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W Dallas Victory Hotel

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#50 of 197 Hotels in Dallas
Certificate of Excellence
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1 room 2 adults 0 children
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W Dallas Victory Hotel
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902 Reviews from our TripAdvisor Community

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Showing 891: English reviews
Broken Arrow, Oklahoma, USA
Reviewed 25 November 2013

Extremely happy with the service at the W Dallas! W. Dallas had balloons, cupcakes, pop rocks and cans of root beer waiting for my daughter and niece when we went up to our room! The girls felt like rock stars with our view from the 14th floor as well. The meal at Cook Hall was incredible! I look forward to...

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Helpful?
Thank Shariffa2013
GMDarrylJett, General Manager at W Dallas Victory Hotel, responded to this review

Hi Shariffa, Thanks for such an amazing review. I am thrilled we made your daughter's birthday memorable. Every guest is a "rock star" , and should be treated that way. We look forward to seeing you again next year for her birthday. Let's make it a tradition! Sincerely, Darryl Jett, General Manager

Austin, Texas, United States
Reviewed 25 November 2013

I had a prepaid room for two nights reserved 6 months in advance. I drove up from Austin to see a concert with my girlfriends and arrived to check in. The manager, Jason [--] , repeatedly told me my "credit card had been denied, why would my credit card be denied, of course I can't have the last room available,...

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1Thank Kristi M
Dubai, United Arab Emirates
Reviewed 21 November 2013

From being told that my pre-booked, reserved and paid-for room had been sold, to door staff who don't know where in the neighbourgood to get a cup of coffee, to wait staff in the restaurant who are way too keen to upsell a bottle of win ("I can make you a deal on this one!") to a simply lousy double...

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Helpful?
Thank david t
GMDarrylJett, General Manager at W Dallas Victory Hotel, responded to this review

David T., Thank you for your feedback. I am disappointed to hear your stay was not up to par. This is certainly not standard, and we appreciate the opportunity to follow-up on this. I'd like to discuss your experience with you, personally. Please reach out to me directly, gmdarryl.jett@whotels.com. I look forward to hearing from you. Sincerely, Darryl Jett, General...

Odessa, Texas, United States
Reviewed 18 November 2013

Very stylish and sophisticated upscale hotel! The Staff Members from Valet to Management are all extremely professional and customer service oriented. Great bar and restaurant with lots of energy and the feel of a classy environment. The rooms are great and offer a very stylish theme to downtown Dallas, TX. Definitely recommend, especially if you are attending an event at...

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Helpful?
Thank LeeAnn C
GMDarrylJett, General Manager at W Dallas Victory Hotel, responded to this review

Hi LeaeAnn C., Thanks for taking a moment to tell us about your great stay, and helping us spread the word to others. It thrills me to hear you loved everything from check-in to check-out., and our team was able to give you the real W experience. We very much appreciate feedback like yours to gauge our performance. See you...

Austin, Texas
Reviewed 17 November 2013

Definitely one of the better run, more stylish, and sophisticated W branded Starwood properties. Great location close to all of the new excitement in Downtown Dallas. Rooms are well appointed, modern, and the staff is typical W .. Classy enough, though that corporate behavior guidebook is never too far away. Two complaints: the shower mechanism was the worst I've ever...

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Helpful?
Thank RobertGrunnah
GMDarrylJett, General Manager at W Dallas Victory Hotel, responded to this review

Hello Robert Grunnah, Thanks for taking a moment to tell us about your recent stay at W Dallas - Victory. We appreciate your kind comments and have passed them along to our team. As with all feedback, we welcome acknowledge areas for improvement. It truly helps us improve our business and integrity of our brand. We look forward to your...

Richardson, Texas
Reviewed 14 November 2013

My wife and I stayed here for our wedding night this November. This was our second stay at the W Dallas Victory, and just as before, we were extremely happy with it. We were in an Extreme WOW Suite, and it was pretty amazing. The service was very good, I checked in early in the day and the staff was...

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Helpful?
Thank Christian B
Reviewed 12 November 2013

We just recently stayed at this hotel with our kids. We asked for adjoining rooms but could not be accommodated. The front desk instead upgraded one of our rooms to the corner suite. It was absolutely gorgeous with a great view of the American Airlines stage area and even an outdoor deck. The beds were comfortable and bathroom was modern....

