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I have mixed feelings about this hotel. It is a Sheraton but it is run more like a low end Four Points. The front desk staff at night is not cutomer service oriented and really did not recognize my Paltinum status. The hotel touts the...More
We stayed at this hotel for 5 nights in mid-August having got a great rate on Hotwire. The front desk welcome was very good and as I am an SPG member the parking rate was reduced to $6 per night and the wifi was included...More
Response from Emma S, Guest Relations Manager at Sheraton Dallas Hotel by the GalleriaResponded 15 September 2014
Thank you for your feedback and for being a loyal SPG member. I am pleased to hear you managed to find a great rate – We offer many packages which suit all budgets and you were able to take advantage of the many benefits that...More
Stayed here after flying from Sydney to Dallas, found it excellent for the price. Very quiet & comfortable, excellent bed - all I want from a hotel. Found the in house bar near the check in desk was a great place to have a quiet...More
I usually love Sheratons, but this one fell flat. Elevators were broken floor level was scorching hot, and they just didn't seem to have it all together. Renovations had taken place in the lobby though, and I can only assume that the underlying infrastructure was...More
Response from Manny V, Manager at Sheraton Dallas Hotel by the GalleriaResponded 21 August 2014
Thank you for taking the time to share your thoughts with us. We are happy you enjoyed , but we’re very sorry you didn’t enjoy your overall stay with us. Our elevators are currently in full working order and we working closely with...More
This is a standard Sheraton, nothing revolutionary and nothing terrible exactly what I expect for the price range. The lobby and common areas are nice, they seem recently renovated.
The poor elements of this hotel start at check in, I found the front desk team...More
1 Thank P C
Response from Manny V, Manager at Sheraton Dallas Hotel by the GalleriaResponded 13 August 2014
Dear PC Dublin,
Thank you for your feedback and taking the time to post a review. I am happy to hear you found our staff to be friendly and helpful in the restaurant, in particular Manuel. We will certainly share this success with him. I...More
US$91 - US$200 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#9 Green Hotel in Dallas
#28 Business Hotel in Dallas
#34 Romantic Hotel in Dallas
Non-Smoking Rooms ,
Number of rooms
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