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Crowne Plaza Dallas Market Center

TravelocityUS$74*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Crowne Plaza Dallas Market Center
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604 Reviews from our TripAdvisor Community

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Jacksonville, United States
Reviewed today NEWvia mobile

Not a bad hotel. Close to DFW and downtown. Room is decent but bed linen is hard and not comfortable and inviting. Seems outdated. The lobby is not wee lit, carpet is old and drab and decorations are blah. This hotel doesn't have a warm and inviting feel. Not my favorite hotel. On the plus side the staff was friendly.

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Helpful?
Thank Frank C
SANT THOMAS
HOTEL’S FAVOURITE REVIEW
Reviewed 26 March 2017 via mobile

I stayed here paid by the company and did research to know what to expect . Wrong. The reviews were so wrong. It's a wonderful business hotel. Super clean, breakfast included and super great staff all around. I saw reviews all saying the contrary and was a little expecting disappointing experience but nop. All good. Better yet. Excellent. Highly recommended....

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Helpful?
Thank JRIVERS2011
About Hotel's Favourite Review
Julie W, Sales & Marketing at Crowne Plaza Dallas Market Center, responded to this review

Hi JRIVERS2011, Thank you for choosing to stay at the Crowne Plaza Dallas Market Center on your recent visit! We sincerely appreciate the A+ rating along with so many compliments regarding our property. Thank you for your kind words and we look forward to having you as our guest again soon! Sincerely, Julie W. Sales & Marketing

Altus, Oklahoma
Reviewed 1 week ago via mobile

I chose this hotel because it had good rating. I don't know why. Uggg I don't even know where to start... It was dirty and outdated. The carpet doesn't need cleaning, it needs to be thrown away. It was wore out and had a musty smell. The curtain in the bathroom was stained in a disgusting way and the inside...

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Helpful?
Thank Marilucita
Julie W, Sales & Marketing at Crowne Plaza Dallas Market Center, responded to this review

Dear Marilucita, Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza DALLAS-MARKET CENTER. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team...

Chicago, Illinois
Reviewed 2 weeks ago

Just no. This is one of the worst hotels I've stayed at, and I'm not sure why it has a 3.5 star rating on one of the booking sites. It's old and shabby, and needs a major upgrade. Wi-fi was spotty at best. Had to change rooms at one point, which the staff helped us with without hesitation. The bathroom...

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Helpful?
Thank occasionalsojourner
Julie W, Sales & Marketing at Crowne Plaza Dallas Market Center, responded to this review

Dear occasionalsojourner, We are very sorry to hear your stay was less than charming. We take pride in our staff and hotel and always strive to indulge our guests and cater to their needs. I am very excited to inform you of the full renovation the hotel will undergo this year and will be completed in several months time. This...

Austin, Texas
Reviewed 4 weeks ago via mobile

Location is ok, not much around it, not really close to downtown. The hotel offered breakfast (not impressed), no fridge or microwave which alway make things more difficult when with a teenager. Room had no towels each time returning from matches.. meh.. I prefer a better option.

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Helpful?
Thank JSLoveis13
Julie W, Sales & Marketing at Crowne Plaza Dallas Market Center, responded to this review

JSLoveis13, Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza DALLAS-MARKET CENTER. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in...

Katy, Texas
Reviewed 11 April 2017

Stayed here on an arranged business trip for a few nights and found the staff to be friendly and very helpful. Decent hotel, just a bit old. Here are the pluses: Check in was not a problem even though they were very busy with a bunch of volleyball players and their families checking in. The staff did a great job...

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Helpful?
Thank Olineman
Julie W, Sales & Marketing at Crowne Plaza Dallas Market Center, responded to this review

Hi Olineman, Thank you so much for visiting with us here at Crowne Plaza Dallas Market Center. I am so pleased to know our team connected with you and that you felt the true warm and welcoming visit! As far as the guestroom is concerned I am happy to let you know our hotel will undergo a full renovation this...

Reviewed 8 April 2017 via mobile

This is a regular hotel I stay in before flying out of Love Field. Nothing very special, but it's clean and convenient with a shuttle to airport. Friendly staff. I haven't visited the bar/restaurant, but it looks nice.

