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Sheraton Dallas Hotel by the Galleria

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#61 of 197 Hotels in Dallas
GreenLeadersSilver level
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Sheraton Dallas Hotel by the Galleria
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612 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Dallas Hotel by the Galleria
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Showing 591: English reviews
Dubai, United Arab Emirates
Reviewed 25 June 2014

I was in a Queen size room which was tiny by all standards. The breakfast room was crowded with kids due to some soccer championship. The shower was not working properly. But still a four star because I was there just for a sleepover using my SPG points and had no expectations. The staff was friendly and the view of...

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Helpful?
Thank aayushrivastava
Manny V, Manager at Sheraton Dallas Hotel by the Galleria, responded to this review

Dear Aayushrivastava, Thank you for your feedback and taking the time to post a review and using your SPG points to stay with us. I wanted to take a moment to apologize for the problems that you experienced during your stay. I also apologize that you were not pleased with the room size, the shower not working properly, and the...

Indianapolis, Indiana
Reviewed 24 June 2014

I visited on business with a very short stay. I arrived early Sunday evening, attended a conference at the hotel until 5:30 p.m., and left quickly afterwards. The staff members were very helpful, from suggesting a place to eat to helping me obtain my airline confirmation. The hotel is about 20 minutes from Love airport. There is construction around the...

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Helpful?
Thank 14crystallynn
Manny V, Manager at Sheraton Dallas Hotel by the Galleria, responded to this review

Dear 14crystallynn , Thank you for your feedback and taking the time to post a review and we are happy to hear you enjoyed your visit with us. I wanted to take a moment to apologize for the problems that you experienced with the pool size, however in the future we would be happy to provide you a shuttle to...

Miami, Florida
Reviewed 17 June 2014

I stayed here while attending a conference at the nearby Hockaday School. The hotel right off the highway, next to a mall. It is not the most scenic location, but it was *super* convenient for my purposes. It also vastly exceeded my expectations, particularly for the room rates (which are lower than most Dallas hotels of similar sort, I'd imagine,...

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Helpful?
Thank gscooper
Manny V, Manager at Sheraton Dallas Hotel by the Galleria, responded to this review

Dear GsCooper, Thank you for your feedback and taking the time to post a review. I am happy to hear our staff is friendly and helpful and that you chose our hotel while visiting the Hockaday School. We do offer rates that include parking and breakfast, please don’t hesitate to contact us directly for more details. Again, thank you for...

Corpus Christi, Texas
Reviewed 17 June 2014

My mom and I took a trip to Dallas and stayed at the Sheraton by the Galleria. We stayed two nights, and had an excellent stay. The staff was very helpful and friendly. The breakfast was good. The only downside was all the road construction getting there!

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Thank Lori82364
Reviewed 13 June 2014

Stayed here on a business trip and the hotel is better suited for that than a vacation. It's pretty far from downtown and other tourist spots and in the middle of a pretty drab area in an office park-type area. You can get a bus to go to other parts of town, but the schedules aren't very efficient. (For example,...

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Helpful?
Thank Ben F
Emma S, Guest Relations Manager at Sheraton Dallas Hotel by the Galleria, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We are glad to hear that overall your stay with us was enjoyable! I appreciate the comments that you have shared as a business traveler and we certainly look forward to your return. Sincerely, Emma S Guest Relations Manager

Knoxville, Tennessee
Reviewed 8 June 2014

I must say that I was very pleased with the hotel. The bed was very comfortable and the view from my room was beautiful at night. The inside of the hotel is just beautiful and the service was great!!! We stayed on the 12th floor and I must say it was very quiet on the floor considering there were several...

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Thank LadyLibra10
Amsterdam, The Netherlands
Reviewed 5 June 2014

They have great customer service! Very clean hotel, they answer your phone when you call them, I had a little problem with a TV so they gave me free room service which was also outstanding!! STAY HERE

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Helpful?
1Thank Mahad K
Emma S, Guest Relations Manager at Sheraton Dallas Hotel by the Galleria, responded to this review

Dear Mahad, Thank you for the great review of our hotel! I am so pleased to hear we exceeded your expectations on so many levels as we pride ourselves in providing exceptional customer service for our guests. We look forward to welcoming you back next time you are in Dallas. Sincerely, Emma S Guest Relations Manager

Bloomingdale, Illinois
Reviewed 2 June 2014

Had two stays a week apart. The rooms were clean and spacious. Everyone was so nice. Rachel and Amy at the front desk were wonderful. Day manager Brian was very attentive and helpful. Food service manager Brian was outstanding at his job, even told us the company name for the snack mix they were serving. The sweet heat mix is...

