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SpringHill Suites Dallas Downtown/West End

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SpringHill Suites Dallas Downtown\/West End
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447 Reviews from our TripAdvisor Community

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Showing 432: English reviews
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Baton Rouge, Louisiana
Reviewed yesterday NEWvia mobile

Great location and can walk to AAC and other areas fairly easily. Lobby is awesome and free breakfast are tow of the big plusses. I booked a city view room and got one right next to elevator with a view of a brick wall out my window. Technically it is city view since the wall is in the city I...

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Helpful?
Thank GulfCoastGuy
Ankara, Turkey
Reviewed 1 week ago

This was my first of many trips to Dallas...and since I didn't know the city I decided to stay at a place that has become my "go to " hotel, Springhill Suites! First the good stuff! It's really close to a lot of attractions that Dallas has to offer. The staff is very friendly and was more than happy to...

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Helpful?
Thank Thomas B
celia l, General Manager at SpringHill Suites Dallas Downtown/West End, responded to this review

Thomas B-- Thank you for taking the time to share your recent stay at the SpringHill Suites Dallas Downtown/West End. As a valued guest, we see that there is room for improvement based on your feedback. We saw that you enjoyed our friendly staff, excellent complimentary breakfast, and local Dallas attractions; however, we also noticed that there were several missed...

Reviewed 1 week ago

The rooms and clean and well laid. Although due to renovation of carpet there is lot of noise. They may not take booking of the floor where the renovation activity is happening; which I did not like. I was given room on the same floor having lot of noise of machines and hammer. breakfast is simple. 24 hrs coffee is...

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Thank kumar v
Orange Grove
Reviewed 4 weeks ago via mobile

We just stayed at his hotel to attend a concert. It is within walking distance of the arena. Also, walking distance to at least a dozen restaurants. The staff were amazingly accommodating to our every needs. It felt like we were staying on a boutique hotel!

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Thank bits614
A TripAdvisor Member
1 review
1 helpful vote
Reviewed 14 February 2017 via mobile

The hotel was old. The valet parked the car in a public unsecured lot down the street. The clerk was polite and helpful. The rooms were next to each other as requested. The breakfast was nice and coffee was fresh. It was a bit pricey for the accommodations. Probably won't stay at this hotel again. Others in the area are...

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1Thank A TripAdvisor Member
celia l, General Manager at SpringHill Suites Dallas Downtown/West End, responded to this review

Thank you for taking the time to complete a review in regards to your recent stay at the SpringHill Suites Dallas Downtown West End As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for issues you encountered during your...

Stephenville, Texas
Reviewed 12 February 2017

Called from out front, staff directed us where to park, very friendly and helpful on phone. Decided to go with the Valet parking instead of across the street. Checked in early, quick and easy. Got ice cream from the front desk. Used wifi in the room (could have been better but that seems to always be the case). I spent...

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Helpful?
Thank ajator
celia l, General Manager at SpringHill Suites Dallas Downtown/West End, responded to this review

Thank you for sharing your experience at the SpringHill Suites Dallas Downtown/West End through TripAdvisor reviews. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a Valued Customer, your feedback will be shared with the team to continue to inspire and...

Bogota, Colombia
Reviewed 11 February 2017

We stayed here January 11-13, 2017. It was downtown in walking distance of restaurants and the JFK museum. The hotel offered a basic continental breakfast. The room was just okay. I believe it's time for some updates. The bathroom was very dark and the fan was very loud. I was kept up one night with very loud music coming from...

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Helpful?
Thank Tamara A
celia l, General Manager at SpringHill Suites Dallas Downtown/West End, responded to this review

Thank you for taking the time to complete a review in regards to your recent stay at the SpringHill Suites Dallas Downtown West End As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for several issues you encountered during...

