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Hilton Dallas Park Cities

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Hilton Dallas Park Cities
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587 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Dallas Park Cities
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Showing 579: English reviews
New Braunfels, TX
Reviewed 26 October 2016

We arrived late on a Saturday afternoon to attend an SMU football game that evening. We checked in and left for the game immediately so we did not spend time in the room until we returned late in the evening. The hotel has pretty nice public area and the bedroom was pretty nice. Our two biggest complaints are with the...

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Helpful?
Thank UHCougar82
Sean K, General Manager at Hilton Dallas Park Cities, responded to this review

Dear UHCougar82 I apologize for the challenges your experienced during your stay with us. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Please feel free...

Austin, United States
Reviewed 19 October 2016

I've stayed in this hotel many times, but don't know that I will stay again, at least until the rooms are remodeled. Room 909 was not worth the money. Worst TV I've seen in some time. HVAC wasn't cold, and the restroom was far from great.

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Helpful?
Thank Will S
Reviewed 18 October 2016

If your in the north Dallas area, I would strongly recommend this hotel. It is in the Highland Park area. There are shops that you can walk to or North Park Mall is just a few miles away. The hotel is clean with a very friendly staff. They have a small bar in the lobby with drinks and TV's. The...

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Helpful?
Thank Robin L
Sean K, General Manager at Hilton Dallas Park Cities, responded to this review

Thank you for your response and recommendation of our hotel. Our staff's goal is to make sure our guests are welcomed and enjoy their stay. Look forward to having you back with us soon.

Celina, Texas
Reviewed 17 October 2016

We stayed at the Park City Hilton for a quick weekend anniversary celebration. The staff picked up on the fact it was our anniversary and left a beautifully decorated Happy Anniversary card along with champagne and strawberries in the room when we returned from dinner. The alcove 10th floor room was simple but spacious and very clean. We also really...

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Helpful?
Thank Jeremy W
Sean K, General Manager at Hilton Dallas Park Cities, responded to this review

Thank you for choosing our hotel to celebrate your Anniversary. It is our pleasure to make your stay memorable and that you had an exceptional stay. Our staff's goal is to accommodate our guests and help in any way to make their special day, just that - Special !!! Hope to see you on your next Anniversary.

Thibodaux, Louisiana
Reviewed 9 October 2016

This is the place we will stay whenever visiting Dallas. The location is perfect. The hotel is very clean and the staff is very accommodating. The meals at The Grain are very good especially the breakfast buffet.

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Helpful?
Thank Mark T
Sean K, General Manager at Hilton Dallas Park Cities, responded to this review

It is our pleasure to accommodate you during your stays and that our staff has been there to assist you. Our Chef does an amazing job in presenting the meals in Grain, and we appreciate you recognizing his efforts. Look forward to your future returns.

Wichita Falls, United States
Reviewed 5 October 2016

Excellent hotel. Have stayed there many times by choice. They are outstanding in all areas. Have stayed in most rooms and love them all..... Staff are great and I often get up graded. They hotel is very easy to get in and out of and centrally located in a great location.

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Helpful?
Thank Brian H
Sean K, General Manager at Hilton Dallas Park Cities, responded to this review

Appreciate your wonderful comments. Our goal is to make our guests feel comfortable and to enjoy their stay. Thank you for making your choice to stay with us and we look forward to your future stays.

Wheelersburg, Ohio
Reviewed 4 October 2016

Great hotel with great staff in a wonderful location ! I would definitely recommend this hotel. Nice safe area with some good restaurants, parks and shopping places. Good location to get around the city.

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Helpful?
Thank Brenda M
Sean K, General Manager at Hilton Dallas Park Cities, responded to this review

Appreciate your comments. Our boutique hotel is set in a great location and surrounded by many restaurants, shopping and entertainment. We are glad that you enjoyed your stay and that our staff was there to make your stay enjoyable. Please come back in the future.

New Orleans, Louisiana
Reviewed 3 October 2016

Great place to stay. Shopping and food with in walking distance. Hotel was clean and modern. We arrived eairly and were taken care of until rooms were ready. Accomodating staff. Loved the salt hand wash in the bathroom.

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Helpful?
Thank U5395YDjenniferw
Sean K, General Manager at Hilton Dallas Park Cities, responded to this review

We appreciate your response. Our staff strives to meet their goal of satisfying the guest and make the guest have pleasant memories of their stay. We hope you will stay with us again in the future.

Little Rock, Arkansas
Reviewed 29 September 2016

This hotel (excluding the lobby) is old and tired - in need of updating. This was our first stay at this Hilton property, and most likely out last. The bathroom was a mess. Ceiling needs to be painted - tub (yes, no stand alone shower) would not drain. Asked management to send someone to check...assuming they did, but still didn't...

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Thank Luttrell
Reviewed 27 September 2016 via mobile

Not happy at all. The air conditioning in the room did not work well at all. It was cool but never reached the temp it was set to. The room had stains on he bathroom wall. There was trash around the bed skirt. The dust around the back of the furniture in the room was disgusting. To top it off,...

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Helpful?
1Thank Michael K
Sean K, General Manager at Hilton Dallas Park Cities, responded to this review

Dear Michael K We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Hilton Dallas Park Cities is a Four-Diamond boutique hotel between Highland Park and Preston Hollow neighborhoods, north of downtown Dallas, and minutes from SMU, Love Field and DFW airports, and NorthPark Shopping Center. Hotel is within walking distance to Preston Center with over 180 retail, dining, and nightlife destinations. Hotel features 224 rooms and 46 executive rooms, roof-top heated pool, 2,000 sq ft fitness center, restaurant and bar, and 12,000 sq ft of meeting space. ... more   less 

Additional Information about Hilton Dallas Park Cities

Address: 5954 Luther Ln, Dallas, TX 75225-5907
Region: United States > Texas > Dallas
Price Range: $162 - $361 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Dallas Park Cities 3.5*
Number of rooms: 224
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotels.com, Expedia, Priceline, TripOnline SA, Travelocity, Orbitz, Odigeo and Jetsetter so you can book your Hilton Dallas Park Cities reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Dallas Park Cities Hotel Dallas
Hilton Hotel Dallas
Hilton Park Cities Hotel Dallas
Dallas Hilton
Hotel Style:
#18 Family Hotel in Dallas
#27 Romantic Hotel in Dallas
#36 Business Hotel in Dallas
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Dallas Park Cities staff and other travellers.
3 questions
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Questions? Get answers from Hilton Dallas Park Cities staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room oppisite the building construction. Executive floor is no big deal”
 of 5 bubbles N4773RJrobertd, 16 Nov 2016 | Read review
“Examine the room before unpacking your bags...”
  • scum-line was present before taking a shower!
 of 5 bubbles UHCougar82, 26 Oct 2016 | Read review
“Upper floor rooms. Lots of construction going on around the Hotel, so ask about room away from that.”
 of 5 bubbles 340MichaelW, 19 Sep 2016 | Read review
“Ask for what you want”
 of 5 bubbles S7876WJchrisp, 16 Jun 2016 | Read review
“Rooms away from the elevator might be better.”
 of 5 bubbles RDNelson, 25 May 2016 | Read review
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