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Gateway Hotel Dallas

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Traveller (15)
Room & Suite (240)
Pool & Beach (11)
Overview
  • Excellent18%
  • Very good13%
  • Average19%
  • Poor20%
  • Terrible30%
1 May 2018
“Ok for a short business trip”
11 Jan 2018
“NEVER STAY HERE”
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Suites
3 Star accommodation
All hotel details
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Rooms
Aug. 26Aug. 27
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (338)
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334 results
Traveller rating
60
47
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69
93
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1 - 5 of 334 reviews
Reviewed May 1, 2018

I was looking for a location more than amenities or the personal enjoyments from facilities. This is not the Waldorf Astoria obviously but if you are on a budget and looking for a place to sleep at night this should be Ok. There's a Mexican...More

1  Thank Joey S
Response from Jerre L, Reputation Management at Gateway Hotel DallasResponded May 6, 2018

We appreciate you taking the time to share your experience with the Gateway Hotel Dallas Park Central, Dallas Tx. We do our best to make every stay a pleasant experience and hope to have the pleasure of seeing you again on your next visit to...More

Reviewed January 15, 2018

I researched this hotel for a friend of mine and reserved a room. He got ill and wasn't able to make it. I called the hotel and cancelled. Simple. My credit card got charged and I complained. They stated that they had sent an email...More

1  Thank smgacm
Response from Jerre L, General Manager at Gateway Hotel DallasResponded February 10, 2018

Thank you for taking the time to write a review of our hotel. I want to extend my sincere apologies for the inconvenience you encountered during you stay with us. We are looking into the matter. We try to make every guest experience great and...More

Reviewed January 11, 2018 via mobile

Exorbitantly Loud Tejano Music, bad neighborhood, no free breakfast as advertised, Dark, dingy, scary. Not enough plugs for the lights, clock, fridge, microwave, TV, let alone 2 phones or a laptop. Bathroom was filthy, had to call Security for a huge violent domestic fight right...More

Thank Rigina1
Response from Jerre L, General Manager at Gateway Hotel DallasResponded February 10, 2018

I'm very sorry to hear this, please except my apology and we are looking into the matter. Did you ask for another room? This seems unusual.

Reviewed August 2, 2017

We forgot our key card in the room, and upon asking the front desk for another key card I was advised that any additional key card replacements would be a fee of $1! The guy working the desk clearly doesn't want to be bothered by...More

Thank Dustin B
Response from Jerre L, General Manager at Gateway Hotel DallasResponded February 10, 2018

My apologies for your unpleasant stay at our hotel and we are looking into the situation. Thank you for writing your review and we hope that you will give us another try in the future.

A TripAdvisor Member
11
Reviewed August 1, 2017 via mobile

Mrs.Oh and staff was great and stay was wonderful and relaxing. Husband and I are planning to go back and stay there again. So hope to see Mrs.Oh and staff again in our next visit especially at Rio bravo.

1  Thank A TripAdvisor Member
Response from Jerre L, General Manager at Gateway Hotel DallasResponded February 10, 2018

Thank you very much for your kind review. We look forward to your next visit to The Gateway Hotel Dallas, TX.

View more reviews
About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Wheelchair Access
Meeting Rooms
Business Centre with Internet Access
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Fitness Centre with Gym / Workout Room
Details
Price range
US$61 - US$80 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Kitchenette, Family Rooms
Details
Price range
US$61 - US$80 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Kitchenette, Family Rooms
Add Photo Photos
Traveller (15)
Room & Suite (240)
Pool & Beach (11)
Dining (10)
Amenities (19)
Questions & Answers
Ask a question
Boston1974
October 17, 2016|
AnswerShow all 2 answers
Response from Jaheer S | Property representative |
The windows do not open.
1
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Room Tips
"3rd or 4th floor will be better than 1st or 2nd"
Read review
"Forget this place"
Read review
"2nd or 3rd floor pool side"
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"room with balcony"
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