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Hotel Indigo Dallas Downtown

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Traveller (277)
Room & Suite (266)
Dining (46)
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Overview
  • Excellent43%
  • Very good33%
  • Average13%
  • Poor7%
  • Terrible4%
Travellers talk about
“aveda products”(15 reviews)
“front desk”(160 reviews)
“main st”(13 reviews)
AMENITIES
Free Wifi
Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
Room Service
3 Star Hotel
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Additional information
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Rooms
Jul. 8Jul. 9
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,012)
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328
126
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399
328
126
71
46
Show reviews that mention
All reviewsaveda productsfront deskmain stdeep ellumwithin a mile radiusfree shuttlequeen suitewithin easy walking distanceshuttle servicearts districtvalet parkingjfk museummini fridgethe entire staffvalet staffan older hotelbusiness trip
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1 - 5 of 970 reviews
Reviewed 1 week ago via mobile

I had this hotel booked to stay before me and my husband went to California to get married and to stay after we got back. Dora ,one of the receptionist, was rude and unhelpful with anything. We thought we double paid for the room and...More

Thank Paul L
Response from GMhotelindigo, General Manager at Hotel Indigo Dallas DowntownResponded 1 week ago

We sincerely apologize for your experience, Paul L. We take great service very seriously and are extremely disappointed to hear that we did not deliver during your stay. “Rude” is something we never want to hear about our team and your comments have been shared...More

Hotel's Favourite
Reviewed April 27, 2018

I only stayed here for one night on a business trip but I can't say enough good things about the guest services. Everyone from the front desk staff to the valet car park guys to the food and beverage folks were beyond friendly and helpful...More

3  Thank butchpSt_PaulMn
Response from HotelIndigoDallasGM, General Manager at Hotel Indigo Dallas DowntownResponded May 9, 2018

Thank you for your kind words and candid feedback regarding your stay. We do hope you choose to stay with us during your next trip to dallas.

Reviewed 1 week ago via mobile

My husband and I booked this hotel to celebrate our 12th anniversary and see The Lion King at Fair Park Music Hall. The hotel is cool, funky, clean, and nice. The minute we walked through the door we were greeted with friendly smiling faces. We...More

Thank knot-that-deep
Response from GMhotelindigo, General Manager at Hotel Indigo Dallas DowntownResponded 1 week ago

Happy anniversary, Knot-that-deep! Thank you for allowing us to play a role in your special day. We are delighted that you loved everything about your stay and we hope that you will make a trip to Dallas an anniversary tradition!

Reviewed 1 week ago via mobile

This Hotel Indigo is a good hotel right downtown and close to Love field. It is a bit dated, but works for short business stays. The staff is friendly, and especially the door man for taxis and bag handlers for assistance. The restaurant is good...More

Thank Travel21st
Response from GMhotelindigo, General Manager at Hotel Indigo Dallas DowntownResponded 1 week ago

It sounds like you got to take advantage of all the hotel and Downtown Dallas has to offer Travel21st. The hotel is historic in nature as it was built in 1925, as the Original Dallas Hilton. We did renovate last year to update the hotel....More

Reviewed 2 weeks ago

Ok I hate to give bad reviews but, today I must do so. My husband and I at the Hotel Indigo in Downtown Dallas for our 27 year wedding Anniversary, the hotel was in a ok location when we entered the hotel we felt very...More

Thank baylor2007
Response from GMhotelindigo, General Manager at Hotel Indigo Dallas DowntownResponded 2 weeks ago

Thank you for sharing your feedback. We take great pride in providing a clean, comfortable guestroom for each of our guests and we are deeply disappointed that we did not meet this goal during your stay. We sincerely apologize for your experience and assure you...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Dry Cleaning
Meeting Rooms
Concierge
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$127 - US$266 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$127 - US$266 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (277)
Room & Suite (266)
Dining (46)
Amenities (31)
Business Centre & Event Rooms (12)
Family and Play Areas (1)
Questions & Answers
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GaLynn P
February 22, 2018|
AnswerShow all 5 answers
Response from nowpacking | Reviewed this property |
It is not only valet parking. You are free to park in the garage across from the entrance as well. There are handicapped spots right at the entrance. Easiest parking ever if you prefer to park yourself.
1
Vote
educatorokc
January 19, 2018|
AnswerShow all 7 answers
Response from DAVID Y | Reviewed this property |
Great bed, very supportive, very relaxing sleep
0
Votes
Tammi C
September 5, 2017|
AnswerShow all 5 answers
Response from Amr H | Reviewed this property |
Very near to dart
1
Vote
Room Tips
"Higher floors have less street noise"
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"ask for a room that has a view- not interior"
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"14th floor near elevator had non-stop loud mechanical sound"
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"Ask for a king bed"
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