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1Thank Ninninny7
Dallas, Texas
Reviewed 9 November 2013 via mobile

We paid 800 for a room at the dallas W and we waited 20 minutes for a drink at the bar and was over looked 3 times for people who are not staying at the bar who spent 12 dollars for 2 drinks. If you don't like techno music and grind dancing and a hotel ran by a 19 year...

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2Thank Ticder
GMDarrylJett, General Manager at W Dallas Victory Hotel, responded to this review

Ticder, I am sorry to hear your most recent experience was not up to W standard. We strive to exceed all customer service and guest expectations, and can guarantee this is not typical for W Dallas. We do care about your stay and look to resolve any issues you may have. I would like to speak with you about your...

Dallas, Texas
Reviewed 7 November 2013

This was a great way to spend the new years event in Downtown Dallas with all day activities and exclusive view to fireworks display in front of the AA Center. The crowd wasn't as bad inside compared to the crowd outside the promises.

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Helpful?
Thank JayDmz2013
GMDarrylJett, General Manager at W Dallas Victory Hotel, responded to this review

Hi JayDmz2013, Thanks for sharing your NYE experience with us. We do it up big here at W Dallas and are planning an even bigger celebration to bring in 2014! Check back with us soon for great room packages and party plans to ring in the new year with us again. Cheers, Darryl Jett, General Manager

Reviewed 6 November 2013 via mobile

The W Hotel was quite the nostalgic experience. It was as if we were grade A movie movie stars! The staff the set the beautiful people & the food was was just simply amazing! I could have just moved in & never missed my home. The modern day decor was just exquisite. The downtown Dallas New Years experience was simply...

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Helpful?
Thank MrsLisaDMZ
GMDarrylJett, General Manager at W Dallas Victory Hotel, responded to this review

Hello MrsLizaDMZ, Wow! I love hearing about memorable experiences like yours. We strive to make NYE special for each individual guest, so be sure to come early this year and stay awhile. We're planning an even bigger celebration - champagne toasts, fire works, live music in Victory Plaza and a big party in Altitude. Check in with you soon for...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
There is simply no better place to hang your hat (cowboy or otherwise) than the W Dallas-Victory. When in Texas, go big-as in bigger, bolder and brasher at W Dallas - Victory. Our unique and subtle touches including lasso sculptures and armadillo skin embellishments will have you saying WOW at every turn. Just minutes from visionary museums and popular festival sites, our Dallas hotel is the perfect choice for leisure and business travelers alike. ... more   less 

Additional Information about W Dallas Victory Hotel

Address: 2440 Victory Park Lane, Dallas, TX 75219
Region: United States > Texas > Dallas > Oak Lawn
Price Range: $360 - $610 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — W Dallas Victory Hotel 4*
Number of rooms: 252
Reservation Options:
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Also Known As:
w Hotels Dallas
w Hotel Dallas Tx
Hotel Style:
#11 Spa Hotel in Dallas
#20 Business Hotel in Dallas
#27 Luxury Hotel in Dallas
#35 Romantic Hotel in Dallas
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Questions & Answers

Here's what travellers have asked, with answers from W Dallas Victory Hotel staff and other travellers.
5 questions
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Terral, Oklahoma
New York
10 months ago
Dallas, Texas
over a year ago

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Questions? Get answers from W Dallas Victory Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I might choose a high floor because the bar area can be noisy until about 10pm.”
 of 5 bubbles ivyhaver, 14 Feb 2017 | Read review
“The hotel has a great nightlife, but we never even heard a peep from our room!!”
 of 5 bubbles abbyb802, 1 Feb 2017 | Read review
“Definitely worth upgrading to a suite”
  • Bed and sofa on one side of the suite
  • Large outdoor balcony with chaise
  • Dining table on other side of the suite
 of 5 bubbles 78jasons, 6 Jan 2017 | Read review
“All rooms are awesome! However, try to get a corner room near the American Airlines Center”
 of 5 bubbles falisap, 14 Nov 2016 | Read review
“1527 had wonderful views!”
 of 5 bubbles ihatefakenames, 3 Nov 2016 | Read review
5 of 5