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The Adolphus

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#16 of 200 Hotels in Dallas
Certificate of Excellence
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1 room 2 adults 0 children
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The Adolphus
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2,524 Reviews from our TripAdvisor Community

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Showing 2,485: English reviews
Atlanta, Georgia
Reviewed 9 June 2013

Good location and beautiful room. Took a while to find a light switch. Nearly tripped over stand strangely blocking portion of bathroom doorway. The burning issue was something I've never experienced in decades of business travel: shower water that offered 3 options: too hot, way too hot, and scalding. After trying every combination I could, I filled the tub with...

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Helpful?
Thank DaveRATL
DavidDavis, Director of Public Relations at The Adolphus, responded to this review

Dear Dave, We appreciate your compliments and thoughtful feedback. Your insight is very helpful. Our engineering team checked the water temperature after your stay and found it to be within the acceptable range. Preventive maintenance crews are monitoring mixing values in all guest rooms to ensure that what you described does not occur. We take the comfort and safety of...

Nashville, Tennessee, Usa
Reviewed 9 June 2013 via mobile

I usually opt for more modern, sleek hotels, but the historic Adolphus drew me in. The main complaint I have about this place is that the suite we stayed in was really outdated. That said, I heard they're remodeling this summer. The staff was really friendly and helpful. Our floor, the 21st, smelled like a sewer. We never could figure...

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Helpful?
Thank Lauren B
DavidDavis, Director of Public Relations at The Adolphus, responded to this review

Dear Lauren, Thank you for your kind words and terrific feedback. We appreciate it so much. All of us look forward to your return. Cordially, David

Tulsa, Oklahoma
Reviewed 6 June 2013

We stayed at the Adolphus during the ASTD International Conference and Exposition in May 2013. Great staff! Great service! Amazing historic architecture! Good value. Many food choices in walking distance, as well as great food at the Adolphus.

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Helpful?
Thank WaltHansmann
DavidDavis, Director of Public Relations at The Adolphus, responded to this review

Dear Walt, You are most kind to share your recent experience at The Adolphus. Other travelers will appreciate your guidance and tips. Our management and staff are grateful for your high praise. We are delighted that you had a grand time. Thank you! Best regards, David

Reviewed 6 June 2013 via mobile

Stayed here on Saturday June 1st. Our room was an executive king on the 21st floor. This hotel is about 100 years old so it's neat to see the brass escalators and dark wood everywhere. Our room was very spacious and quite comfortable. There's plenty of restaurants and bars within walking distance. This is a nice very nice hotel overall.

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Helpful?
Thank Mollytoo
DavidDavis, Director of Public Relations at The Adolphus, responded to this review

Dear Guest, Thank you for your kind recommendation. We appreciate it very much. Warm regards, David

Dallas, Texas
Reviewed 4 June 2013

The Adolphus has excellent customer service and atmosphere. The suite was the perfect size and had all the accommodations we needed. The staff was great and made sure we had everything we needed and even told us some history about the hotel. I highly recommend staying here if you're planning a trip to downtown Dallas.

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Helpful?
Thank Abv0012
DavidDavis, Director of Public Relations at The Adolphus, responded to this review

Dear Guest, What a beautiful tribute to our staff! Thank you for recommending us to other travelers. It means the world to us. Kindest regards, David

New Jersey
Reviewed 3 June 2013

I spent one night here on business and was very pleased. I had a huge room on the top floor and it was lovely. The downstairs public areas are also quite nice. The bed was comfortable and nice feather pillows. The only pause was a low check-in because there was just one woman on duty. I'd come back here in...

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Helpful?
Thank Luv2TravelNJ15
DavidDavis, Director of Public Relations at The Adolphus, responded to this review

Dear Guest, We appreciate your taking the time to pay us a compliment. It was a pleasure having you with us. All of us look forward to your next visit. Cordially, David

Dallas, Texas
Reviewed 3 June 2013

I worked an event at this hotel 3rd week in April. The entire team is a dream to work with. They are not only attentive but service minded. We wanted for nothing. The lobby is gorgeous and rich with history. The meeting space pleasant and functional. I do find it interesting though the hotel hasn't done much in regard to...

