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A central location, transportation nearby, clean comfy bed, icebox, good view, AC & heating can make a fine stay, and all are here. If a dinging light rail station at the west side or emergency sirens & traffic sounds floating up a dozen floors on...More
Thank Marilyn G
Response from Michael R, Manager at Crowne Plaza Hotel Dallas DowntownResponded yesterday
Marilyn, I'm glad you've enjoyed our location here in the heart of downtown Dallas. It's wonderful that your stay has been comfortable. Regarding the faucets and other issues, don't hesitate to call our front desk! We're always happy to do what we can to improve...More
just 3 blocks walking to convention center, restaurant on-site made breakfast convenient, I included breakfast in my reservation, bed comfortable & clean, staff very attentive & helpful, luggage storage was easy & employee helpful.
1 Thank fabfemale40
Response from Matthew K, Manager at Crowne Plaza Hotel Dallas DowntownResponded 25 August 2017
I'm so happy that our helpful and attentive staff could help make your stay wonderful! Thanks for the notes about our clean and comfortable rooms. I appreciate you taking time to leave us a review.
Best,
Michael Renner, Front Desk Manager
Got a good rate, which made the one night stay a very good value; very friendly staff particularly the valet staff. Standard size room with pool view and nice soft bed. Just walk to the west End restaurants and had a good meal. The hotel...More
Thank sbarrett165
Response from Michael R, Manager at Crowne Plaza Hotel Dallas DowntownResponded 3 days ago
We're proud to offer a comfortable stay for an affordable price right in the heart of downtown Dallas. I appreciate your kind words! Thanks for choosing to stay with us, and we'll see you next time.
Best,
Michael Renner
The receptionist was very friendly and provided us with a list of local attractions, restaurants and a map - a good first impression.
However, the pool area was really disappointing with very tired outdoor furniture and it looked nothing like the hotel’s promotional photos. The...More
2 Thank Marshian1
Response from Michael R, Manager at Crowne Plaza Hotel Dallas DowntownResponded 3 days ago
I'm glad that our receptionist was very helpful to you when you arrived, though I'm sorry that there were other aspects during your stay that you didn't enjoy. Indeed, we're currently working on renovating and updating all of our rooms so that our guests can...More
We were in town for one night for a concert. We arrived early morning before check in time they gave us a room, we ended up getting upgraded too. The room was very clean and had some nice stuff as bathroom amenities. Wifi in this...More
Thank charlsdan
Response from Michael R, Manager at Crowne Plaza Hotel Dallas DowntownResponded 2 weeks ago
Thanks for choosing to stay with us! It's wonderful that you had a comfortable stay and enjoyed our amenities. We'll be here for next time!
Best,
Michael Renner