Comfort Suites North Dallas

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Room & Suite (53)
Dining (6)

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C$102
C$96
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About

3.5
#112 of 214 hotels in Dallas
3.5 of 5 bubbles
Location
3.8 of 5 bubbles
Cleanliness
3.8 of 5 bubbles
Service
3.8 of 5 bubbles
Value
Conveniently located off North Central Expressway, the Comfort Suites® North Dallas hotel offers all the essentials you need to stay on your game and be your best. We're merely minutes away from the Galleria Dallas, Dallas Market Center and the Charles W. Eisemann Center for Performing Arts. You’ll find plenty of other local sites, activities and attractions to explore near our all-suites hotel in Dallas like Southern Methodist University, Six Flags Over Texas, Dealey Plaza National Historic Landmark District, Dallas/Fort Worth International Airport, AT&T Stadium, Medical City Dallas Hospital, Globe Life Park in Arlington and the American Airlines Center, plus: Dallas Arboretum and Botanical Gardens Sixth Floor Museum George W. Bush Presidential Library and Museum Dallas World Aquarium Kay Bailey Hutchison Convention Center We cater to both vacationing tourists and business travelers alike with complimentary services and amenities such as: Free WiFi Indoor heated pool and hot tub Exercise room Business center Guest laundry facilities Start your trip to Dallas with our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors! We also happily serve you free coffee. Our 100% smoke-free guest rooms feature irons and ironing boards, microwaves, refrigerators and TVs, along with premium bedding. Keep your electronic devices charged with the recharge device including AC and USB outlets provided in all guest rooms. Select suites come with hot tubs. Behind every great stay is a great night at the Comfort Suites North Dallas. This Dallas hotel offers more of the space you need to spread out, relax and work, 25% more space more space as a matter of fact. Get rested, set, go—book a room today!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Meeting rooms
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Coffee / tea maker
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Family
Quiet
Languages Spoken
English, Spanish
Hotel links
Special Offer:Book Direct For Lowest Price!

Location

13165 N Central Expy, Dallas, TX 75243-1115
150Reviews4Q+A25Room tips
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Detailed Reviews
tenntravelguy wrote a review Jun 2022
Hendersonville, Tennessee396 contributions76 helpful votes
Hotel's Favourite
4.0 of 5 bubbles
Had a pretty good 3 night stay this week with a few minor bumps.

The front desk staff was always courteous and accommodating with whatever we needed. Upon arrival after booking they let me see the suite that my family who accompanies me often see the room prior to paying. However they didn't charge me for the room until checkout. I thought the charges had already posted but did not until the 4th day we checked out after 3 nights. Had to use another card due to the fact a billing charge came through unannounced or unexpected from an invoice I had agreed upon a certain date so I had to use another credit card. The front desk began calling at 7am about running the card and when they ran too many times the bank locked the card until I phoned then after Breakfast. The front desk manager was kind but we were trying to get a little more sleep until heading back east on interstate 20 for our next business stop of 3 days.

Suite was spacious as king bed my wife and I slept on and my young son slept on the hideaway sofa bed. Some of the carpeting and decor in the suite needed to be replaced or updated. The pool is indoors but the water was extremely cold. Just a little too cold for our taste so we only stayed approximately 20 minutes. The market pantry parallel to the front desk is stocked with snacks, drinks and microwave meals for purchase and they have a nice variety.

During the breakfast however the hostess handling that would often start putting items away at 830 although breakfast was announced that it was over each morning at 9am. This needs to be another aspect that needs to be improved of service to patrons and guests.