Texas
Reviewed 6 February 2017

I have stayed here once before and chose this hotel again for a night in Dallas as I had a running event I was attending the next morning. I like the location of this place because it is accessible to many things (the Aquarium being one of them) and is two blocks from Dart. And in case anyone is interested,...

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Thank EastTexan23
celia l, General Manager at SpringHill Suites Dallas Downtown/West End, responded to this review

Thank you for sharing your experience at the Springhill Suits Dallas Downtown West End through TripAdvisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a VALUED CUSTOMER, your feedback will be shared with the team to continue to inspire and...

Salina, Oklahoma
Reviewed 31 January 2017

Great rooms and common area on the second floor. No airport shuttle but there's a shuttle for local place....but there are certain hours. The staff was either exceptional or mid-range depending on who you got. House keeping left the food(pizza, take out, etc) beside the trash can daily.

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Helpful?
Thank ronnylaw
celia l, General Manager at SpringHill Suites Dallas Downtown/West End, responded to this review

Thank you for taking the time to complete a review in regards to your recent stay at the Springhill Suites Dallas Downtown West End. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the several issues you encountered...

Reviewed 18 January 2017

The motel is well kept and well staffed. Clean rooms, good lighting, good internet and a decent desk/work area as well as sofa and area to relax. Unfortunately as tends to be the case everywhere in Dallas, the general location has a lot of "street people" that will bum and beg every time you're outside. However you're location is in...

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Helpful?
Thank Wes K
celia l, General Manager at SpringHill Suites Dallas Downtown/West End, responded to this review

Thank you for sharing your experience at the Springhill Suites Dallas Downtown West End through TripAdvisor With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a VALUED CUSTOMER, your feedback will be shared with the team to continue to inspire and...

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Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Airport Transportation
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
When it comes to comfort and convenience, SpringHill Suites Dallas Downtown/West End delivers a big opportunity. Elevate your adventures while visiting our West End hotel near top Dallas attractions including Dealey Plaza, Dallas Zoo and American Airlines Center, home to the Mavericks and Stars games. Everything is bigger in Texas, and our suites are no exception. Boasting 25 percent more space than traditional hotel rooms, our stylish suites offer separate areas for working, relaxing and sleeping, perfect for unwinding after a day of excitement. Wake up with our complimentary breakfast buffet, or grab something on the go from The Market, open 24 hours a day now featuring a beer and wine selection. When downtime arises, work up a sweat in our state-of-the-art fitness center, or enjoy a refreshing dip in our outdoor pool. In town without a ride? Take advantage of our free shuttle service to destinations within 3 miles, or travel around the city on the DART -- there's a station just half a mile away. Book now! ... more   less 

Additional Information about SpringHill Suites Dallas Downtown/West End

Address: 1907 N. Lamar St, Dallas, TX 75202
Region: United States > Texas > Dallas > Downtown Dallas
Price Range: $224 - $356 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Dallas Downtown/West End 3*
Number of rooms: 149
Reservation Options:
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Also Known As:
Springhill Suites Dallas Downtown West End Hotel Dallas
Dallas Springhill Suites
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Dallas Downtown/West End staff and other travellers.
3 questions
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Houston, Texas
over a year ago
Boston, Massachusetts
over a year ago

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Questions? Get answers from SpringHill Suites Dallas Downtown/West End staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room not overlooking the main street. Park in the pay lot across the street if you have a car!”
 of 5 bubbles Tomba1104, 15 Mar 2017 | Read review
“Get one on the second or thrid floor to better enjoy the common room.”
 of 5 bubbles ronnylaw, 31 Jan 2017 | Read review
“For view, ask for higher floor, facing TGI-Friday”
 of 5 bubbles Joey_Sos, 5 Jan 2017 | Read review
“walls are thin, rooms are outdated; location is excellent”
 of 5 bubbles daviscl76, 4 Jan 2017 | Read review
“Ask to be away from the elevators”
 of 5 bubbles Rickermyer14, 2 Jan 2017 | Read review
5 of 5