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2017-12-24 2017-12-25
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    Crowne Plaza Hotel Dallas Downtown

    1015 Elm St, Dallas, TX 75202-3126
    +1 877-859-5095
    Hotel website
    Lowest prices for your stay
    2017-12-24 2017-12-25
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    Savings alert: 35% below average rate

    The price you found is 35% lower than this hotel's average rate of US$109/night.

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    Traveller (264)
    Room & Suite (144)
    Dining (32)
    • Excellent35%
    • Very good23%
    • Average21%
    • Poor11%
    • Terrible10%
    Travellers talk about
    “west end” (46 reviews)
    “jfk museum” (26 reviews)
    Free Wifi
    Breakfast Buffet
    Non-Smoking Hotel
    Airport Transportation
    Room Service
    Fitness centre
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Shuttle Bus Service
    3.5 Star Hotel
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    Dec 24Dec 25
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (1,339)
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    1 - 5 of 1,262 reviews

    Reviewed 2 days ago

    My high school class held our 50 year reunion activities at the Crowne Plaza Hotel. The facility was conducive to our needs and expectations. The staff was totally tuned in to insuring that our expectations and needs were met. They did not interfere with our...More

    Thank ashtins961
    Hotel's Favourite
    Reviewed 23 August 2017 via mobile

    just 3 blocks walking to convention center, restaurant on-site made breakfast convenient, I included breakfast in my reservation, bed comfortable & clean, staff very attentive & helpful, luggage storage was easy & employee helpful.

    1  Thank fabfemale40
    Response from Matthew K, Manager at Crowne Plaza Hotel Dallas DowntownResponded 25 August 2017

    I'm so happy that our helpful and attentive staff could help make your stay wonderful! Thanks for the notes about our clean and comfortable rooms. I appreciate you taking time to leave us a review. Best, Michael Renner, Front Desk Manager

    Reviewed 1 week ago

    The room was nice. It was what I expected from a Crowne Plaza hotel environment. Parking is in the same building but is not complimentary. The person working at the front desk was not available to provide directions to a local place. This was an...More

    Thank Anonymous322
    Response from Matthew K, Manager at Crowne Plaza Hotel Dallas DowntownResponded 1 week ago

    I'm pleased to know you overall enjoyed your stay. However, it's disappointing to know that we didn't impress more. I'll touch base with my team -- we always want to be available and ready to help. Thank you for your feedback. Best, Michael Renner

    Reviewed 1 week ago

    I had to book a hotel last minute and ended up at the Crowne Plaza. The staff was extremely helpful and provided an amazing level of customer service. The room was quiet and cozy and I slept amazingly! It was a refreshing stay after the...More

    Thank 814dsummers
    Response from Matthew K, Manager at Crowne Plaza Hotel Dallas DowntownResponded 1 week ago

    It's wonderful to hear you could have a quiet and cozy stay with us. I'm also so pleased our team could provide great customer service. Thanks for your review! Best, Michael Renner

    Reviewed 2 weeks ago

    This is going to be a long review. I usually like to get reviews up since I want to make others aware of where they are possibly staying. We just got back from Dallas this past Sunday, November 26th. My husband and I went to...More

    2  Thank jenny4533cepero
    Response from Matthew K, Manager at Crowne Plaza Hotel Dallas DowntownResponded 2 weeks ago

    Your thorough feedback is appreciated and I'm sorry that your stay here wasn't what you'd hoped it would be. We always want all visits to be wonderful and especially during the holidays. The safety of all our guests is also very important to us and...More

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    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Bar/Lounge
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Self-Serve Laundry
    • Conference Facilities
    • Laundry Service
    • Multilingual Staff
    • Room amenities
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Outdoor pool
    • Price range
    • US$98 - US$233 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 293
    • Reservation Options
    • TripAdvisor is proud to partner with IHG, Booking.com, Priceline, Expedia, Travelocity, Hotels.com, Hotwire, Orbitz, Cancelon, TripOnline SA, getaroom.com and HotelQuickly so you can book your Crowne Plaza Hotel Dallas Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Dallas >
    • Downtown Dallas
    • Also Known As
    • Dallas West End Hotel ,
    • West End Hotel Dallas ,
    • West End Dallas
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    Traveller (264)
    Room & Suite (144)
    Dining (32)
    Pool & Beach (26)
    Hotel & Grounds (185)
    Bathroom (12)
    Business Centre & Event Rooms (12)
    Sponsored by:
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    Ask a question
    Questions & Answers
    27 November 2017|
    AnswerShow all 2 answers
    Response from EdJack | Reviewed this property |
    Look at the cancellation policy for your reservation. It should state the cancellation policy.
    Lorrie W
    30 September 2017|
    AnswerShow all 3 answers
    Response from rhiannadow4 | Reviewed this property |
    No, it will not. We went to the Cowboys stadium actually. The hotel shuttle only does a 3 mile radius.
    Cathy W
    20 September 2017|
    AnswerShow all 6 answers
    Response from rhiannadow4 | Reviewed this property |
    They do hold 50/night on a credit card for damages and things like that.
    Room Tips
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