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InterContinental Dallas

Booking.comUS$160*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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InterContinental Dallas
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786 Reviews from our TripAdvisor Community

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Showing 762: English reviews
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Houston, Texas
Reviewed yesterday NEW

Staff were excellent. Hotel was older but nice. A bit noisy but it was Memorial Day Weekend. At check out it was nice to meet Michael Bullard who thanked me for the stay. It is not often we see hotel really caring about their guest, and doing that little extra. This one surely did.

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Helpful?
Thank bcs8698
Roswell, New Mexico
HOTEL’S FAVOURITE REVIEW
Reviewed 5 weeks ago via mobile

Great hotel! Awesome experience with room service. I'm here for a convention and have been sick. I called room service and asked for soup of the day. It was Gumbo, I told her I was hoping it was chicken noodle soup cause I was sick. I ordered something else and minutes later Yolanda called me back saying she spoke with...

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Helpful?
2Thank MrsBailey3030
About Hotel's Favourite Review
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear MrsBailey3030, Thank you so much for choosing to stay at the InterContinental® Dallas and for taking the time to provide us with such wonderful feedback. I am extremely happy to hear that you had a great experience and I will be sure to share your kind words with Yolanda. I hope you’re feeling much better and we look forward...

Reviewed 4 days ago NEWvia mobile

We came last weekend to checkout Taste of Addison. We went to the lobby bar the day before. The bar is massive and well decorated. The staff was very friendly and attentive. The bartender Andre was very knowledgable about the local hotspots around town. The beer was cold and the food was hot. We will definitely be back next year!

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Helpful?
Thank matmcann87
Amsterdam, The Netherlands
Reviewed 5 days ago NEW

I conducted a business meeting here. The room was spacious and functional. The hotel offered a very good menu with several options within my budget and the sleeping rooms were very nice. I would definitely go back.

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Helpful?
Thank DaunB
Reviewed 6 days ago NEW

Checked in very late at night, called the hotel multiple times to ensure there wouldn't be any issues checking in and the front desk was friendly and helpful on the phone as well as when I arrived. The on site parking is convenient, the rooms are a little dated but clean, well maintained, and nicely decorated. The only issue I...

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Helpful?
Thank infrequentlyflying
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear infrequentflying, Thank you so much for choosing to stay at the InterContinental Dallas and for taking the time to provide us with such wonderful feedback. I am happy to hear that you enjoyed you stay but would like to apologize for the AC issues you experienced in your room. I’d like to ask that you contact me at front.office@ihg.com...

Warsaw, Poland
Reviewed 1 week ago

Hotel in good standard located in Addison Dallas. Hotel good for short stay so for business meetings. There is a Walmart within walking and a galleria mall within driving distance for all your shopping needs. the hotel offers Shuttle to restaurants and mall. Very helpful concierge Michael Bulkard who supported me with troubles with the lost luggage.

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Helpful?
Thank 110marjan
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear 110marjan, I appreciate you taking the time to share your recent experience with us. I am happy to hear that you enjoyed our location and found Michael to be very helpful. I will be sure to share you kind words with him and we hope to welcome you again in the near future. Always at your service, Jorge Landa...

Colombo, Sri Lanka
Reviewed 1 week ago

The hotel is right next to Addison airport in Texas. However i found that despite being close to an airport the hotel is very quiet. it is located in a nice and clean area. There is a quite lot of nice eateries and restaurants within walking distance. There is a Walmart within walking and a galleria mall within driving distance...

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Helpful?
Thank Flyboy-Anu
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear Flyboy-Anu, Thank you for choosing to stay at the InterContinental® Dallas and for taking the time to provide us with such wonderful feedback. I am so very happy to hear how much you enjoyed our location and found our staff to be accommodating and friendly. Please know that I will be sure to share your kind words with my...

Abu Dhabi, United Arab Emirates
Reviewed 1 week ago

Intercontinental is a fantastic hotel and if you need something to be aranged, the crew is immediately available to help you out in a very friendly manner. Like with concierge Ms Michael Bullard, who did a splendid job to help me out. All the staff are friendly making it na real pleasure to stay here.

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Helpful?
Thank theoziedses
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear theoziedses, Thank you for taking the time to provide us with such wonderful feedback regarding your recent stay. I am extremely happy to hear that you found our hotel to be fantastic and that you enjoyed our staff. Please know that I will be sure to share your kind words with my entire team, especially Michael and we hope...

Phoenix, Arizona
Reviewed 1 week ago

I stay at Intercontinental in Milwaukee every 4-6 weeks and love it. therefore I assumed it would be a great choice for my business trip to Dallas. That was not the case. AC/Heating did not work, water did not get warm in the bathroom, safe was broke and had to be repaired while I was there. No slippers or robe...

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Helpful?
Thank tgruenstern
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear tgruenstern, I appreciate you taking the time to express your concerns regarding your recent stay and I am terribly sorry to hear that we did not meet your expectations. It is our responsibility to provide you with a memorable visit and I regret that we failed to do so. I'd like to ask that you contact me at front.office@ihg.com...

Ventura, California
Reviewed 1 week ago via mobile

The hotel is very clean. I was really impressed by the staff. Michael Bullard was so helpful in making my stay comfortable and I felt like a VIP. Aboo the driver was so thoughtful. I did eat in the restaurant the staff was so attentive. The food was very good and priced fairly. I would highly recommended this hotel.

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Helpful?
Thank Darlene B
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear Darlene B, Thank you so much for choosing to stay at the InterContinental® Dallas and for taking the time to provide us with such wonderful feedback. I am very happy to hear how much your enjoyed your stay and appreciate your kind words regarding our staff. Please know that I will be sure to share this review with my...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
InterContinental Dallas is in Addison, a northern suburb between central and thriving Frisco and Plano. The Galleria Dallas and Addison s restaurant district are a few minutes away, and the Dallas North Tollway will have you in the city centre in half an hour or less. Must-see stops are the Nasher Sculpture Center and The Sixth Floor Museum at Dealey Plaza. ... more   less 

Additional Information about InterContinental Dallas

Address: 15201 Dallas Pkwy, Dallas, TX 75001-4609
Region: United States > Texas > Dallas
Price Range: $122 - $343 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — InterContinental Dallas 4*
Number of rooms: 529
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Also Known As:
Intercontinental Dallas Hotel Dallas
Dallas Intercontinental
Hotel Style:
#13 Spa Hotel in Dallas
#30 Luxury Hotel in Dallas
#69 Business Hotel in Dallas
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Dallas staff and other travellers.
3 questions
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Questions? Get answers from InterContinental Dallas staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors, less noisy”
bcs8698, 29 May 2017 | Read review
“The best staff”
abiym2017, 8 May 2017 | Read review
“Go to a different hotel!”
Sumbuca360sux, 15 Apr 2017 | Read review
“Recomend higher floor rooms to avoid traffic noise.”
lewellynV, 9 Apr 2017 | Read review
“The Concierge Level (small fee) rooms are high floor rooms with a better view.”
940tonyr, 3 Apr 2017 | Read review
5 of 5
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US$160* /night
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Prices are for 1 room, 2 adults
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