Some improvement could be made but we would consider staying again!
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Date of stay: June 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sophia Gutierrez, Owner at Comfort Suites North Dallas
Responded Aug 3, 2022
Hello, It is disheartening to hear about your experience. Please accept our apologies for the issues you encountered. We will speak with our team to ensure that similar incidents will be prevented in the future. We hope you will give us another opportunity to provide you with a better stay.
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02corvette wrote a review Jan 2020
Marietta, Georgia1,232 contribution379 helpful votes
3.0 of 5 bubbles
The a.c unit is so close to the bed, you have a hard time getting into bed. The shampoo bottle was half used before us. The front doors were locked at 8:30 rather than 9. The room was a bit shabby as in the couch, bathroom corners. Bed was good and breakfast was ok. Not high on my list. Price was fine
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Date of stay: November 2019
3.0 of 5 bubblesRooms
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Roadtripluvr wrote a review Jul 2022
123 contributions21 helpful votes
+1
3.0 of 5 bubbles
Not the Comfort Suites quality we are used to. Hotel felt worn and dirty. Lobby floors were gross with trash and stains all 3 days we were there. One night the smell of pot in the lobby was so bad I’m assuming from a guest checking in. Area is a little sketchy. Pan handlers just down the street on corners. Room felt humid and sticky even though the air was working. Mold in the bathroom.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sophia Gutierrez, Owner at Comfort Suites North Dallas
Responded Aug 3, 2022
Hello, Thank you for your stay. We apologize for the inconvenience faced by you. I assure you that we will take appropriate measures to make our hotel room sound insulated, or we moved you to another room on your next visit. We hope to serve you better next time.
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Roger B wrote a review Jan 2021
San Antonio, Texas24 contributions34 helpful votes
1.0 of 5 bubbles
From the outside the place looks quite nice, once you check into to the motel things are not what they claim on the choice hotels web site. 1. On the website the motel claims that the pool is heated which was quite deceptive as we stuck our feet in the water and it was ICE COLD, needless to say we did not use the pool for the remainder of our three night stay 2. The motel offered hot breakfast in the morning so my wife and myself went down there could not even get a glass of orange juice as the machine was broken, and all was left 2 packaged sweat rolls, and that was at 8 am in the morning during breakfast time.3. In the morning the hallway on the 3rd floor smelled like a garbage dump as people left garbage outside the door for somebody to pick up which they did eventually, but it still smelled not pleasant in the evening. Housekeeping was a joke because of Covic 19 as we had to exchange our towel and sheets for new ones, but still had to deal with dirty floors bathrooms, and even the tub was nasty. Air quality in the room was poor as the air had a hard time circulating around the room At check in the clerk seemed to be annoyed when I asked if they any rooms available, did not have any customer services skills to say the least.

