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Comfort Suites North Dallas

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109 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Suites North Dallas
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Showing 106: English reviews
Reviewed 25 April 2016 via mobile

We stayed two nights April 20, 2016 here and was disappointed with this particular Comfort Suites. They are doing quite a bit of much needed renovations which makes plenty of noise that disturbs the nice relaxing stress free stay one plans. We have slept in many hotel Beds over the years and these beds in our king suite rank in...

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Thank HotelCriti
Kathryn L, General Manager at Comfort Suites North Dallas, responded to this review

Thank you for providing feed back on your recent stay at our property. We apologize for the noise and mess during renovations. We appreciate your providing a review regarding your stay. We are pleased to announce we have finished the renovations on the lobby and breakfast areas. We have updated our pool furniture and went to contactless lock system. We...

Raleigh, North Carolina
Reviewed 23 April 2016 via mobile

The comfort suites is currently being renovated. Hopefully they get done soon so the place doesn't look so unorganized. There is construction materials laying around everywhere including inside and in the hallways. Room was clean Beds were comfortable. Pillows need to be replaced. They looked horrible and when slept on they were exactly as I expected, worn out. Hopefully the...

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Thank Carolinablue26
Kathryn L, General Manager at Comfort Suites North Dallas, responded to this review

Thank you for your review of our property. We apologize for the mess and noise during renovations. We are happy to announce that the renovations are completed in the breakfast and lobby area's. Every thing is back up and running for our guest enjoyment. We hope to have you give our location another try in the future and to check...

Dallas, Texas
Reviewed 18 April 2016

This location is under God-awful construction. It is not relaxing at all and I can't believe they thought I would pay $71 a night to stay in something worse than a refugee camp. It was a total WASTE OF MY TIME. Nowhere on my reservation did it say this place was undergoing renovation or else I would've booked elsewhere.

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Helpful?
Thank Wanderlustnat
Kathryn L, General Manager at Comfort Suites North Dallas, responded to this review

We apologize that you were not aware of the renovations prior to your arrival at our property. We put notices up on the websites and booking locations to make everyone aware of renovations going on in the hotel. We hope that you will consider coming back to stay and give us another chance now that all the renovations have been...

Boca Raton, Florida
Reviewed 1 March 2016

Hotel is in poor shape overall. Maintenance lacking. Much potential since rooms are huge but they need to be updated. No indicating light in elevator buttons etc. Owners are economizing on everything even on Cream Cheese and Bagels in Breakfast. Do your self a favor, Avoid this property till it dies or gets updated.

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Helpful?
Thank Amir P
Kathryn L, General Manager at Comfort Suites North Dallas, responded to this review

Amir, Thank you for taking time to provide a review of our property. We try to utilize our guest feed back to work towards improving our location. We apologize that you were disappointed that we are not currently offering Bagel's and cream cheese. I'll be passing on your comments to our owners to provide them with guest feed back regarding...

Dripping Springs, Texas
Reviewed 3 February 2016

We really have some great experiences with the Comfort Inn's in general. This was no different. This particular hotel has an indoor pool, which is small and a little chilly. But the indoor Jacuzzi was really warm. My only complaint was that there were several large groups of teenagers (chaperoned) staying at the hotel, which made our swimming experience a...

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Helpful?
Thank Liz C
Kathryn L, General Manager at Comfort Suites North Dallas, responded to this review

We appreciate your reviewing our location regarding your visit to our area. We try to provide our guest with a stay like they were guest in our own homes instead of another hotel room. We're delighted that we could provide you with a relaxing and enjoyable stay. We apologize for the issue with the teenagers in the pool area being...

Abilene, Texas
Reviewed 24 January 2016

When you walk into the lobby, this hotel looks very nice. The lobby is well-designed and very clean. I thought it was going to be a good stay. First glance of the room said the same, but I was wrong. The room appeared to be clean, until I pulled back the bed-sheets. There was a dark stain on the mattress...

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1Thank Amanda B
Kathryn L, General Manager at Comfort Suites North Dallas, responded to this review

Thank You for providing a review of our property. We apologize for failing to provide you with a relaxing and enjoyable stay. We will utilize your feed back to continue improving our property. I'll be working with my Housekeeping and Maintenance staff to get the issues resolved right away. Again I apologize for the issues during your stay with us....

Austin, Texas, United States
Reviewed 14 January 2016

The bed was comfortable and the room was spacious, so we got a good night's rest. I really like having the blanket enclosed in sheets and the pillows are really nice. There is an option for a soft or firmer pillow. This hotel needs to be updated, walls painted and carpets replaced in the halls and in the rooms. The...

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Helpful?
Thank Javajava71
Kathryn L, General Manager at Comfort Suites North Dallas, responded to this review

Thank you for taking the time to provide a review of our location. We try to utilize our guest feed back to improve our property. I'll be passing on your compliments to our front desk staff for taking such wonderful care of our guest. We do have several updates coming to our location in the next few months that will...

