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Holiday Inn Express Columbus

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Holiday Inn Express Columbus
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67 Reviews from our TripAdvisor Community

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Showing 65: English reviews
Shawnee, Kansas, United States
Reviewed 15 April 2015 via mobile

Clean and comfortable. Did not hear highway noise. Nice breakfast. Very helpful front desk. All staff courteous and professional Did not use pool or fitness center. Business center convenient way to print boarding passes for next day.

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Helpful?
Thank Michelle S
HiExColumbus14, Front Office Manager at Holiday Inn Express Columbus, responded to this review

Thanks glad you enjoyed your stay we hope you continue to stay with us in the future!

Rialto, California
Reviewed 26 March 2015

The ever so accommodating and welcoming attitude of the staff along with a very high quality establishment made this stop and night on of the best on a recent coast to coast road trip. All that can be added, is if you find yourself in this area travelling and needing a welcoming and accommodating place to stop and spend the...

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Helpful?
1Thank paurobd
HiExColumbus14, Manager at Holiday Inn Express Columbus, responded to this review

Thanks for those kind words!! Glad you enjoyed your stay and please come and stay with us again!!

Houston, Texas
Reviewed 15 February 2015

The Columbus Express is on my "favorite" list because the location is clean, convenient, and comfortable. Ms. Kristin is great to see at the front desk and the staff that I have encountered have been very friendly and helpful. I have stayed at this location 3-4 times within the last 3 months and have always enjoyed the stay. The rooms...

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Helpful?
1Thank PWayne
HiExColumbus14, Front Office Manager at Holiday Inn Express Columbus, responded to this review

Thanks we are glad you stay! We hope you continue to stay with us when you come to Columbus.

Georgetown, Texas
Reviewed 8 February 2015

I will be coming to the Columbus, Texas location for work once a month and need to find a comfortable hotel that is suitable for my business stays. One requirement is the fact that the business center and internet needs to work properly. One reason why I stay at Holiday Inn's is that there is a "standard" level that the...

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Helpful?
1Thank Douglas L
HiExColumbus14, Front Office Manager at Holiday Inn Express Columbus, responded to this review

Sorry you didn't enjoy the business center we hope that when you return everything is to your liking. Once again sorry for the inconvenience.

Edmonton, Canada
Reviewed 31 October 2014

In general, the stay was alright, but this was not a typical Holiday Inn Express. It is tired and in need of attention. In general, Holiday Inn Express is my favorite chain, but this property was below par. I only stayed at this hotel for a single night. I arrived late at night (around 11:00 pm), and checked in quickly....

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Helpful?
Thank BudgetBusiness
HiExColumbus14, General Manager at Holiday Inn Express Columbus, responded to this review

Sorry you didn't enjoy your stay we are constantly working to improve hotel conditions, We hope you continue to stay with us in the future.

Weatherford, Texas
Reviewed 28 October 2014

I read the poor reviews for this hotel on TripAdvisor and Yelp but couldn't believe any HI Express hotel could be as bad as indicated by the reviews -- I was wrong! All 4 front desk staff we met were excellent. The beds were comfy. The hotel is in fair condition but needs renovation to stay up with their competition....

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Helpful?
Thank HavePlaneWillTravel
HiExColumbus14, General Manager at Holiday Inn Express Columbus, responded to this review

I am sorry your didn't enjoy your stay, we are working on improving our hotel. Hopefully you come and stay with us again in the future.

league city
Reviewed 14 October 2014

Staff nice and understanding. Room was clean and comfortable. Bathtub got clogged. Breakfast was good and attendant was nice. Rate was reasonable and spcl request was fulfilled. Other all enjoyed stay.

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Helpful?
1Thank lgkitty
HiExColumbus14, Front Office Manager at Holiday Inn Express Columbus, responded to this review

Sorry about your bathtub being stopped up!! Hopefully you enjoyed the rest of your stay and will continue to stay with us when you come back our way.

Dronfield, United Kingdom
Reviewed 14 October 2014

The hotel is located just off the interstate, far enough away not to be affected by traffic noise unless you are sitting outside by swimming pool, even then not intrusive. We arrived early and was found a room early so we could look around Columbus, on Columbus Day. All staff were very friendly. However failed to acknowledge us as Platium...

