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Holiday Inn Express Hotel & Suites Dallas-Medical Center

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Holiday Inn Express Hotel & Suites Dallas-Medical Center
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82 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Dallas-Medical Center
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Showing 78: English reviews
Kissimmee, Florida
Level Contributor
66 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 27 January 2016

We were here for the Market Show, so the hotel was quite busy. The front desk clerk was very friendly upon our arrival & whoever was working would greet us or say bye when we came or went. We got our room right away. The location of the hotel is very convenient for the shows at the World Trade Center,... More 

Helpful?
Thank DisneyGal2010
McLean, VA
Level Contributor
102 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 6 January 2016

Property itself is fine. Industrial area with a title loan company and a gas station on the other corners. But it seems to cater to guests who need easy access to the nearby hospitals and Love Field. The front desk clerk was indifferent. I asked if the airport shuttle could drop me off at a car dealership the next morning... More 

Helpful?
Thank McLean4
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Dallas-Medical Center, responded to this review

Dear McLean4, Thank you for taking the time out of your day to write your review of our hotel. We are glad to know that you appreciated the overall condition of the hotel and our location. However, we’re sorry we fell below your expectations with regards to the service rendered by our front desk staff. We have taken note of... More 

London, United Kingdom
Level Contributor
69 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 30 December 2015 via mobile

We had a fabulous stay in this hotel. Nice comfortable beds and very clean rooms and toilets. The staff was very friendly and very helpful. The breakfast is complementary with your stay, I have to say that was really good for a express breakfast, eggs, pancakes, yoghurt, fruit, juices, coffee, bread, etc.. Overall I would recommend this hotel. Also you... More 

Helpful?
Thank CarlitosDuke
Arlington, Texas
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 November 2015

At arrival the front desk staff was not very friendly. I have stayed at this location twice now and the first time this same person was there and she was very friendly but not this time. Also having a room right near the elevator where you could hear it dinging all night was not very good.

Helpful?
Thank amytx84
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Dallas-Medical Center, responded to this review

Dear amytx84, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your high scores in sleep quality and rooms. However, we’re sorry we fell below your expectation regarding the front desk service which was unacceptable. We will address this concern. We take all reviews positive and... More 

San Antonio, Texas
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 29 October 2015 via mobile

Stayed here for a couple of days with a friend of mine. Overall the hotel and its staff is amazing! Snacks are left at the front desk for guests to enjoy, the continental breakfast was good, beds are comfy, our room was super clean (passed my finger swipe test even on the back of furniture and on top of room... More 

Helpful?
Thank Matt C
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Dallas-Medical Center, responded to this review

Dear Matt C, Thank you for taking the time to share your kind comments. I am delighted to know that we were able to meet your expectations when it comes to our hotel staff's service and our housekeeping. On the other hand, I sincerely apologize if the noise levels may have affected the quality of your sleep. I have sent... More 

Tokyo, Japan
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 11 October 2015

I'm currently staying at this Holiday Inn Express location, which TripAdvisor inexplicably refers to as "Medical Center" but every other place calls "Central Market". The hotel is convenient to where I'll be working for the week. The room is fairly well furnished, bathroom is clean, and the property seems up-kept. The check-in experience was entirely standard with nothing special to... More 

Helpful?
1 Thank BostonExpat
Amjad A, General Manager at Holiday Inn Express Hotel & Suites Dallas-Medical Center, responded to this review

Dear BostonExpat, Thank you for staying with us at the Holiday Inn Market Center, we enjoyed having you. I personally would like to thank you for your comments, we take every and each comment seriously and we learn everyday, our main goal is to meet and exceed our guest expectations. Hopefully you will come back and visit us. Thank you.... More 

dallas
Level Contributor
53 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 7 October 2015

We have family that lives close to Inwood area and we have stayed at the Holiday Inn Express Dallas Central Market Center many times, and over that period of time I can see that the hotel is not being kept up to the standards that I see in other Holiday Inn Express. It’s going down hill fast!! We noticed the... More 

Helpful?
2 Thank j m
Amjad A, General Manager at Holiday Inn Express Hotel & Suites Dallas-Medical Center, responded to this review

Dear J M, Thank you for staying with us, we do appreciate your business and I'm sorry that your stay was not up to your satisfaction. I want to assure you that we are working hard to meet and exceed every guest expectations and I promise you we are looking in to your comments, hope you can come back and... More 

