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The Fairmont Dallas

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#17 of 200 Hotels in Dallas
Certificate of Excellence
GreenLeadersGold level
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1 room 2 adults 0 children
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The Fairmont Dallas
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1,817 Reviews from our TripAdvisor Community

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There are newer reviews for The Fairmont Dallas
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Showing 1,765: English reviews
Texas
Reviewed 14 June 2015

Stayed here for two nights on a business trip. The service was great and the facilities were clean and up to date. The staff were friendly and accommodating at every turn. I really liked the bed and pillows and slept very well. The soap, shampoo and lotion didn't suit my senses when it came to their aroma. Seemed a little...

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Helpful?
Thank 3DTurkey
Taylor C, Manager at The Fairmont Dallas, responded to this review

Dear 3DTurkey, Hello and thank you for your feedback regarding your business stay at Fairmont Dallas on TripAdvisor. I am glad to hear that you enjoyed our comfortable Fairmont beds and our hotel colleagues provided excellent service. Our colleagues are truly passionate about providing great service for all of our guests. We are disappointed to hear that you did not...

McHenry, Illinois
Reviewed 12 June 2015 via mobile

This is a great hotel for company functions, events and meetings. Nice meeting rooms, lots of staff working to get things taken care of. We had 300 people here over a 4 day, 3 night period. Remodeled. Very good food considering it's a hotel. Some of the best actually. Also some great restaurants nearby like YO Steakhouse and Stephan Pyles...

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Helpful?
Thank John N
Taylor C, Manager at The Fairmont Dallas, responded to this review

Dear John N., Hello and thank you for taking the time to share comments regarding your conference visit to The Fairmont Dallas. As you mentioned, we often host large meetings and events and strive to provide exceptional, memorable experiences for guests. We appreciate your kind words regarding our professional staff, meeting space and "some of the best" cuisine. We take...

Tennessee
Reviewed 12 June 2015

Lovely hotel, I only stayed for one night and just used the room versus any other services, therefore I couldn't go above a 4 star. I stayed on the 10th floor in the south tower. The room was silent, I couldn't hear anything from the road. The room was large, super clean and comfy.

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Helpful?
Thank GoldyNJ
Taylor C, Manager at The Fairmont Dallas, responded to this review

Dear GoldyNJ, Hello and thank you for sharing your feedback on TripAdvisor. We are delighted that you had the chance to experience our city-center property. I am pleased that you found our guestrooms to be spacious, clean, comfortable and quiet. We hope that you will visit again soon. Warm regards, Taylor Connor Executive Operations

Washington
Reviewed 11 June 2015

Love bed everything about hotel. I've stayed twice before, this time my wife came with me. She enjoyed it too! We had lunch at the Pyramid Grill. Also had poolside right on service. The milkshakes were e great. We also took advantage of the underground tunnel to both Dakota's Steakhouse and to the fountains in the plaza.

Review collected in partnership with Fairmont Hotels & Resorts
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Thank Paul-from-Perry-Hall
Taylor C, Manager at The Fairmont Dallas, responded to this review

Dear Paul-from-Perry-Hall, Thank you for taking the time to provide feedback regarding your stay at Fairmont Dallas. I am glad to hear that you and your wife enjoyed your visit and were able to take advantage of the tunnel to visit neighboring attractions. We are pleased to hear that you experienced excellent service at lunch in The Pyramid Restaurant &...

Los Angeles
Reviewed 11 June 2015

I love this hotel! The rooms are luxurious and clean. The location could not be more perfect. But by far, the best part about this place is Tony Bennett the bellman. He is the best. Fairmont Dallas is southern hospitality at its finest :)

Review collected in partnership with Fairmont Hotels & Resorts
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Thank meganc608
Taylor C, Manager at The Fairmont Dallas, responded to this review

Dear Meganc608, Hello and thank you for providing feedback regarding your recent stay at Fairmont Dallas! We are glad that you found your modern guest room to be spacious, clean and comfortable. I am happy that you enjoyed our excellent location in the Dallas Arts District and that Tony Bennett provided amazing service that exceeded your expectations. Our hotel colleagues...

Dallas, Texas
Reviewed 10 June 2015

Recently got married in Downtown Dallas and stayed at the Fairmont for out wedding night. When the concierge found our that we were staying for our wedding they went out of their way to make it special for us. They put rose petals on the bed after we left for the ceremony so that it was a romantic surprise when...

Review collected in partnership with Fairmont Hotels & Resorts
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Thank newellm87
Taylor C, Manager at The Fairmont Dallas, responded to this review

Dear Newellm87, Thank you very much for sharing comments regarding your wedding night at The Fairmont Dallas! We are absolutely delighted that you had a wonderful, memorable stay and that Philip & the concierge team were able to make it even more special. Your service experience is a perfect example of how our team strives to turn moments into memories...

Houston, Texas
Reviewed 9 June 2015 via mobile

This hotel is well maintained. My room was clean comfortable and well appointed. This is a nice older hotel that's been well maintained, its charming. My room had a nice view. The pool is large and the water chemistry is perfect, no uber chlorinated water. No blood-shot eyes after a swim.The restaurants are good also has a Starbucks in the...

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Thank TravelerFromPerth
Taylor C, Manager at The Fairmont Dallas, responded to this review

Dear TravelerFromPerth, Thank you very much for taking the time to share feedback on TripAdvisor. We truly appreciate you choosing Fairmont Dallas. I'm delighted that you were able to experience our luxurious rooftop pool. With a great view of the city skyline, the pool is quite popular with our guests. I'm pleased to hear that you enjoyed Pyramid Restaurant &...

Nashville, Tennessee
Reviewed 8 June 2015

I had to book a room at the last minute for a night in downtown Dallas and received great service at the front desk by Ana Gronfelot and Thomas Kaser . They provided me with detailed information about the hotel and its amenities in a friendly and knowledgeable manner and provided me with a great room with a good view....

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1Thank Britt452
Taylor C, Manager at The Fairmont Dallas, responded to this review

Dear Britt452, Hello and thank you for taking the time to share your feedback on TripAdvisor! We appreciate your kind words and are happy that you experienced the "royal treatment" from our team, in particular Ana and Thomas. Our hotel colleagues are passionate about providing exceptional service for all of our guests. I will make sure to share these comments...

Stowe
Reviewed 6 June 2015 via mobile

A hotel which has seen better days. Located in a very bland part of Dallas (it's not a tourist destination for good reason). Short walk from the museum of art and an impressive, very incongruous and in the evening deserted block of fountains and waterfalls. The cocktails taste as if the bartender was pulled off a passing train and randomly...

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2Thank SuitcaseAllergist
FairmontDallas, Director of Sales at The Fairmont Dallas, responded to this review

Dear SuitcaseAllergist, Thank you for your feedback regarding your most recent stay with us. I was sorry to hear that you did not take advantage of our city-center location in the Dallas Arts District. We are surrounded by world-class entertainment, shopping and dining. With everything being within walking distance including the Klyde Warren Park there are plenty of activities for...

Williston, Vermont
Reviewed 6 June 2015 via mobile

Overall great stay. Meeting rooms are comfortable. Amazing staff, very accommodating. Food was fabulous. Comfortable spacious guest rooms. Beds and bedding excellent. Showers/bathtubs should be updated. The Lobby bartenders would benefit from additional training on making some very common classic cocktails.

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Helpful?
Thank LMLM2014
FairmontDallas, Director of Sales at The Fairmont Dallas, responded to this review

Dear LMLM2014, Thank you for taking the time to share your comments regarding your stay. We are pleased that you enjoyed your meeting at the Fairmont Dallas. We have recently added to our team that are being trained on their knowledge in mixology. We look forward to seeing you in the bar during next trip Dallas! Kind Regards, Nicole Considine,...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
In Texas we do things in a big way, and The Fairmont Dallas is no exception amongst hotels in Dallas, TX. In this modern city of soaring skyscrapers, The Fairmont Dallas luxury hotel sets the standard for style and elegance. With our ideal location in the heart of the Downtown Dallas Arts District, we are situated just moments from incredible fine dining, shopping, arts and world-class entertainment. Newly redesigned luxurious guest rooms and suites offer warm hospitality, modern décor and that special Texas flair for an unrivaled travel experience. Fairmont Gold, an exclusive boutique lifestyle experience, is designed to fulfill the needs of the discerning business executive and leisure traveler, with elite lounge access and all of the comforts of home. Enjoy The Pyramid Restaurant & Bar’s four-star cuisine and a Starbucks conveniently located on the lobby level. ... more   less 

Additional Information about The Fairmont Dallas

Address: 1717 N Akard St, Dallas, TX 75201-2301
Region: United States > Texas > Dallas
Price Range: $256 - $496 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Fairmont Dallas 4*
Number of rooms: 545
Reservation Options:
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Also Known As:
The Fairmont Dallas Hotel Dallas
Fairmont Dallas
Dallas Fairmont
Hotel Style:
#3 Green Hotel in Dallas
#8 Family Hotel in Dallas
#9 Romantic Hotel in Dallas
#13 Business Hotel in Dallas
#14 Luxury Hotel in Dallas
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Questions & Answers

Here's what travellers have asked, with answers from The Fairmont Dallas staff and other travellers.
20 questions
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Dallas, Texas
Dallas, Texas
1 month ago
17 days ago

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Questions? Get answers from The Fairmont Dallas staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our small room in the 6 floor was dark and noisy, try higher floors.”
 of 5 bubbles sebipla, 20 Mar 2017 | Read review
“Ask for a room higher up, the views are great at night.”
 of 5 bubbles michaelcW6107TO, 15 Mar 2017 | Read review
“I cannot say what would be the best rooms. I was next to the elevator, but did not hear it and was not bothered by traffic near the room”
 of 5 bubbles Markkamleiter, 8 Mar 2017 | Read review
“As high up as possible to enjoy the city lights.”
 of 5 bubbles Enduro338, 1 Mar 2017 | Read review
“Upper floor, away from elevators”
  • Day view from room 1112 South Tower
  • Night view from room 1112 South Tower
 of 5 bubbles poodleone, 24 Feb 2017 | Read review
5 of 5