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InterContinental Dallas

Booking.comUS$160*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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InterContinental Dallas
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785 Reviews from our TripAdvisor Community

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There are newer reviews for InterContinental Dallas
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Showing 761: English reviews
Durant, Florida
Reviewed 2 weeks ago

The hotel was beautiful. What made my stay overall outstanding was a girl concierge named Michael. She went way beyond the call of duty by showing me and my wife, that our first time in Dallas Texas, will stay with us for years to come. Making us want to return again very soon. Her overall customer service was one we...

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Helpful?
Thank bwiddens
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear bwiddens, Thank you so much for choosing to stay at the InterContinental® Dallas and for taking the time to provide us with such wonderful feedback. I am so very happy to hear how outstanding your visit was and that Michael went above and beyond to ensure your first time in Dallas was a memorable one. Please know that I...

Reviewed 3 weeks ago

If you want to know the best kept secret for a Sunday brunch in Town head to Intercontinental Dallas Sunday brunch. Their selections are amazing and the atmosphere is serene . The service is super and the attendants are courteous and professional's. We would highly recommend you pay a visit you will be blown away.

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Helpful?
Thank Abiy M
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear Abiy M, Thank you so much for coming to enjoy our Sunday brunch at the InterContinental® Dallas and for taking the time to provide us with such wonderful feedback. I am extremely happy to hear how much you enjoyed our selections and found our service to be super. Please know that I will be sure to share your kind...

Dallas, Texas
Reviewed 3 weeks ago

I attended an expo. and I would like to compliment the Concierge Michael Bullard for the excellent Concierge Service I was provided last week (Thursday, May 4th). Michael assisted me regarding my questions on parking. Michael Bullard's professionalism and ability to handle the concern quickly and effectively exceeded my expectations. This commitment to great customer service is to be commended....

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Helpful?
Thank devi767
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear devi767, Thank you so much for taking the time to provide us with such wonderful feedback. I am so very happy to hear about the excellent concierge service you received and I will be sure to share your kind words with Michael. If your travels bring you back to Dallas, I hope we have the opportunity to serve you...

San Francisco, California, USA
Reviewed 3 weeks ago

Needs an update to represent the the vision of this chain as rooms were tired and dated. As if I had time traveled back to the 70s. Friendly staff that I came in contact with but designed for conventions I think.

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Helpful?
1Thank Jim M
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear Jim M, I appreciate you taking the time to share your recent experience with us and I am terribly sorry to hear that we did not fully meet your expectations. Please know that we completed a renovation in 2012 which included our 15th floor speciality bi-level suites, corridors, Club InterContinental and luxurious VIP lounge. We also completed renovating our...

Topsail Island, North Carolina
Reviewed 3 weeks ago

We had a professional meeting at the hotel Intercontinental in Addison Texas. The staff and facilities are impeccable. I would recommend staying here anytime you are around Dallas. The front staff has been helpful and accommodating.

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Helpful?
Thank Bryan3382014
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear Bryan3382014, Thank you so much for choosing to stay at the InterContinental® Dallas and for taking the time to provide us with such wonderful feedback. I am extremely happy to hear that you found our staff and facilities to be impeccable and please know that I will be sure to share your kind words with my entire team. If...

Reviewed 3 weeks ago via mobile

The concierge, Antonio Lara, was very personable and helpful in assisting me. His sincerity was noted as he followed up to confirm my experience. He is a credit and asset to the hotel. I highly recommend him. Sincerely Robert Williams

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Helpful?
Thank zitechrob
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear Robert, Thank you so much for choosing to stay at the InterContinental® Dallas and for taking the time to provide us with such wonderful feedback. Please know that I will be sure to share your kind words with Antonio and we hope to have the opportunity to serve you again in the near future. Kind regards, Jorge Landa General...