Reviewed 12 December 2015 via mobile

I came down to Dallas for business I work for another hotel company and can stay at any of our hotels for free, the only reason I choose to stay at this one was because there rooms had a hot tub, I turn on the hot tub follow all the instructions got inside the hot tub and it did not...

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Thank Ömer D
Kathryn L, General Manager at Comfort Suites North Dallas, responded to this review

We apologize for the issue during your recent stay at our location. If you would contact me regarding the items you've brought to my attention regarding your stay and whom you dealt with that wasn't able to assist you. Then I can work towards getting the issues and items corrected promptly. Thank you for providing feed back regarding your stay...

Arkansas
Reviewed 13 October 2015

Came in at 3. Staff here is always nice. Room wasn't ready. Got upgraded to another room for same price. Bathroom needs some sprucing. broken tub stopper. Things that wouldn't stop me. Good bed, quiet room. Breakfast ok. I always prefer to eat out on the run some place down on the access rd.

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Thank BCNU_in_ARK
Kathryn L, General Manager at Comfort Suites North Dallas, responded to this review

Thank you for posting a review online for our location. We appreciate your assisting our property in continuing to improve through our guest feed back that we utilize. We are looking forward to your next stay in our area & the chance to provide you with a Perfect" stay. Best regards, Kathryn Long General Manager

Reviewed 11 October 2015

Overall this was an average hotel. There was a lingering odor of smoke upon entering the hotel. The room was very nice--much nicer than I expected. The bed was very comfortable. The bathroom needs some work done. The bathtub stopper was broken, which caused the water to drain slowly. I alerted the staff about it and it was fixed by...

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Helpful?
Thank Angela H
Kathryn L, General Manager at Comfort Suites North Dallas, responded to this review

We appreciate your providing your feed back to help us continue to improve our property. Our goal is for our guest to feel like they are staying our homes and not just a room in a hotel. We thank you for taking time to post a review about our location. We are hoping your travels bring you back to visit...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Breakfast Available
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located off North Central Expressway, the Comfort Suites® North Dallas hotel offers all the essentials you need to stay on your game and be your best. We're merely minutes away from the Galleria Dallas, Dallas Market Center and the Charles W. Eisemann Center for Performing Arts. You’ll find plenty of other local sites, activities and attractions to explore near our all-suites hotel in Dallas like Southern Methodist University, Six Flags Over Texas, Dealey Plaza National Historic Landmark District, Dallas/Fort Worth International Airport, AT&T Stadium, Medical City Dallas Hospital, Globe Life Park in Arlington and the American Airlines Center, plus: Dallas Arboretum and Botanical Gardens Sixth Floor Museum George W. Bush Presidential Library and Museum Dallas World Aquarium Kay Bailey Hutchison Convention Center We cater to both vacationing tourists and business travelers alike with complimentary services and amenities such as: Free WiFi Indoor heated pool and hot tub Exercise room Business center Guest laundry facilities Start your trip to Dallas with our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors! We also happily serve you free coffee. Our 100% smoke-free guest rooms feature irons and ironing boards, microwaves, refrigerators and TVs, along with premium bedding. Keep your electronic devices charged with the recharge device including AC and USB outlets provided in all guest rooms. Select suites come with hot tubs. Behind every great stay is a great night at the Comfort Suites North Dallas. This Dallas hotel offers more of the space you need to spread out, relax and work, 25% more space more space as a matter of fact. Get rested, set, go—book a room today! ... more   less 

Additional Information about Comfort Suites North Dallas

Address: 13165 N Central Expressway, Dallas, TX 75243-1115
Region: United States > Texas > Dallas
Price Range: $107 - $176 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites North Dallas 2.5*
Number of rooms: 78
Reservation Options:
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Also Known As:
Comfort Suites Park Central Hotel Dallas
Comfort Suites Dallas
Dallas Comfort Suites
Hotel Style:
#10 Best Value Hotel in Dallas
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites North Dallas staff and other travellers.
3 questions
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Akron, Ohio
over a year ago
over a year ago
Akron, Ohio
over a year ago

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Questions? Get answers from Comfort Suites North Dallas staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on South side will be quieter. Call ahead and ask about the elevator.”
 of 5 bubbles 515royh, 2 Feb 2017 | Read review
“My room on the 2nd floor was near the elevator yet very quiet.”
 of 5 bubbles ANM106, 13 Oct 2016 | Read review
“Currently, there is construction next door, so a room on a higher floor facing the highway would make for a quieter stay.”
 of 5 bubbles melodyinharmony26, 9 Aug 2016 | Read review
“Accessible to freeways and eateries... for the most part quiet”
 of 5 bubbles Vision293, 4 Sep 2015 | Read review
“second floor rooms”
 of 5 bubbles kumarjagdsh, 21 May 2015 | Read review
5 of 5