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Sheraton Dallas Hotel

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#42 of 200 Hotels in Dallas
Certificate of Excellence
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Sheraton Dallas Hotel
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2,469 Reviews from our TripAdvisor Community

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Showing 2,400: English reviews
Goliad, Texas
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed yesterday NEW via mobile

Conference here was very well handled. Food concessions were very good. Breakfast buffet was WAY too high in price. Good food but over priced. Order off menus and save $. Staff was very helpful and friendly. They worked hard to make sure our conference experience was great. Rooms were clean and fresh. Maids were very diligent in their duties.

Helpful?
Thank MaryLeaP1221
Level Contributor
13 reviews
7 hotel reviews
Reviewed 2 days ago NEW

Stayed here to attend a convention. Room was incredibly dusty and old. Service was a bit indifferent, probably because of the convention focus of the hotel. Be sure to check your bill, I was essentially double-billed and spent days trying to get the extra charges reversed.

Helpful?
Thank DS H
1 review
Reviewed 2 days ago NEW

I came to Dallas on business and decided to stay at the Sheraton! I checked in with Joel who was such a pleasure to work with and made me feel appreciated and comfortable the whole time! Joel was extremely courteous, kind and professional! Joel was everything you expect when you receive customer service at a hotel, but in actuality he... More 

Helpful?
Thank Danielle D
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 4 days ago NEW via mobile

Stay at the Hyatt or other SPG properties nearby. Maybe my experience is a one off. But both comforters are covered in gross yellow stains. The carpets have noticeable stains and hard spots. I found a WHOLE piece of black and severely molding sushi on the floor, which has clearly been here more than just a few prior visits. Glad... More 

Helpful?
Thank Chris B
Dallas, Texas
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 days ago NEW via mobile

We book at this hotel every year for the Dallas Margarita Ball, which is generally held the Saturday before Thanksgiving. This year we checked in on 11/19 around 10:30am and we stayed in room 2040 in center 1 tower. Our room was very nice and clean. I appreciate that the Sheraton is constantly improving and maintaining this hotel year after... More 

Helpful?
Thank EmmJoans
New Orleans, Louisiana
Level Contributor
107 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 4 days ago NEW

Large rooms, swift elevators and a short walk to the conference area makes for a good hotel stay. Local eateries within walking distance allow for quick lunch breaks. Easy in and out hotel parking available, although not cheap. I would stay here again for business.

Helpful?
Thank Douglas W
Level Contributor
3 reviews
3 hotel reviews
Reviewed 6 days ago NEW via mobile

My husband and I enjoyed this place. Very clean and well kept property. It was close to the Baylor Hospital. Staff was amazing! Room service was great! And the food was so delicious! We enjoyed our view of Dallas from the 29th floor. Wish there was a refrigerator to keep drinks cold. But that's the only negative I can think... More 

Helpful?
Thank Misty B
Hobart, Australia
Level Contributor
222 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 1 week ago

On our last trip from Cuba we had a couple of days to stay in the Sheraton Hotel Dallas North. The hotel which is very big looks bare and empty and there is nothing to brighten up the vast space. The hotel staff was courteous and obliging. The rooms were spacious and there were enough bath towels with adequate toiletries.... More 

Helpful?
Thank Angie H
Ocean City, Maryland
Level Contributor
98 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 1 week ago

Stayed five nights for a conference. Not a quiet hotel: road noise, airport noise, elevator noise. Comfortable beds. Could use non-feather pillow option. Rooms are close to needing a remodel. Banquet staff exceptionally friendly and well-trained - obviously good management who cares about their staff and their guests. Banquet food/lunch was surprisingly good. If management reads this, please give the... More 

Helpful?
Thank CoachDaddy85
Santa Barbara, California
Level Contributor
107 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 1 week ago

I stayed here in conjunction with a conference being held there. The hotel/conference center is a very large full service location. The staff were very helpful and service oriented. Devin who checked me in in at the front desk was very professional and a pleasure to deal with. I had a room (king bed) on the 26th floor with a... More 

Helpful?
Thank Nitroxprt

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Sheraton Downtown Dallas Hotel offers warm hospitality, an accommodating environment, and vibrant location in the heart of the Arts and Financial district and just blocks from the Convention Center. ... more   less 

Additional Information about Sheraton Dallas Hotel

Address: 400 North Olive Street, Dallas, TX 75201
Region: United States > Texas > Dallas > Downtown Dallas
Price Range: $171 - $324 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Dallas Hotel 4*
Number of rooms: 1840
Reservation Options:
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Also Known As:
Sheraton Dallas Resort
Adam's Mark Dallas
Dallas Sheraton
Adam Mark Dallas
Adamsmark Hotel
Dallas Adam Mark Hotel
Hotel Style:
#25 Luxury Hotel in Dallas
#33 Business Hotel in Dallas
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Dallas Hotel staff and other travellers.
21 questions
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Questions? Get answers from Sheraton Dallas Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It is advisable to choose a room at a higher floof”
 of 5 bubbles 87angieh, 25 Nov 2016 | Read review
“Definitely ask to have a room away from the elevators with a view of the city”
 of 5 bubbles CoachDaddy85, 22 Nov 2016 | Read review
“Higher floors are quieter.”
 of 5 bubbles Spanishmedievalist, 9 Nov 2016 | Read review
“if you want a larger room pick a room with double queen beds otherwise the rooms are small.”
 of 5 bubbles michaelfN9587PN, 7 Nov 2016 | Read review
“If you have to stay here, get an upper floor”
 of 5 bubbles marcyt2014, 5 Nov 2016 | Read review
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