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Renaissance Dallas Addison Hotel

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Traveller (16)
Room & Suite (144)
Dining (39)
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Overview
  • Excellent6%
  • Very good16%
  • Average25%
  • Poor37%
  • Terrible16%
  • 1 week ago
    “Termites. No answers to my calls. Bad Bad Bad Internet.”
  • Aug. 16, 2018
    “How can this be part of the Marriott chain?”
Hotel website
15201 Dallas Pkwy, Dallas, TX 75001 See on map
AMENITIES
Paid Internet
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
Additional information
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Offers from Renaissance Dallas Addison Hotel
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Rooms
Oct. 7Oct. 8
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (32)
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1 - 5 of 32 reviews
Reviewed 1 week ago

i was treated very well with serious interest for my well being and satisfaction. room service, restaurant and large lobby bar that serves meals were fine. room was fine with new bed as hotel is undergoing major upgrades.this is a large hotel 500 plus rooms...More

Thank tr3636
Response from TeamMarriott, General Manager at Renaissance Dallas Addison HotelResponded 6 days ago

Dear tr3636, Thank you for staying at Renaissance Dallas Addison Hotel. We are glad you enjoyed our facilities and that you were impressed with our courteous service. I’ll be sure to share your compliments with our team. It was our pleasure having you as our...More

Reviewed 1 week ago

My bed was comfortable - that is what I need hotels to offer - comfortable beds. So that was a win. But the hotel seems to lack the oomph of a good or great experience. At dinner in the hotel restaurant there were termites crawling...More

Thank CharlesAMIV
Response from TeamMarriott, General Manager at Renaissance Dallas Addison HotelResponded 5 days ago

Dear CharlesAMIV, Thanks for choosing us for your recent visit and for providing valuable feedback. We are genuinely sorry for the experience you had with our staff and that they were unresponsive to your needs and concerns. We strive to provide excellent service from each...More

Reviewed August 16, 2018 via mobile

As can be seen in my previous reviews I am very loyal to the Marriott brand. This was one of my worst experiences. I’m only giving two stars due to the friendly staff. The room itself smelled of mold my coworker finally had to shut...More

Thank Matt C
Response from TeamMarriott, General Manager at Renaissance Dallas Addison HotelResponded August 17, 2018

Dear Matt C, Thank you for choosing our hotel for your recent stay, and for your candid feedback. We will be starting our room renovations and modernizing our elevator system soon, and we believe these improvements will demonstrate our commitment to providing our guests with...More

Reviewed July 28, 2018

Hotel sold a few months ago to Marriott..Great location. 20 mins. from DFW.. Staff is well coached and very pleasant.. Food was very good and the rooms have been upgraded. Only 10 minutes from the Galleria which is a very upscale shopping plaza..More

Thank fjferaco
Response from TeamMarriott, General Manager at Renaissance Dallas Addison HotelResponded July 30, 2018

Dear fjferaco, Thank you for your review regarding your stay at Renaissance Dallas Addison Hotel. We are thrilled you liked the great service provided by our associates and that our excellent location made it for an exceptional experience. We look forward to welcoming you back...More

Reviewed July 23, 2018 via mobile

Im not sure what they get paid for at this bar...but you have to get off your butt and place your orders at front. Pick it up yourself and all. Boring, no customer service. I had better service at a buffet than this. Whose got...More

Thank hotrinie
Response from TeamMarriott, General Manager at Renaissance Dallas Addison HotelResponded July 23, 2018

Dear hotrinie, Thanks for choosing us for your recent visit. We are genuinely sorry for the poor service you received from our staff.. We strive to provide excellent service from each member of our team, and we are grateful for feedback that helps us improve...More

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About
Description
Renaissance Dallas Addison Hotel is a gem in the North Dallas, Texas community of Addison. Classic meets contemporary at our hotel located near some of the best shopping, dining and entertainment venues in the ...More Dallas area. We offer 528 oversized guestrooms as well as 24 unique two-story suites ranging from 750 to 2,200 square feet. Our hotel features 115,000 sq. ft. of flexible meeting and event space, and a restaurant, Noell JCT Restaurant & Lounge, where you will find plates created using locally sourced ingredients. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Room Service
Bar/Lounge
Spa
Air Conditioning
Babysitting
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Wheelchair Access
Beachfront
Breakfast included
Free High Speed Internet (WiFi)
Hotel Style
Spa
,
Luxury
,
Business
Room types
Suites, Non-Smoking Rooms
Hotel class
Contact Information
Hotel Style
Spa
,
Luxury
,
Business
Room types
Suites, Non-Smoking Rooms
Number of rooms
529
Price range
US$166 - US$271 (Based on Average Rates for a Standard Room)
Formerly known as
InterContinental Dallas
Also Known As
Intercontinental Dallas Hotel Dallas
,
Dallas Intercontinental
Location
United States > Texas > Dallas
Photos
Traveller (16)
Dining (39)
Pool & Beach (9)
Amenities (30)
Business Centre & Event Rooms (6)
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Questions & Answers
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PatrickErvin
August 10, 2016|
Answer
Response from BrianD37849 | Reviewed this property |
I do not know that answer
0
Votes
5254winnie
May 1, 2016|
AnswerShow all 3 answers
Response from medfordcouple | Reviewed this property |
Am not sure...I was there on business. Suggest you do some additional searching as there may be better choices.
0
Votes
ABDTERE M
September 29, 2015|
AnswerShow all 4 answers
Response from jgibbs78 | Reviewed this property |
I used super shuttle and set it up ahead of time which worked out great!
1
Vote
Room Tips
"comfortable room in large hotel..."
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"Hi floor above 12; views of Dallas downtown."
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"The top floor is good but there are no views"
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"Take your own clorox"
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