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All reviewshi expressroom was spaciouspull out couchgreat hotelworking orderstaff was friendly and helpfuldefinitely stay here againclose to downtownair conditionercontinental breakfastconvenient locationwalmarthiehousekeepingsinkconcert
Very clean hotel. Nice comfortable beds with nice pillows. Staff was friendly and helpful. The only thing I will say is I wasn’t completely thrilled with the continental breakfast. It was a little underwhelming and not many healthy options. There was some hard boiled eggs...More
I travel to Dallas several times each year and I am never disappointed with the staff at Holiday Inn - Dallas West! The room is clean, the towels are clean smelling, and the breakfast and coffee hit the spot every morning.
Great location, close to downtown Dallas and Arlington for many attractions in the area. Also the sales lady Raquel was extremely polite and made booking simple and stress free. It was by far the easiest process I have ever had booking through a group sales...More
Showed up with my confirmation number from hotels.com and the clerk came out eating (a Big Mac or something) and ask for my name then said we don’t have a room for you. What? I have a confirmation? Sorry we don’t have a room for...More
Thank A TripAdvisor Member
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Dallas WestResponded 31 October 2017
Hello Valued Guest,
Thank you for leaving a review. I am very sorry that your reservation and the level of service you received left a bad impression of our property. Your comments are highly valuable to us and will assist us in our continuous efforts...More
It is a good hotel with excellent location, with near convenient stores and restaurants, near highway and near Dallas downtown. Didn't like the housekeeping support, asked about how to turn of the air conditioner and just move her shoulder and mouth. Had to call Sonia...More
From our property, Make a right turn onto North Cockrell Hill Road and make a left onto I-30. Take I 30 heading West towards Arlington. Take the North Wet N Wild Way Exit and then proceed to AT&T Way to Legends Way and there... More
From our property, Make a right turn onto North Cockrell Hill Road and make a left onto I-30. Take I 30 heading West towards Arlington. Take the North Wet N Wild Way Exit and then proceed to AT&T Way to Legends Way and there you are.
I recommend either calling a Taxi or taking an Uber or Lyft to prevent any headaches with trying to find parking or payment of an excessive price tag for parking.
If you decide to drive, I suggest leaving early to get a great parking spot and so you can walk around the stadium to enjoy the sights.
Please let us know if you need anything else.
-Gerry T. - General Manager
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"Our room was on 3rd floor and very accessible to stairs and elevator"