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Holiday Inn Express Hotel & Suites Dallas West

Traveller (15)
Room & Suite (30)
Dining (5)
Hotel website
4321 Communications Dr, Dallas, TX 75211-1300 See on map
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
2.5 Star accommodation
Additional information
Hotel website
Offers from Holiday Inn Express Hotel & Suites Dallas West
Special Offer:Annual Sale
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Dec. 23Dec. 24
1 room, 2 adults, 0 children
Standard Room
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Reviews (124)
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All reviews staff was friendly and helpful close to downtown air conditioner continental breakfast comfortable beds front desk staff housekeeping
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1 - 5 of 120 reviews
Reviewed 2 days ago

The facilities are fine and met our expectations. The front desk staff quickly resolved one issue we had with our room and made sure it was right. Breakfast was pretty good and the breakfast dining area is roomy. The location is pretty convenient to the...More

Date of stay: December 2018
Thank DerekfromAtlanta
Hotel's Favourite
Reviewed March 5, 2018 via mobile

Very clean hotel. Nice comfortable beds with nice pillows. Staff was friendly and helpful. The only thing I will say is I wasn’t completely thrilled with the continental breakfast. It was a little underwhelming and not many healthy options. There was some hard boiled eggs...More

Date of stay: March 2018
1  Thank acianflocco
Reviewed September 30, 2018

Disappointed is putting it mildly. No need for the manager to respond here. You can't be bothered to set up your voice mail nor return calls so don't come on here and act like you care. If it was just me, I might think differently...More

Date of stay: August 2018
Thank EC170131
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Dallas WestResponded October 14, 2018

Hi EC170131, Thanks for taking the time to write us a review. We pride in ensuring the joy of travel at Holiday Inn and I'm sorry to learn that lapses with the staff's service and breakfast selection prevented you from completely having a good time....More

Reviewed July 22, 2018 via mobile

We were there for a basketball tournament. Over the weekend a vehicle was stolen and several others broken into. Our vehicle back seats were taken. The next night another families seat was taken from their car. The front desk lied to us when I asked...More

Date of stay: July 2018
4  Thank Denise G
Reviewed May 2, 2018

The breakfast was good and the choice of items was good. The front desk staff was friendly and helpful. The room was clean and the room was quite; (Stay on the opposite of traffic). The bed was very firm and comfortable.

Date of stay: March 2018
Thank Rendell W
View more reviews
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Free Parking
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Meeting Rooms
Laundry Service
Non-Smoking Hotel
Breakfast Available
Dry Cleaning
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Tennis Court
Price range
US$82 - US$127 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Price range
US$82 - US$127 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Traveller (15)
Room & Suite (30)
Dining (5)
Pool & Beach (3)
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Questions & Answers
Ask a question
November 11, 2015|
Response from Gerry T | Property representative |
From our property, Make a right turn onto North Cockrell Hill Road and make a left onto I-30. Take I 30 heading West towards Arlington. Take the North Wet N Wild Way Exit and then proceed to AT&T Way to Legends Way and there... More
Room Tips
"Stay on the opposite of the hotel from the expressway"
May 2, 2018
Read review
"Our room was on 3rd floor and very accessible to stairs and elevator"
Feb. 25, 2017
Read review
"Street noise was not an issue facing the front of the building so it's likely not ever a problem."
Jan. 8, 2017
Read review
"We were on the fourth floor. It was very quiet up there."
Aug. 23, 2016
Read review
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