hour motel ...

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Thank Nonya1971
Hussein H, Guest Relations Manager at Howard Johnson Express College Station, responded to this review

I deeply regret to learn that you found our hotel to be so substandard as to be termed one of the worst hotels you have ever booked. We hope to see you again someday and to transform your opinion of our hotel and service.

Garland, Texas
Reviewed 28 July 2015

The hotel is old in need of renovations, stained furniture, stained carpet stains on the wall. The continental breakfast could use some variety, like more fruit, some yogurt maybe something hot like a waffle!

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1Thank 878davej
Hussein H, Guest Relations Manager at Howard Johnson Express College Station, responded to this review

Please accept our sincerest apologies for the housekeeping and other issues that you encountered during your stay in our hotel. I do hope you'll return and let us show you a far better experience.

Round Rock, Texas
Reviewed 26 July 2015

We went to breakfast at 8am. In all our years staying at hotels this was the worst by far...Out of coffee, no type of juice. one banana, no fruit, no hard boiled eggs, no bread, the pancake machine was broken, no yogurt, They did not offer to bring out anything for us..... There were no people eating. I wouldn't recommend...

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2Thank larryr999
Hussein H, Guest Relations Manager at Howard Johnson Express College Station, responded to this review

I am sorry to hear that you did not enjoy the breakfast options, and I want to let you know that we take your suggestions to heart and are reconsidering the available choices. I do appreciate very much that you have taken the time to share your review and to bring a number of important things to light. I hope...

Longview, Texas
Reviewed 26 July 2015

Front desk messed up everything. Was charged for 4 rooms when only one room for 2 nights. I have to fight with my bank for the overcharges. No one at the front desk was competent or even cared. Breakfast was a disappointment. I only ate a banana. Rooms were hot and staff would turn off air conditioner and refrigerator when...

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2Thank perrymant
Hussein H, Guest Relations Manager at Howard Johnson Express College Station, responded to this review

I am terribly sorry to learn that you experienced so much difficulty during your stay. It is disheartening to hear that you encountered such a difficult situation due to an error, of no fault of your own and especially disappointed to learn that the situation was not then handled promptly and professionally. Thank you so much for taking the time...

Newmarket, United Kingdom
Reviewed 13 July 2015

The employee working at the desk was very nice, but after that things went down hill. The motel was just terribly run down. The mirror had "fallen" off of the bathroom door and was sitting in the closet. The handle on the bathroom door looked like someone had tried to rip it out. The pool was full of floating grass...

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5Thank bkajra
Hussein H, Guest Relations Manager at Howard Johnson Express College Station, responded to this review

Your review is greatly appreciated, though it is very disappointing to learn of the bad impression we made with the state of our accommodations. IIt is disheartening to learn that you did not enjoy your stay and that the room and common areas were not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and...

Tx
Reviewed 12 July 2015

Comfoter had a stain on it, toilet wobbled when u sat on it, there was a big dead bird in the pool filter so we paid to swim elsewhere. Then after we left they tried to say we put a hole in the wall which we didnt the hole stay was a mess.

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1Thank sylinag
Hussein H, Guest Relations Manager at Howard Johnson Express College Station, responded to this review

I regret to read that you found this experience to be so unsatisfactory due to issues which should have been promptly attended to. I want to apologize for the misunderstandings and inconvenience that you experienced with our hotel staff and management. Rest assured that our housekeeping staff is held to a very high standard and that your comments are being...

San Antonio, Texas
Reviewed 27 June 2015

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Thank watsonl623
Hussein H, Guest Relations Manager at Howard Johnson Express College Station, responded to this review

Laredo texas
Reviewed 22 June 2015

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Thank 189oraliaa
Hussein H, Guest Relations Manager at Howard Johnson Express College Station, responded to this review

Gilmer, Texas
Reviewed 21 June 2015

I called 2 months in advance for a coaches clinic I was attending. The manager assured me that it was a safe hotel to leave my kids at while I attended my meetings. Upon arrival there were 2 cop cars in the back of the parking lot & a guy smoking weed outside one of the rooms. It was unmowed...

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Thank Jone' Jo R
Hussein H, Guest Relations Manager at Howard Johnson Express College Station, responded to this review

We are very sorry about the experience you had during your recent reservation at our hotel. We certainly wouldn’t want any of our customers to experience any inconvenience and your business is very important to us. If you’ll give us another chance, we would like to make it up to you and show you that we take your comments seriously...

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Amenities

Highlights
  • Free Parking
  • Breakfast included
  • Pool
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Room Service
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Howard Johnson Express College Station

Address: 3702 State Highway 6 S, College Station, TX 77845-5808
Region: United States > Texas > College Station
Price Range: $69 - $260 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Howard Johnson Express College Station 2*
Number of rooms: 88
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Also Known As:
Howard Johnson Express College Station Hotel College Station
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Questions & Answers

Here's what travellers have asked, with answers from Howard Johnson Express College Station staff and other travellers.
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Questions? Get answers from Howard Johnson Express College Station staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go anywhere else”
 of 5 bubbles 595ChrisB, 22 Dec 2015 | Read review
“don't stay here”
 of 5 bubbles cubansamHouston_TX, 16 Dec 2014 | Read review
“Stay away from all of these rooms”
 of 5 bubbles AndrewS_67, 13 May 2014 | Read review
“hotel was close to veterans park and central park”
 of 5 bubbles 990jimr, 3 Jan 2014 | Read review
“My only tip.... go somewhere else to spend the night in College Station!”
 of 5 bubbles js373, 23 Sep 2013 | Read review
5 of 5