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The Fairmont Dallas

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#17 of 200 Hotels in Dallas
Certificate of Excellence
GreenLeadersGold level
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1 room 2 adults 0 children
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The Fairmont Dallas
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1,816 Reviews from our TripAdvisor Community

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There are newer reviews for The Fairmont Dallas
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Showing 1,764: English reviews
Reviewed 2 weeks ago via mobile

Despite of having room on the 17th floor, I was not roomed or explained any room facilities. My shower door would not close so the water was overflowing making the floor wet. The sink had cracked line. No water other than Fiji to buy for $7!!! Bar was good with good selection of snacks.

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Helpful?
Thank Anjana P
FairmontDallas, Manager at The Fairmont Dallas, responded to this review

Thank you for your feedback of your stay. We hope that you'll have another opportunity to stay with us and enjoy the bar area again.

Reviewed 2 weeks ago via mobile

Great rate. Front desk needed help during peak check in. Staff was great. Very attentive, helpful, and knowledgeable about the area. 32.00 per night valet seemed pricey only because lack of options. We would definitely stay again.

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Helpful?
Thank Joey M
FairmontDallas, Manager at The Fairmont Dallas, responded to this review

Thank you so much for your review. We're so pleased to hear that our staff took care of you. We look forward to having you stay with us again!

San Antonio, Texas
Reviewed 2 weeks ago

Fairmont is a lovely, comfortable hotel with helpful staff and attractive environment that accommodates medium size conferences particularly well. The business center, run by UPS, offers a basic package of services at a reasonable price. Like, if you are a conference presenter, being able to use their computers and internet to download updated dropbox files in MS Office and print...

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Helpful?
Thank Jim H
FairmontDallas, Manager at The Fairmont Dallas, responded to this review

Thank you so much for your honest feedback and return visit. We're so glad that you enjoyed your stay with us as well as our many amenities. We look forward to having you stay with us again very soon!

Biddeford
Reviewed 3 weeks ago

The hotel is very nice but it is expensive. Starbucks downstairs that has limited hours. room was very clean and the employees are very nice. Parking is $32 per day. Gift shop downstairs is very nice.

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Helpful?
Thank 207melissa
FairmontDallas, Manager at The Fairmont Dallas, responded to this review

Thank you so much for your review. We hope that you'll stay with us again in the future!

Dallas
Reviewed 3 weeks ago

My wife and I used credit card points to book a suite recently. This is the second time we've done this, and both times we were highly impressed. Our room key was waiting when we drove up. Champagne and chocolate covered strawberries were waiting for us when we arrived, I assume because I mentioned we were celebrating our anniversary. Our...

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Helpful?
Thank Enduro338
FairmontDallas, Manager at The Fairmont Dallas, responded to this review

Thank you so much for your review! We're so glad that our staff pampered you during your anniversary stay with us. We hope that you'll come back every year!

Georgetown, Texas
Reviewed 4 weeks ago

I have wanted to stay here over the years just to check out the location as well as see one of the older, well known Dallas hotels. I got a great deal on Priceline so I drove up and stayed one night while visiting friends. Check in was smooth, if a little slow. At 430 in the afternoon, the front...

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Thank poodleone
FairmontDallas, Manager at The Fairmont Dallas, responded to this review

Thank you so much for your feedback. We are so glad that you enjoyed your stay with us and all of our amenities. We hope that you'll have another opportunity to stay with us again!

Reviewed 4 weeks ago via mobile

The location for the Fairmont is fantastic in Downtown Dallas - we could walk to a lot of nice dining from the hotel. They are super all the way around, beautiful decor, great service, and nice amenities. A Starbucks is in the hotel and the bar is nice. Our room was very comfortable and clean. Quiet and perfect - a...

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Thank KristiGolden
FairmontDallas, Manager at The Fairmont Dallas, responded to this review

Thank you so much for your fantastic review! We are so glad that you enjoyed your stay with us and downtown Dallas. We hope that you will stay with us again in the near future!

London
Reviewed 4 weeks ago via mobile

A really very average 4 star hotel. Service was well-meaning but a bit clueless - and certainly not slick. Rooms were a slight improvement on the average motel, but not much better. Am sure there are better hotels in this town - not sure I would bother coming back. The bar staff were helpful and friendly I guess.

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Helpful?
Thank FrequentlyFussy
FairmontDallas, Manager at The Fairmont Dallas, responded to this review

Thank you for your feedback. We hope that you will return in the future so that we may have another chance to impress you.

Reviewed 16 February 2017 via mobile

This Hotel is phenomenal for a romantic "just because"! The rooms and upgrades are amazing and the pool on the roof is outstanding. The Pyramid Restaurant is a must dine! The food I would rate over a 5 star! The service is outstanding. The employees cater to your every need. Don't be afraid to ask, there is nothing to small...

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Helpful?
Thank KrickettAmyMiles
FairmontDallas, Manager at The Fairmont Dallas, responded to this review

Thank you so much for your fantastic feedback! We are so pleased to hear that our team made your stay extra special. We look forward to having you stay with us again very soon!

Memphis, Tennessee
Reviewed 14 February 2017

I stayed in this hotel in early February for three nights while attending a convention. Overall, the hotel is nice and well-kept which you would expect given the cost to stay there. The quirks I encountered were in my room. The thermostat did not seem to control the temperature no matter how I adjusted it. The television was a bit...

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Helpful?
Thank Joseph W
FairmontDallas, Manager at The Fairmont Dallas, responded to this review

Thank you so much for your review and taking the time to let us know about your stay. We are so glad that our team took care of all your needs. We hope that you will stay with us again in the future!

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
In Texas we do things in a big way, and The Fairmont Dallas is no exception amongst hotels in Dallas, TX. In this modern city of soaring skyscrapers, The Fairmont Dallas luxury hotel sets the standard for style and elegance. With our ideal location in the heart of the Downtown Dallas Arts District, we are situated just moments from incredible fine dining, shopping, arts and world-class entertainment. Newly redesigned luxurious guest rooms and suites offer warm hospitality, modern décor and that special Texas flair for an unrivaled travel experience. Fairmont Gold, an exclusive boutique lifestyle experience, is designed to fulfill the needs of the discerning business executive and leisure traveler, with elite lounge access and all of the comforts of home. Enjoy The Pyramid Restaurant & Bar’s four-star cuisine and a Starbucks conveniently located on the lobby level. ... more   less 

Additional Information about The Fairmont Dallas

Address: 1717 N Akard St, Dallas, TX 75201-2301
Region: United States > Texas > Dallas
Price Range: $247 - $492 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Fairmont Dallas 4*
Number of rooms: 545
Reservation Options:
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Also Known As:
The Fairmont Dallas Hotel Dallas
Fairmont Dallas
Dallas Fairmont
Hotel Style:
#3 Green Hotel in Dallas
#8 Family Hotel in Dallas
#9 Romantic Hotel in Dallas
#13 Business Hotel in Dallas
#14 Luxury Hotel in Dallas
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Questions & Answers

Here's what travellers have asked, with answers from The Fairmont Dallas staff and other travellers.
20 questions
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Dallas, Texas
Dallas, Texas
1 month ago
14 days ago

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Questions? Get answers from The Fairmont Dallas staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our small room in the 6 floor was dark and noisy, try higher floors.”
 of 5 bubbles sebipla, 20 Mar 2017 | Read review
“Ask for a room higher up, the views are great at night.”
 of 5 bubbles michaelcW6107TO, 15 Mar 2017 | Read review
“I cannot say what would be the best rooms. I was next to the elevator, but did not hear it and was not bothered by traffic near the room”
 of 5 bubbles Markkamleiter, 8 Mar 2017 | Read review
“As high up as possible to enjoy the city lights.”
 of 5 bubbles Enduro338, 1 Mar 2017 | Read review
“Upper floor, away from elevators”
  • Day view from room 1112 South Tower
  • Night view from room 1112 South Tower
 of 5 bubbles poodleone, 24 Feb 2017 | Read review
5 of 5