Caloundra, Australia
Level Contributor
154 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 1 October 2015

We stayed here as it was close to Loveday to drop off our rental car at the end of our 7 week stay. Manwell was so good, he even let us follow him as we didn't know where to go. The reception staff were very helpful and accomodating. The room was clean, bed comfortable and free hot breakfast everyday. A... More 

Helpful?
Thank jennihowie
Amjad A, General Manager at Holiday Inn Express Hotel & Suites Dallas-Medical Center, responded to this review

Dear jennihowie, Thank you staying with us at the Holiday Inn Express and Suites Dallas Market Center and thank you for the great review, we really do appreciate you and enjoyed having you with us, please come back and visit us. Amjad Asaad General Manager More 

Chicago, Illinois
1 review
Reviewed 22 September 2015

Ready for this travel lesson? As I was walking on to the plane home, my cell phone rang. I looked at the caller ID and it said Dallas, TX so I answered it. The person on the other end said he was calling from the Holiday inn (I just checked out before heading to airport) he said that I left... More 

Helpful?
Thank Becky G
Amjad A, General Manager at Holiday Inn Express Hotel & Suites Dallas-Medical Center, responded to this review

Dear Ms. Becky G, Thank you for your review and the comments, we do appreciate our guest’s feedback even if they are not satisfied with their stay. I do sincerely apologize again for the phone calls that’s you received from us, we always try to help and protect our guest, and we have to inform them if we find anything... More 

Chicago, United States
Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 22 August 2015 via mobile

This is your typical Holiday Inn Express! What makes it different, is it's incredible staff. These people really go the extra mile. I love the breakfast at night program going on. They are trying harder to distinguish themselves. Keep it up.

Helpful?
Thank Keith P
Amjad A, General Manager at Holiday Inn Express Hotel & Suites Dallas-Medical Center, responded to this review

Dear Keith P, Thank you for taking the time to write us a wonderful review, we are so happy you enjoyed your stay and loved the staff and the hotel. Here at the Holiday Inn Express and Suites Dallas Market Center our goal is to serve- meet and exceed our guest's expectations. We would love to have you staying with... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Breakfast Available
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the New Holiday Inn Express Hotel & Suites Dallas Central-Market Center. We are excited to be your premier hotel while staying in the Market Center Area. Convenience and comfort are just a few of the benefits for Staying Smart at the Holiday Inn Express. Free hot breakfast to start your mornings off right as well as staying connected with our free wired and wireless hi-speed Internet are the essentials to a smart stay! Speaking of convenience, we are located right off one of Dallas major highways, I-35E and Inwood Road. You will find places you will want to visit just minutes away such as the Dallas Market Center, famous for buyers shopping in the furniture industry, as well as the American Airlines Center and West End Nightlife. Be sure to visit the Visit Dallas Website for inside information of places to visit and wonderful places to dine! Our business customers will enjoy the convenience of our hotel to places like UT Southwestern Medical Center, Parkland Hospital, ADP, Ernst & Young, Federal Express Training Center and Aetna. And what we mean by convenient, Aetna is located right next door! So travel smart, Stay Smart and enjoy the many benefits you know and love from your most global hotel brand, Holiday Inn Express Hotel & Suites- Dallas Central- Market Center. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Dallas-Medical Center

Address: 1521 Inwood Road, Dallas, TX 75247
Region: United States > Texas > Dallas
Price Range: $130 - $208 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Dallas-Medical Center 2.5*
Number of rooms: 89
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Dallas-Medical Center
Holiday Inn Express Hotel & Suites Dallas-Medical Dallas
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Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites Dallas-Medical Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Even numbered rooms face the Highway”
 of 5 bubbles DisneyGal2010, 27 Jan 2016 | Read review
“Try to get something with easy access to the liquor stores”
 of 5 bubbles BostonExpat, 11 Oct 2015 | Read review
“Do not let them give you room #409”
 of 5 bubbles jm976, 7 Oct 2015 | Read review
“Check your room for items left behind”
 of 5 bubbles beckyg185, 22 Sep 2015 | Read review
“Choose a rom on the backside if avail (opposite fwy)”
 of 5 bubbles ChristopherW999, 27 Aug 2014 | Read review
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