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Helpful?
Thank Robert H
HiExColumbus14, Front Office Manager at Holiday Inn Express Columbus, responded to this review

i am sorry we failed to recognize your status and that you didn't enjoy your breakfast. I have made sure that the breakfast items are not outdated. I do apologize for this and hope you give us a second chance in the future and stay with us again.

Shreveport, Louisiana
Reviewed 7 October 2014

Very friendly staff, but they weren't supported by management. Upon check-in, tv in room didn't work and front desk couldn't fix it. Said I'd have to wait three hours until shift change and maybe the next person could fix it. (Ultimately I fixed it myself). Stayed there eight nights and THE ROOM KEYS HAD TO BE RE-KEYED SIX of the...

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Helpful?
Thank Pat D
HiExColumbus14, Guest Relations Manager at Holiday Inn Express Columbus, responded to this review

I am very sorry to hear that your stay had issues. I know our front desk staff did their best to find a resolution to the problem with the tv and keys. As far as housekeeping not putting out enough toiletries we will be confering with them to make sure each room is properly stocked. I want to thank you...

Pikesville, Maryland
Reviewed 1 October 2014

When I reserved rooms Sept 23 for myself and a business associate I was given a room rate, yet when I received the bill and the room rate had gone up a total of $45. I spoke to the mgr and she said it was out of her control. I contacted IHG corporate and was told the owners/managers reserve the...

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Helpful?
Thank Bev E
HiExColumbus14, General Manager at Holiday Inn Express Columbus, responded to this review

I am extremely sorry that you had to pay a higher rate, but we have joined with the franchise on a program where they guide us on the pricing and are advised by them to act accordingly. What we can do is send out to you a 10% Discount coupon on your next stay at our hotel. Please let us...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Come stay with us at Holiday Inn Express Hotel & Suites and wake up to a free deluxe hot breakfast beginning at 6:30 AM until 9:30 AM (featuring scrambled eggs, sausage or bacon, biscuits, sausage gravy, our famous cinnamon rolls, assorted breads, fresh fruit, yogurt, whole grain cereals, pastries, muffins, milk and juices). Complimentary coffee and tea 24 hours a day. Holiday Inn Express Hotel & Suites Columbus, TX is the best modern hotel for the value-oriented traveler. This impressive facility offers 67 spacious guest rooms, awarded a Certificate of achievement for 2007/2008 Most Improved Overall Satisfaction Score!(new paint inside and out, bedding, mattresses, pillows, lamps, carpet in rooms and corridors, new bathroom tile and granite counter tops, new AC/heaters in every room, fitness center and business center). 16 specialty suites with amenities such as flat screen TVs, whirlpool tubs, mini-refrigerators and microwaves, handicap accessible suites available. We are pet friendly, So come Stay Smart and enjoy our historical town and beautiful scenery, with lots of antique shops to choose from, The downtown opera house with dinner theater, historical home tours and Colorado River activities. We also offer in all of our rooms spacious work areas, 2-line speaker phones, voice mail, and data-ports for Internet access as well as wireless Internet. Visit Columbus, TX and Stay Smart at the Holiday Inn Express Hotel. ... more   less 

Additional Information about Holiday Inn Express Columbus

Address: 4321 Interstate 10, I-10/US Highway 71, Exit 696, Columbus, TX 78934
Region: United States > Texas > Columbus
Price Range: $117 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Columbus 2.5*
Number of rooms: 67
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Also Known As:
Holiday Inn Express Columbus Hotel Columbus
Holiday Inn Columbus
Columbus Holiday Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Express Columbus staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get room on the opposite side of I10.”
timgC6491CJ, 29 Mar 2017 | Read review
“not what I expect of a Holiday Inn”
mccarthykris, 18 Dec 2016 | Read review
“Ask for a room on the side of the hotel away from the highway”
lisatO9221MB, 12 Dec 2015 | Read review
“All rooms appeared great.”
paurobd, 26 Mar 2015 | Read review
“I prefer the upper floors on the south side for the view. Larger rooms with the wet bar provide more space for families.”
PWayne, 15 Feb 2015 | Read review
5 of 5