In closing the place offered nothing of value for 74.00 night (1/16-1/19), in fact still waiting for my 100.00 deposit hold to be removed off the card, if not will be contacting corporate about this place poor business practices. Needless to say gonna book early and book at either the Embassy Suites or Doubletree as you get better treatment then this place
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Date of stay: January 2021
3.0 of 5 bubblesRooms
1.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
Room Tip: stay at another hotel!!!!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Susan Torres, General Manager at Comfort Suites North Dallas
Responded May 23, 2021
I am sorry about your stay with us but since Covid a lot of the item we have we can not offer. Depending on how may night stayed at the hotel housekeeping is not offered but you may request it when needed.
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455antonyl wrote a review Jul 2021
United States47 contributions3 helpful votes
5.0 of 5 bubbles
So this review is mostly around finding a hotel that has a nice whirlpool tub in Dallas that actually fits two people and doesn't have 'overly friendly owners' making you uncomfortable.
Spent a few years trying to find one and I think we finally did.
Now onto the review!!
1. The hotel is in need of renovation and the management has acknowledged this and stated it has been delayed due to COVID. That being said the hotel was well kept and the ammenities all fully useable under the circumstances.
We had booked two King Suite rooms on the 3rd floor and these rooms were clean, well kept but of course looking a little worn.
2. The whirlpool tub was missing the covers for the air vents on the outside so we had to lay some of the packaged bars of soap on top to quiet the noise. But given the fact we've been unable to find a good whirlpool tub room in Dallas to date this was NOT a problem for us whatsoever. The soap did the job.
The tub filled quickly, worked like a charm, temperature was great and was thoroughly enjoyable.
3. The room door has a rather large gap at the base where you could clearly see daylight through it. This meant noise from the hallway could be heard inside the room and vice versa. However as it was a suite and the bedroom/bathroom was inside the inner room we were able to close the adjoining doors without an issue.
4. The breakfast was adequate but as the hotel was short staffed they ran out of cups and syrup pretty quickly and the front desk attendant had to monitor the breakfast areas as well as tend to the front desk. I felt for her as she was clearly being pulled in multiple directions during that time.
Overall the stay was really nice, relaxing and given the age and circumstances at the hotel (renovation and staffing) we felt we were treated really well and had no real issues.
If/when you renovate please keep the king suites the same (just updated) as we'll be back for sure. Thank you
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Date of stay: July 2021
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Susan Torres, General Manager at Comfort Suites North Dallas
Responded Jul 28, 2021
Thank you for letting us know about your stay with us. We are trying to get back to normal after Covid. We are aware the rooms do need updating and we hope to start at the end of the year with this. We are still serving the breakfast without the eggs and sausage as of now only due to safety concerns with it. We hope to stick with the breakfast taco and burritos. I will also take a look at the complaints you have mentioned in this review to see if we can get them repaired or replaced.
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Roshunda Lewis wrote a review Feb 2020
1 contribution
2.0 of 5 bubbles
The room was nice, and clean. How ever the management took my 150 deposit for towels. I have temporary dye in my hair so naturally it bleeds with every wash.i informed her that it would wash out,offered to wash them to show her they weren't damaged she refused . Then I ask her if she was going to take my deposit could I have the towels being that I just paid 150 USD. She refused and said they would use them for rags ridiculously charged for items not damaged. Was a bit excessive. Don't do it they will take ur deposit for the normal use of towels.which I'm sure she pocketed my money .vtotslly bamboozelled. Rip off
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Date of stay: February 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Susan T, Manager at Comfort Suites North Dallas
Responded Feb 15, 2020
Good Morning, We are glad to hear about your great stay with us however we did not take you whole deposit while there were signs of smoking and stains on a couple of towels. There was even a towel with ashes all over the towel. This towel you even threw away do to feces and ashes on the towel. We gave you back $100.00 of your deposit. Then you started calling the manager horrible names then she told you that you will not be able to come back to this location that you were banned do to your behavior.
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G B wrote a review Jan 2020
Edmond, Oklahoma79 contributions43 helpful votes
5.0 of 5 bubbles
Hotel located convieniently considering the traffic in the area. Check in was easy and pleasant. Room was clean and up to date. Bed was comfortable. Breakfast in the morning was a carbon copy of most other Comfort Inn Suites.
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Date of stay: January 2020
4.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: best to reserve in advance
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Arlga fanslco wrote a review Oct 2023
Birmingham, Alabama9 contributions1 helpful vote
+1
1.0 of 5 bubbles
I stayed for 5 nights at this hotel. When I checked in front desk act like she don't care and when I went to room Tv didn't work so I ask them can someone come fix it. She said we don't have maintenance at the property so I asked can we get a different room she said come get the key and smells like Someone has smoke in the room and sign says the hotel is smoke free. Which is lie and didn't get Housekeeping service for entire stay and when we ask for towel Front desk want me to go pick it up. At day of check out I requested for late check out due to my business meeting but front desk wouldn't Able to do anything so my wife has leave an wait in lobby for 4 our with all our stuff. This or ridiculous. I will not recommend anyone to stay at this hotel.