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Helpful?
Thank Bob T
Emma S, Guest Relations Manager at Sheraton Dallas Hotel by the Galleria, responded to this review

Thanks so much for staying with us so frequently over the past couple of weeks! We are happy that you received excellent service from our front desk team, and I have passed along your feedback to Rachael, Amy, Veronica, Ben, Mitch and Brian they will be so happy to hear your comments. We pride ourselves on great Guest service, and...

Saint James, Missouri
Reviewed 1 June 2014

Wow! My wife and I stayed here while visiting friends in Frisco and passing through on the way to South Padre for Vacation. This Hotel was amazing. The view of the Dallas skyline is amazing and the rooms are very comfortable. The breakfast was very good as well, only problem I had was that we had to pay for parking...

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Helpful?
Thank Dusty and Kati C
Emma S, Guest Relations Manager at Sheraton Dallas Hotel by the Galleria, responded to this review

We appreciate you taking the time to post such positive comments - it’s always great to hear that our guests enjoy themselves during their travels. I am particularly glad you enjoyed the room and view of the Dallas skyline. I apologize you felt as though the parking charges were unjust. Our pricing is in line with similar properties in this...

Boston
Reviewed 29 May 2014

They make you pay for parking! it's like $6 or something, not terrible, but c'mon! The public areas of the hotel are brand new, it looks great. The rooms are OK. This location is further from the center than I would've liked but with the DNT, it's easy to get to. They didn't recognize my SPG gold status, which left...

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Helpful?
Thank hauntas
Manny V, Manager at Sheraton Dallas Hotel by the Galleria, responded to this review

Dear Hauntas Thank you for your feedback and taking the time to post a review. As a management team we take all comments seriously and share them with our staff. I wanted to take a moment to apologize for the problems that you experienced during your check-in. We have followed up with our staff to ensure we are welcoming, and...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Newly refreshed after an extensive $17 million renovation, The Sheraton Dallas Hotel by the Galleria offers a contemporary space with upgraded amenities and a welcoming design. Located three blocks away from the Galleria Mall, our hotel is surrounded by more than 200 Fortune 500 companies in the heart of the North Dallas business corridor.Warm and comfortable, our guest rooms will make business and leisure travelers feel right at home. Great standard amenities such as High Speed Internet Access, a working desk, and an ergonomic chair will keep you connected to what’s important.After a busy day, you can relieve your stresses with a little exercise or relaxation in the state-of-the-art fitness center and outdoor pool. Or if you’d prefer to explore the city, we offer complimentary transportation to and from nearby locations—including the Galleria Mall, where you’ll find Macy’s, Saks Fifth Avenue, Nordstrom’s, and over 400 specialty shops and boutiques, as well as an indoor skating rink. ... more   less 

Additional Information about Sheraton Dallas Hotel by the Galleria

Address: 4801 Lyndon B. Johnson Freeway, Dallas, TX 75244 (Formerly Sheraton Dallas North Hotel by the Galleria)
Region: United States > Texas > Dallas
Price Range: $156 - $318 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Dallas Hotel by the Galleria 3.5*
Number of rooms: 309
Reservation Options:
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Also Known As:
Dallas Sheraton
Hotel Style:
#7 Green Hotel in Dallas
#28 Business Hotel in Dallas
#34 Romantic Hotel in Dallas
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Dallas Hotel by the Galleria staff and other travellers.
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Questions? Get answers from Sheraton Dallas Hotel by the Galleria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Club level rooms are larger, nicer.”
 of 5 bubbles BluedogTraveler, 14 Feb 2017 | Read review
“ask for a room that does not face the highway”
 of 5 bubbles SusanAdventure, 25 Jan 2017 | Read review
“Probably a higher floor for quiet.”
 of 5 bubbles LesTexans, 18 Jan 2017 | Read review
“choose a different hotel”
 of 5 bubbles Kimberly124, 13 Dec 2016 | Read review
“Stay somewhere else”
 of 5 bubbles TomL634, 9 Dec 2016 | Read review
5 of 5