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All reviewspull out couchdouble roomgreat hotelworking orderstaff was friendly and helpfuldefinitely stay here againclose to downtownthe rooms were niceair conditionercontinental breakfastconvenient locationfront desk staffwalmarthousekeepingsinklinens
The breakfast was good and the choice of items was good. The front desk staff was friendly and helpful. The room was clean and the room was quite; (Stay on the opposite of traffic). The bed was very firm and comfortable.
Very clean hotel. Nice comfortable beds with nice pillows. Staff was friendly and helpful. The only thing I will say is I wasn’t completely thrilled with the continental breakfast. It was a little underwhelming and not many healthy options. There was some hard boiled eggs...More
This was our second stay for annual conference. Hotel is relatively new.
Good value - nice breakfast , clean rooms and great location
Recommended for Arlington, Texas area
We didn’t use pool area or fitness room
Great location, close to downtown Dallas and Arlington for many attractions in the area. Also the sales lady Raquel was extremely polite and made booking simple and stress free. It was by far the easiest process I have ever had booking through a group sales...More
Showed up with my confirmation number from hotels.com and the clerk came out eating (a Big Mac or something) and ask for my name then said we don’t have a room for you. What? I have a confirmation? Sorry we don’t have a room for...More
Thank A TripAdvisor Member
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Dallas WestResponded October 31, 2017
Hello Valued Guest,
Thank you for leaving a review. I am very sorry that your reservation and the level of service you received left a bad impression of our property. Your comments are highly valuable to us and will assist us in our continuous efforts...More
From our property, Make a right turn onto North Cockrell Hill Road and make a left onto I-30. Take I 30 heading West towards Arlington. Take the North Wet N Wild Way Exit and then proceed to AT&T Way to Legends Way and there... More
From our property, Make a right turn onto North Cockrell Hill Road and make a left onto I-30. Take I 30 heading West towards Arlington. Take the North Wet N Wild Way Exit and then proceed to AT&T Way to Legends Way and there you are.
I recommend either calling a Taxi or taking an Uber or Lyft to prevent any headaches with trying to find parking or payment of an excessive price tag for parking.
If you decide to drive, I suggest leaving early to get a great parking spot and so you can walk around the stadium to enjoy the sights.
Please let us know if you need anything else.
-Gerry T. - General Manager
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"Stay on the opposite of the hotel from the expressway"