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Residence Inn Dallas by the Galleria

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Traveller (1)
Room & Suite (9)
Dining (5)
Overview
Hotel website
5460 James Temple Drive, Dallas, TX 75240 See on map
AMENITIES
Free Wifi
Parking
Air Conditioning
Non-Smoking Hotel
Pets Allowed
Facilities for Disabled Guests
Housekeeping
3 Star accommodation
Additional information
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Reviews (13)
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13 results
Traveller rating
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LanguageEnglish
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1 - 5 of 13 reviews
Reviewed 1 week ago via mobile

Carpet is wet after a deep clean. Not just damp but wet enough to soak through your socks and trousers. No other rooms available. Rooms smells like the domestos factory from the cleaning chemicals. Day 2. Cleaning knocks on door at 9am. I asked them...More

Thank James P
Response from Morgan P, Director of Operations at Residence Inn Dallas by the GalleriaResponded 5 days ago

Thank you for your review, James. We truly apologize for these events, as they in no way represent the service or culture that we strive to provide here at the Residence Inn. I am glad that we have been able to communicate about these issues...More

Reviewed 4 weeks ago

Ty checked us in after we had to abandon a prior hotel with a moldy air unit. He and the rest of the staff were extremely helpful and accommodating. They even saved us money! We had a service dog with us and the staff was...More

Thank JohnnyGandSuzieN
Reviewed August 17, 2018 via mobile

Omg front desk clerk TY was very awesome and helpful. I would most definitely recommend this hotel to any one. Also on top of great customer service the layout of the room is phenomenal. I can’t forget how soft and comfortable the bed was.More

Thank Toya J
Response from Morgan P, Director of Operations at Residence Inn Dallas by the GalleriaResponded 2 weeks ago

Thank you for your kind review, Toya! We are very lucky to have such great team members, such as Ty, who are ready to take care of all our guests! I will be sure to pass on your review for all the team to hear!...More

Reviewed August 16, 2018 via mobile

Friendly, very accommodating welcome at front desk. Mallory was so sweet! It was a hot day and she offered us a cold bottle water as we had to wait a bit for our room since we arrived early. The Director of Operations, Morgan offered to...More

Thank BarbHarris14
Reviewed July 31, 2018 via mobile

I’ve spent 95% of my business travel staying at the Marriott Residence Inn nationwide. This location is full of disappointments, regret to say: - at check in, toilet flusher handle loose unable to flush - no ice bucket, asked front desk. Said will send one...More

Thank Wen A
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About
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Air Conditioning
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Room types
Non-Smoking Rooms
Hotel class
Contact Information
Room types
Non-Smoking Rooms
Price range
US$102 - US$177 (Based on Average Rates for a Standard Room)
Location
United States > Texas > Dallas
Hotel class
Contact Information
Room types
Non-Smoking Rooms
Price range
US$102 - US$177 (Based on Average Rates for a Standard Room)
Location
United States > Texas > Dallas
Photos
Traveller (1)
Room & Suite (9)
Dining (5)
Business Centre & Event Rooms (1)
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Room Tips
"I recommend overlooking the pool."
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"Don't stay on 5th floor"
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