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Great place to stay if traveling from love airport, park and fly up to 10 days, they have restaurant, rooms good, only draw back small in hall but they are doing renovations, they have shuttle to and from airport, they shuttled us to great mexican...More
Maria the Director of Sales stepped in to take care of a minor issue that should have been addressed by the house keepers. Once she was notified she promptly notified the house keeping manager and the issue was taken care of right away. We were...More
Thank Brian G
Response from Julie W, Sales & Marketing at Crowne Plaza Dallas Market CenterResponded November 13, 2017
Hi Brian G.,
Thank you so much for your wonderful feedback! We are pleased that Maria was able to step in and rectify the mentioned issue! She is pretty amazing - think we will keep her! ;)
Hope to see you again!
Do not be deceived by the nice pictures, especially of the pool. The pictures were one of the main reasons for choosing this hotel near the airport, but I wouldn't step foot in the pool after seeing its obviously unmaintained condition. This hotel may be...More
The property is a bit dated but the actual room is not bad. The room has comfortable beds and plenty of thick pillows. There was a full length mirror coffee maker and a microwave in our room but no fridge. The shower curtain is really...More
The staff at this hotel stop me from giving a lower rating. They were wonderful. The hotel itself is horrid. Dirty outdated carpet throughout the halls and rooms. The bedhead fell off the wall on our first night. It was temporarily fixed as soon as...More
2 Thank Kerry Ann K
Response from IHGService, Guest Relations Manager at Crowne Plaza Dallas Market CenterResponded 3 weeks ago
Hi Kerry Ann K,
Thank you for taking the time to write a review about your stay. I am happy you found our hotel staff to be accommodating. A warm and friendly atmosphere makes such a difference when you’re away from home.
I am sorry...More