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Helpful?
Thank TravelTwin71
DavidDavis, Director of Public Relations at The Adolphus, responded to this review

Dear Guest, We are most grateful for your high praise and thoughtful observations. Your comments will help guide the planned refurbishments. Thank you! Warmest regards, David

Denton
Reviewed 2 June 2013

Have to say that the Lobby, The French Room, Walt Garrisons restaurant and the service was good! The rooms were clean, but an old place that they have tried to make newer - but it just did not work. The beds were uncomfortable - I kept rolling into the low spot, the pillows were just weird, the towels had holes...

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Helpful?
Thank mjobota
DavidDavis, Director of Public Relations at The Adolphus, responded to this review

Dear Guest, Thank you for your kind compliments and your constructive criticism. Both are much appreciated. Very sincerely, David

Garland, Texas
Reviewed 1 June 2013 via mobile

This was my husband and I's 3rd time to stay at the Adolphus. The hotel was great on our first stay but continues to decline. We only stayed there this last time because I got a $79 rate on an on-line deal and it was a last minute reservation. We arrived shortly after midnight to find no one at the...

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2Thank TravelDreamer1992
DavidDavis, Director of Public Relations at The Adolphus, responded to this review

Dear Guest, Please accept our apologies for your disappointing stay. You have provided us with invaluable feedback. We hope to one day regain your confidence and trust. Thank you. Kindest regards, David

Reviewed 31 May 2013 via mobile

Well, it was a good hotel! A gentle touch of what things use to be before! I liked it a lot. I went there with a car, not such a good idea because you get treated so bad by the staff, a thing changes once you are in the hotel! But that is a problem everywhere with luxury hotels! Overall...

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Helpful?
Thank FatosR
DavidDavis, Director of Public Relations at The Adolphus, responded to this review

Dear Guest, We appreciate your recommending The Adolphus. Thank you! With kindest regards, David

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Recognized for more than a century as the iconic address for Dallas hospitality, The Adolphus inspires each guest's journey by offering vibrant and storied surroundings and locally celebrated amenities, all crafted and delivered with intuitive, memorable service. Today, the original address for timeless Dallas refinement re-emerges as a smart, urban destination for a new century of hospitality, promising every guest a warm and extraordinary experience. The 407 spacious guest rooms and suites all have king-size beds. Among the new amenities: a brand new rooftop pool and executive fitness center. Travel + Leisure readers voted The Adolphus one of the top 10 large city hotels in the Continental U.S. and Canada. ... more   less 

Additional Information about The Adolphus

Address: 1321 Commerce St, Dallas, TX 75202-4294 (Formerly Adolphus Hotel)
Region: United States > Texas > Dallas
Price Range: $303 - $504 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Adolphus 4*
Number of rooms: 407
Reservation Options:
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Hotel Style:
#8 Spa Hotel in Dallas
#13 Luxury Hotel in Dallas
#19 Business Hotel in Dallas
#20 Family Hotel in Dallas
#21 Romantic Hotel in Dallas
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Questions & Answers

Here's what travellers have asked, with answers from The Adolphus staff and other travellers.
37 questions
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Questions? Get answers from The Adolphus staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“6th floor was quiet”
 of 5 bubbles yolandal111, 16 Mar 2017 | Read review
“If you're a light sleeper, make sure to stay away from the elevator as there is a loud whooshing noise that reverberates through the walls.”
 of 5 bubbles bmay87, 16 Mar 2017 | Read review
“Request a street view.”
 of 5 bubbles j68ky, 14 Mar 2017 | Read review
“Corner rooms (e.g. 608) are particularly quiet”
  • View from 608
  • View from 608
 of 5 bubbles crusadercc, 13 Mar 2017 | Read review
“I recommend floor 20 and above!”
 of 5 bubbles sherryf991, 25 Feb 2017 | Read review
5 of 5