Room is a suite, and far from updated. I will never stay @ a Comfort suites again! Very sketchy area, and they have no security
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Date of stay: October 2023
1.0 of 5 bubblesValue
1.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: would definitely not recommend this
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sophia Stewart, Owner at Comfort Suites North Dallas
Responded Oct 8, 2023
Dear Guest, Thank you for sharing your feedback about your stay with us! We sincerely apologize for your subpar experience at our property. This is generally not what our guests experience with us and we hope you give us a chance to make it better for you. This issue has been taken up with our management and we are taking committed steps to rectify it and ensure this does not happen again.
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Johnna Barlow-Jackson wrote a review Jul 2021
Madera, California14 contributions2 helpful votes
5.0 of 5 bubbles
This is my 3rd time staying at this location. I love the rates, rooms and staff. I will continue to patronize Choice. I want to thank the staff as always for being so helpful and pleasant. I will continue to stay here whenever I’m in this area! Thanks again for a great stay!!
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Date of stay: July 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Susan Torres, General Manager at Comfort Suites North Dallas
Responded Jul 28, 2021
Thank you. We love hearing from our guest and hopefully we will see you on your next trip.
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Linda N wrote a review Oct 2020
Bolingbrook, Illinois442 contributions99 helpful votes
4.0 of 5 bubbles
The room was big. Bed comfortable. We were upgraded. The only thing negative I could say is that the furniture was in need of an upgrade. Other than that well worth the money. Was right off of 75 near the 635. Many restaurants near.
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Date of stay: October 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Susan Torres, General Manager at Comfort Suites North Dallas
Responded May 23, 2021
Thank you for the kind words
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…
Tina C asked a question Oct 2017
Oklahoma City, Oklahoma14 contributions5 helpful votes
How far is this from the Dallas zoo?
Answer from Corye H
Austin, Texas17 contributions1 helpful vote
I believe it's a little over 14 miles.
Fernandojlopez asked a question Sep 2015
3 contributions2 helpful votes
Does your hotel have early check in fees?
Answer from Mjaj2
Erie, Pennsylvania224 contributions54 helpful votes
Not to my knowledge; call and ask them. The staff was very friendly.
Joy H asked a question Feb 2015
Akron, Ohio1 contribution
Does your hotel offer a shuttle service?
Answer from David W
San Antonio, Texas128 contributions23 helpful votes
No, the hotel does NOT have a shuttle, you'll want a form or personal transport anyway unless you have friends willing to tote you about.
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Joy H asked a question Feb 2015
Akron, Ohio1 contribution
Does your hotel have a kid's playground?
Answer from deebeeinar
Little Rock, Arkansas100 contributions45 helpful votes
No, there's not.
Show all answers
Arlga fanslco wrote a tip Oct 2023
Birmingham, Alabama9 contributions1 helpful vote
1.0 of 5 bubbles
"would definitely not recommend this"
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Roger B wrote a tip Jan 2021
San Antonio, Texas24 contributions34 helpful votes
1.0 of 5 bubbles
"stay at another hotel!!!!"
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G B wrote a tip Jan 2020
Edmond, Oklahoma79 contributions43 helpful votes
5.0 of 5 bubbles
"best to reserve in advance"
Read full review
Mikeld wrote a tip Sep 2018
Northwest Oklahoma, United States7 contributions3 helpful votes
5.0 of 5 bubbles
"Room was larger than I had expected"
Read full review
Gflo F wrote a tip Feb 2018
Joplin, Missouri17 contributions2 helpful votes
4.0 of 5 bubbles
"Request back side away from the highway, as is true for every hotel stay"
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Not the right property for you?
There are more places to choose from in the Dallas area.
PRICE RANGE
C$103 - C$142 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort suites park central hotel dallas, comfort suites dallas, dallas comfort suites
LOCATION
United StatesTexasDallas
NUMBER OF ROOMS
78
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Comfort Suites North Dallas - UPDATED Prices, Reviews & Photos (TX) - Hotel - Tripadvisor

Frequently Asked Questions about Comfort Suites North Dallas
Which popular attractions are close to Comfort Suites North Dallas?
Nearby attractions include Cottonwood (1.0 km), Park Central 7 (1.0 km), and Hamilton Park (1.2 km).
What are some of the property amenities at Comfort Suites North Dallas?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Comfort Suites North Dallas?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Comfort Suites North Dallas?
Guests can enjoy free breakfast during their stay.
Is parking available at Comfort Suites North Dallas?
Yes, free parking is available to guests.
What are some restaurants close to Comfort Suites North Dallas?
Conveniently located restaurants include Saltgrass Steak House, In-N-Out Burger, and Burger Bueno.
Are there opportunities to exercise at Comfort Suites North Dallas?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Comfort Suites North Dallas?
Yes, dry cleaning and laundry service are offered to guests.
Does Comfort Suites North Dallas offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Comfort Suites North Dallas?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Comfort Suites North Dallas?
Many travellers enjoy visiting Historic Downtown Plano (11.5 km) and Cathedral Santuario de Guadalupe (15.7 km).