We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton Dallas Park Cities

Save
Traveller (70)
Room & Suite (131)
Dining (48)
Nearby Hotels
See allSee all
Overview
  • Excellent49%
  • Very good28%
  • Average13%
  • Poor7%
  • Terrible3%
Travellers talk about
“preston center”(13 reviews)
“front desk”(80 reviews)
“valet parking”(47 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Visit Hotel Website
Offers from Hilton Dallas Park Cities
Special Offer: SMU Special Vistors Rate
Hotel deals
Offers from Hilton Dallas Park Cities
Special Offer: SMU Special Vistors Rate
Hotel deals
Nearby Hotels
See allSee all
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 10 partner sites to see rooms from US$166.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Dallas hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "9ef0360c130d4db2a02bfce7b602489a", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":217721,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[43759825],"additionalContentIds":[],"pollCount":0,"checkin":{"day":6,"month":5,"year":2018},"checkout":{"day":7,"month":5,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":166,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"9ef0360c130d4db2a02bfce7b602489a","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":184,"lowestMetaPrice":166,"additionalPartner":false,"highestMetaPriceDisplay":184,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":184,"lowestMetaPrice":166,"highestMetaPriceDisplay":184,"hotelName":"Hilton Dallas Park Cities","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjllZjAzNjBjMTMwZDRkYjJhMDJiZmNlN2I2MDI0ODlhIiwiQUlLIjoiNzczZWNkYmUwOGZjNDkzNjk3Mzg2NTRmOWJiYzYwNjYifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "06/05/2018", "checkOut": "07/05/2018", "lowestPrice": "US$166", "hasDates": true, "hacComplete": true, "contentIdMappings": {"43759825":"HiltonImages"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (760)
There are newer reviews for Hilton Dallas Park Cities
See the most recent reviews
Filter reviews
746 results
Traveller rating
354
212
99
55
26
Traveller type
Time of year
LanguageEnglish
More languages
354
212
99
55
26
Show reviews that mention
All reviewspreston centerfront deskvalet parkingexecutive levelgreat hotelhighland parkrestaurants and shoppingwithin walking distanceconvenient locationrooftop poolvalet stafflove fieldbusiness travelereasy accessbed was comfortablebusiness tripfitness center
FilterEnglish
Updating list...
41 - 45 of 746 reviews
Reviewed 6 December 2017

We very much enjoyed our recent stay at the Hilton Dallas/Park Cities. The hotel is beautiful, the room clean, and the staff, especially Alex, was very welcoming and willing to go the extra mile to make our stay extremely comfortable.

Review collected in partnership with Hilton Hotels & Resorts
Thank David And Jenni... L
Response from Sarah M, Director of Rooms at Hilton Dallas Park CitiesResponded 8 December 2017

We appreciate your comments and thank you for taking the time to recognize one of our truly valuable team members. We certainly love to hear that you enjoyed your stay and look forward to your return.

Reviewed 2 December 2017

Plusses: Location, hotel design, very good staff, very good food and beverage, valet staff Negatives: Valet parking is a hassle when; especially between 4 and 8 pm; plumbing and light fixture problems in our room.

Review collected in partnership with Hilton Hotels & Resorts
Thank Pvirden
Response from Sarah M, Director of Rooms at Hilton Dallas Park CitiesResponded 4 December 2017

Thank you for your thoughtful feedback. I apologize for the inconveniences you encountered during your stay. I will make sure these issues are addressed with our team members so that we can correct and improve these areas.

Reviewed 30 November 2017

Set up a special stay for family to go to a Ballet, pre ordered a wine and cheese tray all 2 weeks in advanced, told my wife didn't have a room at check-in.. Valet boss was rude (it was taking too long to gather luggage...More

Review collected in partnership with Hilton Hotels & Resorts
Thank stever1197
Response from Sarah M, Director of Rooms at Hilton Dallas Park CitiesResponded 1 December 2017

Thank you for your review. Your feedback is important to us as it gives us an opportunity to improve our service. We take your comments seriously and hope to have the opportunity to deliver the experience you have come to expect from Hilton in the...More

Reviewed 26 November 2017

Poor service to no service on the concierge floor. 20 minutes to get my car out of valet, extremely slow wifi, had to have my key remaid four times. Poor television reception. No service or recognition for Hilton Honors gold membership. Overall poor service.

Review collected in partnership with Hilton Hotels & Resorts
Thank Michael S
Response from Sean K, General Manager at Hilton Dallas Park CitiesResponded 27 November 2017

I apologize for the inconvenience you have encountered during your stay. I will make sure that these issues are discussed with our team members so that we can correct and improve these areas. Appreciate your feedback as it has been very helpful.

Reviewed 20 November 2017

Beds and sheets are extremely uncomfortable. Otherwise the hotel is fine for the business traveler, the staff is friendly and courteous, especially the bar and restaurant staff. I would recommend this hotel to a traveler, but STRONGLY encourage the company to reconsider the comfort of...More

Review collected in partnership with Hilton Hotels & Resorts
Thank hanks930
Response from Sean K, General Manager at Hilton Dallas Park CitiesResponded 27 November 2017

Thank you for your review. Your feedback is important to us as it gives us an opportunity to improve our goods and services. We take your comments seriously and will evaluate your concerns. We look forward to having you as our guest again in the...More

View more reviews
Nearby Hotels
See allSee all
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Concierge
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
US$153 - US$295 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Family Hotel in Dallas
#27 Romantic Hotel in Dallas
#36 Business Hotel in Dallas
Room types
Non-Smoking Rooms
Details
Price range
US$153 - US$295 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Family Hotel in Dallas
#27 Romantic Hotel in Dallas
#36 Business Hotel in Dallas
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (70)
Room & Suite (131)
Dining (48)
Pool & Beach (2)
Amenities (54)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Jmolu4
20 July 2017|
AnswerShow all 6 answers
Response from Erica S | Reviewed this property |
We did not use the pool and honestly, have no idea if there was a pool. We have been there in the fall and late winter so no pool interest. They are nice enough where I bet if they do have a pool they'd figure out a way to... More
1
Vote
James B
22 November 2016|
Answer
Response from Sean K | Property representative |
Good evening. We have 224 guest rooms.
0
Votes
Mary Ann B
4 August 2016|
AnswerShow all 3 answers
Response from Jon T | Reviewed this property |
It is in the downtown area with everything else, such as the arena & jfk memorialnl. if you take a uber or taxi you'll be fine, juat don't rely on the transportation, it's not reliable at all.
0
Votes
Room Tips
"Ask for rooms on a higher floor"
Read review
"The rooms were very quiet, but the bar could get loud."
Read review
"Rooms in back may be a little quieter so you don't hear the highway traffic."
Read review
"Ask for an end room such as #927. 10th floor is cool because exec lounge is on floor 10."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing