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Extended Stay America - Dallas - Frankford Road

89 reviews
#121 of 207 Hotels in Dallas
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Traveller (15)
Room & Suite (18)
Dining (2)
Overview
  • Excellent44%
  • Very good15%
  • Average12%
  • Poor8%
  • Terrible21%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
All hotel details
Offers from Extended Stay America - Dallas - Frankford Road
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Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (89)Write a Review
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All reviewscontinental breakfastperfect locationgreat place to stayfirst flooreasy accessesapanssink
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1 - 5 of 87 reviews
Reviewed 3 weeks ago

When in Dallas, this is the best location. Kade, Tina, and Tatiana helped my stay to feel like home. Outside of the staff, I really enjoyed my room. Not sure if you could beat the location of this property, which also comes with a great...More

Review collected in partnership with Extended Stay
Thank charlesbY5052YY
Response from 00esa, Manager at Extended Stay America - Dallas - Frankford RoadResponded 3 weeks ago

Charles, thank you for being our guest. It is a pleasure knowing you were not only pleased with our convenient location but also you received the wonderful service from our staff and that you found us to be a great value. Your compliments have been...More

Hotel's Favourite
Reviewed 16 May 2017

I loved this place because it is very nice and quiet.Some hotels people makes noise like they are walking in a high crime street or area.Very friendly staff.When i plan to visit Dallas again,this will be the place i will spend my daysMore

Thank R3046JMmartinc
Response from 00esa, General Manager at Extended Stay America - Dallas - Frankford RoadResponded 18 May 2017

Thank you for being our guest at Extended Stay America - Dallas - Frankford Road. We are glad to read you had an enjoyable time with us and liked our attentive staff. Thanks for all of your great feedback. We look forward to your next...More

Reviewed 11 December 2017 via mobile

Roaches on the floor, sticky floors, half of the appliances did not work, missing paint from the tub, stove area had residue and was not clean, and the receptionist was rude telling me that I did not pay for the hotel even though I had...More

Thank fouchermr
Response from 00esa, Manager at Extended Stay America - Dallas - Frankford RoadResponded 11 December 2017

Thank you for the review of our hotel. We sincerely apologize for the difficulties you had while here. This is not the level of service we generally provide, and it certainly does not meet our standards. Your comments have been shared with the appropriate team...More

Reviewed 8 November 2017 via mobile

1. Saw Priceline had room list for $72 and Extended Stay had online booking for $79. Called Extended Stay to booking if they could Matt. Talked to some sketchy offshore dude thwtbmy promised $79 but with a 15% discount once I arrived at front desk...More

Thank James A
Response from 00esa, Manager at Extended Stay America - Dallas - Frankford RoadResponded 9 November 2017

It is very disappointing to read your comments concerning your stay at our hotel. Please accept our apologies as we never mean to disappoint any of our guests in any way, and we definitely failed in this attempt. We can assure you that what you...More

Reviewed 20 September 2017 via mobile

After several weeks staying here my room was finally cleaned at the request of the manager by the maid Chelsea. Chelsea did a awesome job and the manager is Awesome! Even if it took 4 weeks. Front Desk is Awesome tooMore

Thank Scott S
Response from 00esa, Manager at Extended Stay America - Dallas - Frankford RoadResponded 25 September 2017

Scott, thanks for being our guest at Extended Stay America. We strive to provide our guests outstanding hospitality, and your compliments serve as encouragement to all of us. It was a pleasure having you here, and we look forward to welcoming you back soon. Sincerely,...More

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About
Amenities
Top amenities
Free Parking
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Multilingual Staff
Self-Serve Laundry
Breakfast included
Meeting Rooms
Laundry Service
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Details
Price range
US$78 - US$102 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$78 - US$102 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (15)
Room & Suite (18)
Dining (2)
Pool & Beach (1)
Hotel & Grounds (18)
Bathroom (1)
Questions & Answers
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Room Tips
"They have bigger rooms"
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"Rooms on the inner side are more quiet to vehicular noise"
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"I don't think you really have a choice here except if you want a suite, or just a regular room."
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"In hot weather avoid the west facing rooms -they have sun on the windows all day and face the tollway so..."
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