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Extended Stay America - Dallas - Frankford Road

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Traveller (6)
Room & Suite (24)
Dining (2)
Overview
Hotel website
18470 Dallas Pkwy, Dallas, TX 75287-5205 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star accommodation
Additional information
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Offers from Extended Stay America - Dallas - Frankford Road
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Rooms
Oct. 28Oct. 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (50)
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LanguageEnglish
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1 - 5 of 49 reviews
Reviewed 3 weeks ago

I'm not sure this place even owns a vacuum cleaner, but if they do, no one knows how to use it. Upon check-in our room had all manner of food crumbs strewn around,and they were there all week. The common hallways looked like they had...More

Thank KJ8859
Response from 00esa, Manager at Extended Stay America - Dallas - Frankford RoadResponded 3 weeks ago

Thank you very much for staying with us. We take the cleanliness of our rooms and hotel very seriously, so we deeply apologize for our carelessness during your visit. Your feedback has been shared with our team, and we have taken action to prevent similar...More

Reviewed July 20, 2018 via mobile

We booked a reservation from 7/12-7/21 for a national sporting event for our son. We traveled all the way from VT and packed very light, specifically choosing this location for the laundry room, breakfast, location to my son's events, separate bedrooms and full kitchen. We...More

Thank glitterbombvt
Response from 00esa, Manager at Extended Stay America - Dallas - Frankford RoadResponded July 27, 2018

Thank you for being our guest and for taking the time to leave feedback. We apologize for the unpleasant experience. You deserved a comfortable and stress-free stay, and we assure you that what you experienced is not typical. We do take matters such as this...More

Reviewed April 30, 2018 via mobile

We arrived around 230 am sunday morning. The guy at the front desk had to show us to our rooms because they were out of room keys. The room looked nice at first but as I was plugging my phone in my husband uhoh I...More

Thank Emily H
Response from 00esa, Manager at Extended Stay America - Dallas - Frankford RoadResponded April 30, 2018

Emily, thank you for staying at our hotel. We apologize for the cleanliness issue you experienced and regret the inconvenience this caused. We take pride in providing a clean, fresh environment for our guest and we are sorry we overlooked something during your stay. Your...More

Reviewed March 23, 2018

We stayed at Frankford Road ESA in March 2018.We were a family group having three rooms. The staff were extremely helpful and friendly during our stay. The rooms were clean, comfortable and adequate for our needs. Special thanks go to Christie the manager who arranged...More

Thank mariedelaney2018
Response from 00esa, Manager at Extended Stay America - Dallas - Frankford RoadResponded March 24, 2018

Thanks for choosing Extended Stay America for your stay. We are pleased to know your stay with us was comfortable and that you were impressed with the top-notch service provided by our associates. We will surely share your compliments with Tafiana and Sarah. It was...More

Reviewed March 17, 2018 via mobile

I was unfortunately a victim of domestic violence that did not take place at the property but the police did want to take photos of my injuries in the hotel room. I was told because the police were called that they would no longer rent...More

Thank momofthreeboys0804
Response from 00esa, Manager at Extended Stay America - Dallas - Frankford RoadResponded March 26, 2018

Thank you for bringing this to our attention. We take the security of our guests and their property very seriously. Please contact our general manager directly to provide more information so that we can properly address your concerns. Hotel Management

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About
Description
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free Parking
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
Beachfront
Restaurant
Bar/Lounge
Room Service
Room types
Suites, Non-Smoking Rooms
Hotel class
Contact Information
Room types
Suites, Non-Smoking Rooms
Number of rooms
112
Price range
US$76 - US$108 (Based on Average Rates for a Standard Room)
Formerly known as
Homestead Studio Suites
Also Known As
Homestead Studio Suites Dallas - Plano Hotel Dallas
,
Homestead Suites Dallas
,
Homestead Dallas
,
Dallas Homestead Suites
Location
United States > Texas > Dallas
Hotel class
Contact Information
Room types
Suites, Non-Smoking Rooms
Number of rooms
112
Price range
US$76 - US$108 (Based on Average Rates for a Standard Room)
Formerly known as
Homestead Studio Suites
Also Known As
Homestead Studio Suites Dallas - Plano Hotel Dallas
,
Homestead Suites Dallas
,
Homestead Dallas
,
Dallas Homestead Suites
Location
United States > Texas > Dallas
Photos
Traveller (6)
Room & Suite (24)
Dining (2)
Pool & Beach (2)
Business Centre & Event Rooms (1)
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Questions & Answers
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Room Tips
"They have bigger rooms"
R3046JMmartinc
May 16, 2017
Read review
"Rooms on the inner side are more quiet to vehicular noise"
ibidap0i
Apr. 27, 2017
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"I don't think you really have a choice here except if you want a suite, or just a regular room."
Princess_Ronna
Jul. 21, 2016
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"In hot weather avoid the west facing rooms -they have sun on the windows all day and face the tollway so..."
AnthonyP597
Jun. 9, 2016
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