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Candlewood Suites Dallas-By the Galleria

79 reviews
#104 of 207 Hotels in Dallas
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Traveller (15)
Room & Suite (21)
Hotel & Grounds (18)
Overview
  • Excellent35%
  • Very good29%
  • Average18%
  • Poor10%
  • Terrible8%
Travellers talk about
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Rooms
Suites
Fitness centre
Kitchenette
2.5 Star Hotel
All hotel details
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Reviews (79)Write a Review
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All reviewswashers and dryerspots and panslaundry basketfull size refrigeratorfront deskshopping and restaurantsstayed nightsan extended stayspacious bathroomlocation is excellentfitness centercomfortable staycupboardgalleriaberniemicrowavevent
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1 - 5 of 76 reviews
Reviewed 13 December 2017 via mobile

Hi, My name is Jennifer and at first I had trouble booking online so I ended up with 3 reservations for 2 different lengths of stays!!! I really screwed up as I honestly had no idea what I was doing since my husband used to...More

Thank Sauce D
Hotel's Favourite
Reviewed 7 June 2017

I stay here every time I'm in Dallas and absolutely love this hotel. The service is great, the staff are amazing special thank you to Denise and the room is modern, large and has everything you need for a comfortable stay. Location is minutes from...More

1  Thank Imad S
Response from Dondi S, Manager at Candlewood Suites Dallas-By the GalleriaResponded 1 August 2017

Hello Imad, Thank you for the 5 Star review! We look forward to welcoming you back real soon! Sincerely,

Reviewed 3 December 2017

We stayed as an extended stay and were very please with the rooms and ammenties. The staff are great about making things happen when you need something. The lending locker and cupboard are also really nice to utilize since most of our cooking is done...More

Thank amedelli
Reviewed 12 November 2017 via mobile

My wife and I came to Dallas for a concert and left for home again into the morning. Kris made us feel quite welcome even coming in after midnight. He helped us quickly check in and find our room. In the morning Bernie was friendly...More

Thank The_original321
Reviewed 10 November 2017 via mobile

The rooms have been re done but they smell of smoke and musty. The rooms are extended stay suites but the dishes were dirty and the glass in they bathroom still had the lip marks of whoever drank out of it last. The hotel has...More

Thank Ativan69
Response from IHGService, Guest Relations Manager at Candlewood Suites Dallas-By the GalleriaResponded 25 November 2017

Dear Ativan69, We appreciate you for sharing your review about your recent stay. We are very sorry that you did not experience an exemplary hotel stay because of the level of service your have received. I apologize for any inconvenience you might have experienced. I...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Multilingual Staff
Self-Serve Laundry
Shuttle Bus Service
Business Centre with Internet Access
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$84 - US$103 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Accessible rooms, Smoking rooms available
Details
Price range
US$84 - US$103 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Accessible rooms, Smoking rooms available
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Traveller (15)
Room & Suite (21)
Hotel & Grounds (18)
Bathroom (4)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
121frequenttraveler
20 November 2017|
Answer
Response from Amberlanikol | Reviewed this property |
It's just as bad in non smoking as it is in smoking! We asked for a non smoking room. We were told that the 3rd floor is non smoking. After we complained to a different person, we were told that the 3rd floor is the only... More
0
Votes
Kebemom
5 May 2015|
AnswerShow all 2 answers
Response from Dondi S | Property representative |
Hello Kebemom, Thank you for your interest in the Candlewood Suites Dallas by the Galleria. In order for us to provide you with the best customer service as possible, please feel free to contact the hotel anytime at... More
0
Votes
Seamus M
1 April 2015|
Answer
Response from Dondi S | Property representative |
Hello Seamus M, Thank you for your taking time to ask your question. Please allow me to explain. The hotel does provide 2 different types of suites. A Studio Suite and a One Bedroom Suite. Both of these room types can... More
0
Votes
Room Tips
"Avoid the first floor rooms"
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"Choose the one bed suites."
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"if your not traveling alone get the better room - 2 t.v's so no fighting with your partner!!"
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"Smoking is available on 3rd floor which is awesome"
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