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We gave this 4-stars because of location next to the Frio and the friendly staff. As far as quality of the accommodations, they are rustic and very basic. If looking only at accommodations, it would get 3-stars as average. However, you have to realize where...More
I have stayed here in the past but this is the worst experience that I have ever had. We got to Neal's late and the BBQ pit was full of something that was disgusting. No hot water when we tried to wash dishes. I called...More
2 Thank jakebenton777
Response from cody d, Owner at Neal's LodgesResponded 4 weeks ago
Very rarely do we respond to criticism accept to apologize and work to correct. This one is the exception to the rule. Some very interesting things about this stay.
1. The complaint was no hot water in the middle of the night. Upon maintenance review...More
Agree with other negative reviews, and really have a hard time understanding the "raves" about this place? It is just plain dirty/very poorly maintained, and the cute/rustic Internet pictures are deceiving. It is a good location, and their restaurant is nice - food is very...More
Thank Margot M
Response from cody d, Owner at Neal's LodgesResponded 15 April 2017
We are very sorry about your bad experience. Each issue raised is currently being addressed. Once again we apologize.
We were riding the Three Twisted Sisters last weekend and one of our members that lives in the area took us to eat there at the restaurant. The wait staff was great we ate out back on the porch over looking the river. There was...More
We have been coming here for many years and the owners go out of their way to make sure it is a family friendly. I have read where some people are fussing over the cabins. Yes not all the cabins are perfect, but for my...More
Thank Polly H
Response from cody d, Owner at Neal's LodgesResponded 14 October 2016
Thank you Polly! Families such as yours are what makes Neals special!