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Helpful?
Thank Jeff R
Julie W, Sales & Marketing at Crowne Plaza Dallas Market Center, responded to this review

Hi Jeff R., Thank you for your feedback. We appreciate you choosing to stay with us! Thank you for your nice comments regarding our property but I must suggest next time visit us in the bar/restaurant area! You won't be disappointed! Sincerely, Julie W. Sales & Marketing

Houston, Texas
Reviewed 5 April 2017

The Good: The location was great. The Many Bads: After check in, I arrived on my floor to be met with the smell of mildew and the sight of wet towels on the hallway carpet and a pile of dirt wet towels were in front of my door. I checked all 20 floors and found mildew smell on each. Once...

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Helpful?
Thank drchenu
Julie W, Sales & Marketing at Crowne Plaza Dallas Market Center, responded to this review

Dear drchenu, Thank you for submitting your review of our hotel. We work diligently to ensure our facilities and services are superior and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. It seems that we were not able to execute an exemplary hotel stay experience because of the run down appearance of...

Chapecó
Reviewed 29 March 2017 via mobile

I spent one night in the Crowne Plaza. The staff of the hotel is nice but the hotel needs a rebuilding. The furniture is old and there are old carpets in all spaces of the building, even in the room. The location is close to the UT southwesterm university and the Love Field Airport, but in Dallas you will need...

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Helpful?
Thank RAFATI
Julie W, Sales & Marketing at Crowne Plaza Dallas Market Center, responded to this review

Hi RAFATI, Thank you so much for visiting with us here at Crowne Plaza Dallas Market Center. I am so pleased to know our team connected with you and that you felt the true warm and welcoming visit! As far as the guestroom is concerned I am happy to let you know our hotel will undergo a full renovation this...

San Francisco, California
Reviewed 27 March 2017 via mobile

The hotel does appear a bit old. The lobby may not be pretty and rooms look dated; but most key factors were satisfactory and functional. Comfortable bed; relatively decent climate control unit; no issues with noise whether from adjacent rooms, hallway or outside; good water pressure in the shower; free parking; free wifi; free shuttle to Love Field. One negative...

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Helpful?
Thank DIOGENES L
Julie W, Sales & Marketing at Crowne Plaza Dallas Market Center, responded to this review

Hi DIOGENES L., Thank you for taking the time to comment on your stay with us. I truly apologize for the problems you encountered at our hotel. However through your feedback, we are able to focus on area were we may improve upon. Guest comments and concerns are vital in helping us in making Crowne Plaza Dallas Market Center a...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
Experience the Crowne Plaza Dallas Hotel Market Center and find yourself in a stunning, totally non-smoking, newly renovated Dallas hotel conveniently located just minutes from downtown Dallas. We are also less than 3 miles from Love Field Airport. The Crowne Plaza Dallas Hotel Market Center is also centrally located within three miles of the Dallas Medical Center which includes UT Southwestern Medical Center, the Aston Center, Scottish Rite, Parkland, St. Paul, Children's, and Zale Lipshy hospitals. The Crowne Plaza Dallas Hotel Market Center is located minutes north of the American Airlines Center, home of the Dallas Mavericks, Dallas Stars, and the Dallas Desperados. If coming for an event please call and ask for the American Airlines Center rate. ... more   less 

Additional Information about Crowne Plaza Dallas Market Center

Address: 7050 N Stemmons Fwy, Dallas, TX 75247-5100
Region: United States > Texas > Dallas
Price Range: $101 - $225 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Dallas Market Center 3.5*
Number of rooms: 354
Reservation Options:
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Also Known As:
Crowne Plaza Dallas Market Hotel Dallas
Dallas Crowne Plaza
Hotel Style:
#66 Business Hotel in Dallas
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Dallas Market Center staff and other travellers.
8 questions
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vancouver washington
8 months ago
Bracknell, United Kingdom
over a year ago
Washington DC, District of Columbia
over a year ago
Lake Kiowa, TX

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Questions? Get answers from Crowne Plaza Dallas Market Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“East and south facing rooms have a great view of downtown.”
Olineman, 11 Apr 2017 | Read review
“Choose another hotel”
drchenu, 5 Apr 2017 | Read review
“I would think all the rooms are about the same.”
Clydev50, 16 Feb 2017 | Read review
“There are no good rooms in this Hotel or any SPG Hotels for that matter”
B8094URluiss, 23 Jan 2017 | Read review
“Anything facing the highway is gong to be LOUD”
RobertZ519, 17 Jan 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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