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Sunstone Inn

  • Excellent11%
  • Very good13%
  • Average11%
  • Poor19%
  • Terrible46%
  • Jun. 6, 2017
    “Dirty sheets and blankets. ”
  • May 11, 2016
    “Dirty, Rude Staff, Nothing Works, Pool Empty, Roaches”
19373 Preston Rd Hwy 190 and Preston Rd, Dallas, TX 75252-2438 See on map
Free Wifi
Free Parking
Non-Smoking Hotel
Family Rooms
Fitness centre
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Dec. 23Dec. 24
1 room, 2 adults, 0 children
Standard Room
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Reviews (122)
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1 - 5 of 120 reviews
Reviewed June 6, 2017 via mobile

This was the second room we requested, the first reeked of cigarette odor. We didn't think it the odds were any good that a third room request would be any better so we made this room work. Cigarette burns and urine(?) or something were on...More

Date of stay: June 2017
Thank ShelleyW663
Reviewed May 11, 2016

We got Screwed! First off we stopped at the Super 8 in Richardson to rent a room, I had sent my son in to rent it and he came out smiling like he had gotten us a treat. For 80 bucks he had gotten us...More

Date of stay: May 2016
Thank 13bedbugz
Reviewed May 1, 2016

I stay here because it is very close to my corporate office and I can get there in about 5 minutes. The rooms are ok. They are typically clean. This trip there was a musty smell in the room. Could be something to do with...More

Review collected in partnership with Days Inn
Date of stay: April 2016
Thank Tammy K
Reviewed April 25, 2016

Gross stains, dead bugs, ratty carpet, AC unit didn't work properly, sink was broken, hallways smelled heavily of smoke. DISGUSTING. We were booking a last minute work trip, and this was the only hotel with availability for our first night. Now i see why. No...More

Date of stay: April 2016
Thank ebethinc
Reviewed April 17, 2016 via mobile

This particular Days Inn & Suites was amazing! Paul the manager was so nice. He made fresh coffee for me every single morning and made the whole stay so easy for me! Housekeeping was fast and came every day. Breakfast was great. Hotel is very...More

Date of stay: April 2016
Thank Avtn0224
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Hotel Amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Business Centre with Internet Access
Meeting Rooms
Non-Smoking Hotel
Outdoor pool
Self-Serve Laundry
Wheelchair Access
Room types
Family Rooms
Room types
Family Rooms
Number of rooms
Price range
US$80 - US$100 (Based on Average Rates for a Standard Room)
Formerly known as
Days Inn & Suites North Dallas Near Medical Center of Plano
United States > Texas > Dallas
Room types
Family Rooms
Number of rooms
Price range
US$80 - US$100 (Based on Average Rates for a Standard Room)
Formerly known as
Days Inn & Suites North Dallas Near Medical Center of Plano
United States > Texas > Dallas
Traveller (19)
Room & Suite (2)
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Questions & Answers
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Room Tips
"Avoid room 230, but Paul saaid this is his best room........ oh my"
May 11, 2016
Read review
"Tell them Steve and Shelly Cain sent you and you're wondering about getting a regular room upgraded to..."
Jan. 30, 2015
Read review
"Clean and excellent customer service, Location of hotel is near a freeway. Little difficult to find the..."
Jan. 7, 2015
Read review
"Great room for relaxation but not so great for couples looking for a Jacuzzi Suite..."
May 28, 2014
Read review
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