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Holiday Inn Express Columbus

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Holiday Inn Express Columbus
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64 Reviews from our TripAdvisor Community

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Showing 62: English reviews
Reviewed 10 October 2016

This hotel is need of a remodel. The staff was friendly and helpful. Rooms were clean. Complementary breakfast left a lot to be desired. The bathroom was small and the door blocked part of the vanity.

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Helpful?
Thank 751kennethk
IHGService, Guest Relations Manager at Holiday Inn Express Columbus, responded to this review

Dear 751kennethk, Thank you for taking the time to leave a review of our property. We strive to provide the best possible experience and it is great to read from our guests on how we are doing. We are delighted to hear you found our staff friendly and helpful and the rooms clean. However, we regret letting you down on...

Cocoa, Florida
Reviewed 29 July 2016 via mobile

I travel a lot on business and I choose Holiday Inn Express because they are usually a good place to stay. However, this one is not one of those. The facility is not maintained very well. I had brown water most of my stay. Toilette, sink, and shower. I was told that was normal and should clear up as the...

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Helpful?
Thank Dgadacz1
JMooreCHA, General Manager at Holiday Inn Express Columbus, responded to this review

Wow. It looks like we really dropped the ball there. I am sorry you had such an unpleasant experience. The water issue is a city problem that they have been working on for some time now. It generally clears quickly but it is unsightly early in the morning at times and I understand how it can impact your stay. I...

Reviewed 2 July 2016 via mobile

We stayed here during our cross country move from east coast to west coast. It was very nice that our four legged family members were also welcome. Beds were comfortable, and room was relatively clean. Kids played in the pool, delivery for dinner, and breakfast was as expected in the morning. Good value.

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Helpful?
Thank Nicole W
Reviewed 24 May 2016

We checked in late due to weather we encountered traveling. The front desk attendant was very courteous and made check in a breeze. We asked for a few things we had forgotten and she provided them all very quickly. The hotel is a little old, but is kept in very well condition. We did see a sheet in the room...

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Helpful?
Thank MMcDonald829
JMooreCHA, General Manager at Holiday Inn Express Columbus, responded to this review

Thank you for taking a moment to tell us about your journey. I'm sorry to see that the foul weather put the brakes on your trip but am glad to see that we were able to serve your needs so well. We hope to see you again soon. Thank you for being our guest!

Reviewed 19 May 2016 via mobile

Old & not up to IGH standards & check in person was rude. Had a hard time getting refund on unused days. Room was expensive & not worth the $$. Go some where else. Only a few choices here but much better on down I-10. Had to call Orbitz in order to get a refund. Front desk did not provide...

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Helpful?
Thank Will F
JMooreCHA, General Manager at Holiday Inn Express Columbus, responded to this review

I am very disheartened to see that your stay with us did not go as expected. I understand how frustrating situations like this can be. I believe I have found the records of your stay, though I can't be 100% sure based on the information available here. I would like an opportunity to try to earn your business back. Please...

Minnesota
Reviewed 2 March 2016 via mobile

Ok, the location is convenient and next to a stand of live oak trees. The staff is friendly and welcoming. Then there is the building and rooms: How does a hotel not 10 years old with a national brand name look like an off brand off the highway hotel gasping its last breath? Rooms have patched walls, plumbing poorly maintained,...

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Helpful?
Thank JohntraveL2014
JMooreCHA, General Manager at Holiday Inn Express Columbus, responded to this review

Thank you for taking a moment to tell us about your experience. I am pleased to see that the location and friendly staff met or exceeded your expectations. It is disheartening to see that we let you down with the condition of the property itself. I have great news! We agree that the property needs a fresh new look. For...

El Paso, Texas
Reviewed 26 January 2016

Stayed here on a Sunday night. Called ahead for a room, front desk clerk was very friendly, assured us there were lots of rooms available. We got a fabulous room, had a sofa and chair in addition to the desk and bed. Great facility, our room was very clean. Lots of thick towels, plenty of hot water. Didn't hear any...

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Helpful?
Thank Rose H
HiExColumbus14, General Manager at Holiday Inn Express Columbus, responded to this review

I really appreciate that you like are hotel and would love to see you again on your next visit when you are in the area

Tampa
Reviewed 12 December 2015

Overall, the Holiday Inn Express in Columbus is a fairly comfortable hotel BUT the traffic and accompanying noise on US 10 is relentless. When I checked in and saw that my room was on the highway side, I asked to switch rooms, but the hotel clerk assured me that the traffic stopped early in the evening. It did not. The...

