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Crowne Plaza Hotel Dallas Downtown

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Traveller (276)
Room & Suite (287)
Dining (38)
Overview
  • Excellent34%
  • Very good23%
  • Average21%
  • Poor11%
  • Terrible11%
Travellers talk about
“west end”(53 reviews)
“walking distance”(55 reviews)
“jfk museum”(26 reviews)
Free Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3 Star Hotel
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Rooms
Apr. 29Apr. 30
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,391)
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All reviewswest endwalking distancejfk museumfloor museumrooftop poolan older hotelamerican airlines centerbusiness tripshuttledartconcertmeeting
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1 - 5 of 1,312 reviews
Reviewed 3 days ago

A central location, transportation nearby, clean comfy bed, icebox, good view, AC & heating can make a fine stay, and all are here. If a dinging light rail station at the west side or emergency sirens & traffic sounds floating up a dozen floors on...More

Thank Marilyn G
Response from Michael R, Manager at Crowne Plaza Hotel Dallas DowntownResponded yesterday

Marilyn, I'm glad you've enjoyed our location here in the heart of downtown Dallas. It's wonderful that your stay has been comfortable. Regarding the faucets and other issues, don't hesitate to call our front desk! We're always happy to do what we can to improve...More

Hotel's Favourite
Reviewed 23 August 2017 via mobile

just 3 blocks walking to convention center, restaurant on-site made breakfast convenient, I included breakfast in my reservation, bed comfortable & clean, staff very attentive & helpful, luggage storage was easy & employee helpful.

1  Thank fabfemale40
Response from Matthew K, Manager at Crowne Plaza Hotel Dallas DowntownResponded 25 August 2017

I'm so happy that our helpful and attentive staff could help make your stay wonderful! Thanks for the notes about our clean and comfortable rooms. I appreciate you taking time to leave us a review. Best, Michael Renner, Front Desk Manager

Reviewed 1 week ago

Got a good rate, which made the one night stay a very good value; very friendly staff particularly the valet staff. Standard size room with pool view and nice soft bed. Just walk to the west End restaurants and had a good meal. The hotel...More

Thank sbarrett165
Response from Michael R, Manager at Crowne Plaza Hotel Dallas DowntownResponded 3 days ago

We're proud to offer a comfortable stay for an affordable price right in the heart of downtown Dallas. I appreciate your kind words! Thanks for choosing to stay with us, and we'll see you next time. Best, Michael Renner

Reviewed 1 week ago via mobile

The receptionist was very friendly and provided us with a list of local attractions, restaurants and a map - a good first impression. However, the pool area was really disappointing with very tired outdoor furniture and it looked nothing like the hotel’s promotional photos. The...More

2  Thank Marshian1
Response from Michael R, Manager at Crowne Plaza Hotel Dallas DowntownResponded 3 days ago

I'm glad that our receptionist was very helpful to you when you arrived, though I'm sorry that there were other aspects during your stay that you didn't enjoy. Indeed, we're currently working on renovating and updating all of our rooms so that our guests can...More

Reviewed 2 weeks ago

We were in town for one night for a concert.  We arrived early morning before check in time they gave us a room, we ended up getting upgraded too. The room was very clean and had some nice stuff as bathroom amenities. Wifi in this...More

Thank charlsdan
Response from Michael R, Manager at Crowne Plaza Hotel Dallas DowntownResponded 2 weeks ago

Thanks for choosing to stay with us! It's wonderful that you had a comfortable stay and enjoyed our amenities. We'll be here for next time! Best, Michael Renner

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$124 - US$263 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$124 - US$263 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (276)
Room & Suite (287)
Dining (38)
Pool & Beach (28)
Amenities (42)
Business Centre & Event Rooms (11)
Questions & Answers
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jessica a
4 March 2018|
AnswerShow all 5 answers
Response from michaela3640 | Reviewed this property |
There is a great neighborhood sushi bar just about 2 blocks away, across the street, When exiting front of hotel head left.
0
Votes
Room Tips
"East side balcony rooms have locked doors but the neon lights look pretty @ night"
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"Find a different hotel for a good night sleep."
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"We stayed in 17 th floor everything was fine"
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"Choose the east side."
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