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Residence Inn Dallas by the Galleria

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Traveller (2)
Room & Suite (9)
Dining (5)
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Rooms
Nov. 25Nov. 26
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Property amenities
Free High Speed Internet (WiFi)
Pets Allowed ( Dog / Pet Friendly )
Non-Smoking Hotel
Room features
Air Conditioning
Non-Smoking Rooms
Good to know
HOTEL CLASS
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Hotel deals
Location
Full view
62Somewhat walkable
Grade: 62 out of 100
122Restaurantswithin 0.5 km
9Attractionswithin 0.5 km
Reviews (15)
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15 results
Traveller rating
10
1
0
2
2
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LanguageEnglish
10
1
0
2
2
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1 - 5 of 15 reviews
Reviewed 6 days ago

Unfortunately, I didn't enjoy my stay there, my room had a leak, so I heard water dripping all night. When I went down to talk to a manager there's a poor girl in tears saying she wanted to go home, I assume talking to her...More

Thank Connector32874464582
Response from Morgan P, Director of Operations - Morgan at Residence Inn Dallas by the GalleriaResponded 5 days ago

Thank you for taking the time to leave a review for our hotel. I am sorry to hear that you had this type of experience, as this is very unusual behavior. Can you please reach out to me via email so that we may further...More

Reviewed 4 weeks ago via mobile

Our family joined my husband for a conference in Dallas and selected this Residence Inn (our favorite brand) for our stay. We loved the room layout and overall atmosphere of the hotel! Kate at the front desk and Reggie in the breakfast room were both...More

Thank BlueEyedTexan
Reviewed September 14, 2018 via mobile

Carpet is wet after a deep clean. Not just damp but wet enough to soak through your socks and trousers. No other rooms available. Rooms smells like the domestos factory from the cleaning chemicals. Day 2. Cleaning knocks on door at 9am. I asked them...More

Thank James P
Response from Morgan P, Director of Operations at Residence Inn Dallas by the GalleriaResponded September 17, 2018

Thank you for your review, James. We truly apologize for these events, as they in no way represent the service or culture that we strive to provide here at the Residence Inn. I am glad that we have been able to communicate about these issues...More

Reviewed August 25, 2018

Ty checked us in after we had to abandon a prior hotel with a moldy air unit. He and the rest of the staff were extremely helpful and accommodating. They even saved us money! We had a service dog with us and the staff was...More

Thank JohnnyGandSuzieN
Reviewed August 17, 2018 via mobile

Omg front desk clerk TY was very awesome and helpful. I would most definitely recommend this hotel to any one. Also on top of great customer service the layout of the room is phenomenal. I can’t forget how soft and comfortable the bed was.More

Thank Toya J
Response from Morgan P, Director of Operations at Residence Inn Dallas by the GalleriaResponded September 3, 2018

Thank you for your kind review, Toya! We are very lucky to have such great team members, such as Ty, who are ready to take care of all our guests! I will be sure to pass on your review for all the team to hear!...More

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Room Tips
"dont pick rooms on the 5th floor"
Connector32874464582
6 days ago
Read review
"I recommend overlooking the pool."
JohnnyGandSuzieN
Aug. 25, 2018
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"Don't stay on 5th floor"
Harkhuck
Jun. 11, 2018
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PRICE RANGE
US$111 - US$194 (Based on Average Rates for a Standard Room)
LOCATION
United StatesTexasDallas
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