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Helpful?
Thank lisatO9221MB
HiExColumbus14, Manager at Holiday Inn Express Columbus, responded to this review

We are sorry that you heard a lot of noise from the Freeway, we have oak trees in front of the hotel that acts as a barrier for the noise, since we had a full house we could not switch rooms for you, there are certain situations that are beyond are control.

Santa Fe, New Mexico
Reviewed 29 August 2015 via mobile

We did a last minute trip and the staff was friendly, room was clean and comfortable and breakfast was made an hour early and tasty. Definitely recommend. We are traveling from Houston to San Marcos and it is about half way. Bathrooms were clean and the shower was hot.

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Helpful?
Thank amszonbray
Reviewed 10 July 2015 via mobile

I Stayed Lastyear at This Location The Last Friday In July-First Sunday In August at A Rate Of Forty Something Dollars (3-4 Rooms)..I Booked (6) Rooms Upon Check-Out For This Year Same Weekend 2015...Same Rate Was Given....However I Called Approximately A Week Ago Too Confirm Reservations And Possibly Add 2 More Rooms.Omly Too Find Out That My Reservations Had Been...

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Helpful?
Thank Kimbo G
IHGCare, Guest Relations Manager at Holiday Inn Express Columbus, responded to this review

Dear Kimbo G, Thank you for taking the time to express your thoughts and concerns. It is disheartening to know that your experience was not as seamless as it should have been. We apologize for the inconvenience you experienced. We would like to follow-up on your concern thus a private message was sent to you to help us get additional...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Come stay with us at Holiday Inn Express Hotel & Suites and wake up to a free deluxe hot breakfast beginning at 6:30 AM until 9:30 AM (featuring scrambled eggs, sausage or bacon, biscuits, sausage gravy, our famous cinnamon rolls, assorted breads, fresh fruit, yogurt, whole grain cereals, pastries, muffins, milk and juices). Complimentary coffee and tea 24 hours a day. Holiday Inn Express Hotel & Suites Columbus, TX is the best modern hotel for the value-oriented traveler. This impressive facility offers 67 spacious guest rooms, awarded a Certificate of achievement for 2007/2008 Most Improved Overall Satisfaction Score!(new paint inside and out, bedding, mattresses, pillows, lamps, carpet in rooms and corridors, new bathroom tile and granite counter tops, new AC/heaters in every room, fitness center and business center). 16 specialty suites with amenities such as flat screen TVs, whirlpool tubs, mini-refrigerators and microwaves, handicap accessible suites available. We are pet friendly, So come Stay Smart and enjoy our historical town and beautiful scenery, with lots of antique shops to choose from, The downtown opera house with dinner theater, historical home tours and Colorado River activities. We also offer in all of our rooms spacious work areas, 2-line speaker phones, voice mail, and data-ports for Internet access as well as wireless Internet. Visit Columbus, TX and Stay Smart at the Holiday Inn Express Hotel. ... more   less 

Additional Information about Holiday Inn Express Columbus

Address: 4321 Interstate 10, I-10/US Highway 71, Exit 696, Columbus, TX 78934
Region: United States > Texas > Columbus
Price Range: $114 - $243 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Columbus 2.5*
Number of rooms: 67
Reservation Options:
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Also Known As:
Holiday Inn Express Columbus Hotel Columbus
Holiday Inn Columbus
Columbus Holiday Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Express Columbus staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room on the side of the hotel away from the highway”
 of 5 bubbles lisatO9221MB, 12 Dec 2015 | Read review
“All rooms appeared great.”
 of 5 bubbles paurobd, 26 Mar 2015 | Read review
“I prefer the upper floors on the south side for the view. Larger rooms with the wet bar provide more space for families.”
 of 5 bubbles PWayne, 15 Feb 2015 | Read review
“get the rooms to the rear of the hotel overlooking the hotel instead of facing the highway.”
 of 5 bubbles 48douglasl, 8 Feb 2015 | Read review
“We slept on ground floor little noise and a/c unit was quiet”
 of 5 bubbles 465RobertH465, 14 Oct 2014 | Read review
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