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    Crowne Plaza Hotel Dallas Downtown

    1,391 reviews
    #128 of 212 Hotels in Dallas
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    1015 Elm St, Dallas, TX 75202-3126
    +1 877-859-5095
    Hotel website
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    US$137
    US$128
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    US$128
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    US$128
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    US$128
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    US$137
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    Traveller (276)
    Room & Suite (287)
    Dining (38)
    Overview
    3.5
    1,391 reviews
    • Excellent34%
    • Very good23%
    • Average21%
    • Poor11%
    • Terrible11%
    Travellers talk about
    “west end”(53 reviews)
    “walking distance”(55 reviews)
    “jfk museum”(26 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    3 Star Hotel
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    Contact Info
    Hotel website
    +1 877-859-5095
    1015 Elm St, Dallas, TX 75202-3126 See on map
    Offers from Crowne Plaza Hotel Dallas Downtown
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    Rooms
    Apr. 29Apr. 30
    |
    1 room, 2 adults, 0 children
    Standard Room
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    Reviews (1,391)
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    1 - 5 of 1,312 reviews
    Reviewed 3 days ago
    Dallas Crowne Plaza Qualified Convenience

    A central location, transportation nearby, clean comfy bed, icebox, good view, AC & heating can make a fine stay, and all are here. If a dinging light rail station at the west side or emergency sirens & traffic sounds floating up a dozen floors on...More

    Thank Marilyn G
    Response from Michael R, Manager at Crowne Plaza Hotel Dallas DowntownResponded yesterday

    Marilyn, I'm glad you've enjoyed our location here in the heart of downtown Dallas. It's wonderful that your stay has been comfortable. Regarding the faucets and other issues, don't hesitate to call our front desk! We're always happy to do what we can to improve...More

    Hotel's Favourite
    Reviewed 23 August 2017 via mobile
    Excellent, close to con ctr

    just 3 blocks walking to convention center, restaurant on-site made breakfast convenient, I included breakfast in my reservation, bed comfortable & clean, staff very attentive & helpful, luggage storage was easy & employee helpful.

    1  Thank fabfemale40
    Response from Matthew K, Manager at Crowne Plaza Hotel Dallas DowntownResponded 25 August 2017

    I'm so happy that our helpful and attentive staff could help make your stay wonderful! Thanks for the notes about our clean and comfortable rooms. I appreciate you taking time to leave us a review. Best, Michael Renner, Front Desk Manager

    Reviewed 1 week ago
    Good location and best value

    Got a good rate, which made the one night stay a very good value; very friendly staff particularly the valet staff. Standard size room with pool view and nice soft bed. Just walk to the west End restaurants and had a good meal. The hotel...More

    Thank sbarrett165
    Response from Michael R, Manager at Crowne Plaza Hotel Dallas DowntownResponded 3 days ago

    We're proud to offer a comfortable stay for an affordable price right in the heart of downtown Dallas. I appreciate your kind words! Thanks for choosing to stay with us, and we'll see you next time. Best, Michael Renner

    Reviewed 1 week ago via mobile
    Outdated and disappointing

    The receptionist was very friendly and provided us with a list of local attractions, restaurants and a map - a good first impression. However, the pool area was really disappointing with very tired outdoor furniture and it looked nothing like the hotel’s promotional photos. The...More

    2  Thank Marshian1
    Response from Michael R, Manager at Crowne Plaza Hotel Dallas DowntownResponded 3 days ago

    I'm glad that our receptionist was very helpful to you when you arrived, though I'm sorry that there were other aspects during your stay that you didn't enjoy. Indeed, we're currently working on renovating and updating all of our rooms so that our guests can...More

    Reviewed 2 weeks ago
    Everything went well

    We were in town for one night for a concert.  We arrived early morning before check in time they gave us a room, we ended up getting upgraded too. The room was very clean and had some nice stuff as bathroom amenities. Wifi in this...More

    Thank charlsdan
    Response from Michael R, Manager at Crowne Plaza Hotel Dallas DowntownResponded 2 weeks ago

    Thanks for choosing to stay with us! It's wonderful that you had a comfortable stay and enjoyed our amenities. We'll be here for next time! Best, Michael Renner

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    123456…263
    About
    Amenities
    Top amenities
    Fitness Centre with Gym / Workout Room
    Free High Speed Internet (WiFi)
    Pool
    Room Service
    Restaurant
    Bar/Lounge
    Hotel Amenities
    Business Centre with Internet Access
    Shuttle Bus Service
    Room Service
    Airport Transportation
    Dry Cleaning
    Meeting Rooms
    Laundry Service
    Concierge
    Banquet Room
    Multilingual Staff
    Self-Serve Laundry
    Conference Facilities
    Room amenities
    Refrigerator in room
    Things to do
    Fitness Centre with Gym / Workout Room
    Pool
    Restaurant
    Bar/Lounge
    Outdoor pool
    Details
    Price range
    US$124 - US$263 (Based on Average Rates for a Standard Room)
    Hotel class
    Room types
    Suites, Non-Smoking Rooms, Accessible rooms
    Details
    Price range
    US$124 - US$263 (Based on Average Rates for a Standard Room)
    Hotel class
    Room types
    Suites, Non-Smoking Rooms, Accessible rooms
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    Traveller (276)
    Room & Suite (287)
    Dining (38)
    Pool & Beach (28)
    Amenities (42)
    Business Centre & Event Rooms (11)
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    Questions & Answers
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    jessica a
    4 March 2018|
    AnswerShow all 5 answers
    Response from michaela3640 | Reviewed this property |
    There is a great neighborhood sushi bar just about 2 blocks away, across the street, When exiting front of hotel head left.
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    123456…13
    Room Tips
    "East side balcony rooms have locked doors but the neon lights look pretty @ night"
    Read review
    "Find a different hotel for a good night sleep."
    Read review
    "We stayed in 17 th floor everything was fine"
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    "Choose the east side."
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