Destin, FL
Reviewed 3 weeks ago via mobile

I was here for a week long work conference. The rooms were average, although the common areas were much nicer. The view from my windows showed that the hotel windows should be much cleaner. The beds were sufficient, the shower was ok. Overall, the rooms left me underwhelmed. The catering service was very good. The staff was friendly. The best...

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Helpful?
Thank Funt1mes
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear Funt1mes, I appreciate you taking the time to share your recent experience with us and I am sorry to hear that we did not fully meet your expectations. Please know that I will be speaking with our cleaning crew to discuss the windows. Thank you for bringing this to my attention. I would also appreciate the opportunity to discuss...

Reviewed 3 weeks ago via mobile

I traveled to Dallas, TX for a work trip. I stayed Monday-Wednesday the first week of May 2017. I just enjoyed my experience at this hotel. The staff was friendly and pleasant. The hotel bar was a nice little area to congregate and enjoy my coworkers without having to leave the hotel. I want to shout out Michael Bullard. She...

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Helpful?
Thank Kayla C
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear Kayla C, Thank you so much for choosing to stay at the InterContinental® Dallas for your work trip and for taking the time to share your experience with us. I am very happy to hear how much your enjoyed your visit and found our staff to be friendly and pleasant. Please know that I will be sure to share...

Frisco, Texas
Reviewed 3 weeks ago

The staff is very friendly, helpful, and many are long term employees with plenty of experience. Most of the staff remembers us on sight and by name, even though we are only there once a year. This year's stay demonstrated their ability to take the banquet food service up a notch. Well seasoned, hot, veggies still crisp and hot.

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Helpful?
Thank PHorn45
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear PHorn45, Thank you so much for choosing to stay at the InterContinental® Dallas and for taking the time to provide us with such wonderful feedback. I am extremely happy to hear that you found our staff to be very friendly and helpful and I will be sure to share this review with my entire team. We hope to welcome...

Reviewed 3 weeks ago

My friend and I stayed at the Dallas Intercontinental for the Texas School of Photography Conference. The hotel was great, the rooms comfortable but our waitress, Lillian made our week extra special. Every morning we had breakfast at the hotel restaurant and Lillian went out of her way to make it a wonderful experience. We actually looked forward to seeing...

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Helpful?
Thank Bronwyn H
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear Bronwyn H, Thank you so much for choosing to stay at the InterContinental® Dallas and for taking the time to provide us with such wonderful feedback. I am so very happy to hear that you found our hotel to be great and accommodations comfortable. I also appreciate the kind words regarding Lillian and will be sure to share this...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
InterContinental Dallas is in Addison, a northern suburb between central and thriving Frisco and Plano. The Galleria Dallas and Addison s restaurant district are a few minutes away, and the Dallas North Tollway will have you in the city centre in half an hour or less. Must-see stops are the Nasher Sculpture Center and The Sixth Floor Museum at Dealey Plaza. ... more   less 

Additional Information about InterContinental Dallas

Address: 15201 Dallas Pkwy, Dallas, TX 75001-4609
Region: United States > Texas > Dallas
Price Range: $121 - $343 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — InterContinental Dallas 4*
Number of rooms: 529
Reservation Options:
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Also Known As:
Intercontinental Dallas Hotel Dallas
Dallas Intercontinental
Hotel Style:
#13 Spa Hotel in Dallas
#30 Luxury Hotel in Dallas
#69 Business Hotel in Dallas
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Dallas staff and other travellers.
3 questions
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Questions? Get answers from InterContinental Dallas staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The best staff”
abiym2017, 8 May 2017 | Read review
“Go to a different hotel!”
Sumbuca360sux, 15 Apr 2017 | Read review
“Recomend higher floor rooms to avoid traffic noise.”
lewellynV, 9 Apr 2017 | Read review
“The Concierge Level (small fee) rooms are high floor rooms with a better view.”
940tonyr, 3 Apr 2017 | Read review
“I had not issue with the location”
BrendaM1969, 3 Apr 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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